Absolute rip-off -- Costco connection is misleading. Stay far away…read more This is one of the worst purchases we have ever made. We went with this company only because they are connected with Costco, assuming that meant quality, transparency, and accountability. That assumption was completely wrong. We paid $8,500 for a water softener and RO system, and from day one it has been problem after problem. The system never alerted us about salt refills, and no one clearly explained this to us. As a result, the unit ran without salt for many months, which is extremely alarming and potentially damaging to plumbing, appliances, and water quality. This is not a small oversight -- it is a serious failure for a system at this price point. After installation, the company dramatically increased the price of RO filters, effectively trapping us into sky-high ongoing costs. Once the system is installed, you realize it is a never-ending money pit. You are locked in, with no reasonable alternatives, and the expenses keep adding up. The sales process is polished and convincing, but after the check is cashed, support and transparency disappear. The Costco association gives a false sense of security. Do not assume Costco's name means protection here -- it does not. If you are considering this system, please do yourself a favor and walk away. There are far better, more honest, and more affordable options available. This was a huge financial regret, and I strongly advise anyone reading this to stay as far away as possible.

EcoWater installed and serviced my water filter system a few years ago when we rebuilt the kitchen…read more When it came time to replace the filters the service agent came to the house, did the work, and then demonstrated how to install new filters when needed ourselves to save the expense of a service call. After several months the filters needed replacement and the office advised that those filters had been recalled by the manufacturer and sent us a new set at no cost. After we had some issues with getting the system to work properly the agent in the office walked us through the installation and provided more detailed instructions. He followed up twice to be sure the new filters were working properly to our satisfaction. Customer service is among the best we have ever seen and we do not hesitate to recommend them for any and all service work and/or installation of a water filtration system. Look no further than EcoWater for this kind of project.

Professional plumbing services. Chuck the owner is on time and very knowledgeable. Fairly pricedread more

From the owner: Let me use my plumbing expertise to install your whole house water filtration system…read more Get it done the right way. Call me today. Chuck Cartwright Licensed and insured, independent plumber

Billy was professional and polite, was out in one day to review my setup. He provided options with…read moreestimates for each on-site! We decided then he returned per schedule to complete the install in one week. Great plumber, highly recommended!

Friendly, fast and fair! Billy was able to come out within 2 hours of my first call. He found the…read moreproblem, had all the stuff for the repairs and charged a fair and good price. He was patient with my questions and thorough with his explanations. He was respectful of my space and cleaned up when done. I very much recommend and will hire again.

Our office has been using them for years. Their service is excellent and the billing is easy…read morewithout hassle. We tried to move to filter water and our employees just about revolted.

The water is great, but have similar problems as previous reviewer. They show up on dates that is…read moreconvenient for them and calling to stop a delivery for a certain date is completely ignored.Then the Office acts as if they don't know what you are talking about, yet refuses to follow-up with e-mail confirmation, while the delivery man is at your door acting as if it is your fault. The problems make the drinking experience a bit nauseating.

Veteran owned small business. Great price for all of the work he did. I am very happy I found…read moreStars and Pipes online. I read their reviews and am happy to say he deserves the 5 star rating. You can tell he was a veteran by the way he worked to make sure we were happy. I can whole heartedly recommend Stars and Pipes!

100 stars to Sean for his prompt, professional, and fairly priced service!…read more Sean replaced the ancient hot water heater in our new house with a tankless unit. He provided guidance so we purchased the best unit and he took care of the rest. Thank you for your service to our country and to us! What an amazing master plumber to add to your contact list!

I have got NaturalSof installed in my brand new construction in my personal luxury home in northern…read morecalifornia Whole House Filter & DeScaler in one with no maintenance. No can beat NaturalSof. It was pleasure to work with Eric. He is always available to answer any question. Strong 5 star for NaturalSof.