I have had work done on 2 separate occasions from these guys and they haven't disappointed me. I called to get a new awning for a window letting too much sun in. The price was lower than everywhere else I called. Great service will use again! read more

Paid my deposit June 3rd and told 2-3 weeks until in. I have called repeatedly and have been told different stories. One said permit pulled but took 3 weeks, another said no permit. Transferred to David who said parts ordered. Asked for copy of permit, he said he would send it to me. 3 calls and 16 days and I still can't get a copy of the permit. Didn't think I needed a performance bond, but this company is not complying with the contract. Within minutes of posting my review Joe called and said supplier delayed, wanted review removed, advised not until I get permit and some action. David then called and sent the permit, taken out June 17th Said called supplier and July 22 soonest install date, blames it all on supplier. Said day after they receive it, they will send out for install Advised will update this as work done. read more

Great service and great job from this team. Chris was the person who helped me to coordinate all. He was very helpful. I love the amazing patio awnings they did including the metal frame. read more

Superior Awning - Sunshades in beige color I think - Awnings Near Me - Van Nuys, California

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Fantastic experience! The crew was very detail oriented as well, very satisfied with the process from start to finish! read more

Superior Awning - New Awning Cover! - Awnings Near Me - Van Nuys, California

We had our awning replaced above our front door and we got a great price, the process was so smooth and quick, and the final product turned out great. Everyone I spoke with at the company from the front desk lady to the installers were amazing. They gave me a heads up when they were almost at our house for both removal and installation. Will work with them again for sure read more

Superior Awnings did a great job on our patio awning (retractable with led lights) and pergola shades. Very responsive! Jeremy was super flexible and answered all of our questions around design and options. Pricing was very reasonable and installation was quick and painless. read more

Ralph and Alex went above and beyond replacing my awning after the haboob winds damaged mine. The quality of the replacement and the installation were excellent and their price was very competetive. They even did the job, start to finish, (pick-up, fabrication/recover, deliver, reinstall) in 2 days when I told them we had out-of-town visitors coming this weekend! I highly recommend them. read more

Superior Awning - Aa installed. Neighbors are already calling to get info on doing theirs. - Awnings Near Me - Van Nuys, California

I installed a 12' wide custom roller shade with heavy fabric. It is wire guided to secure it from Santa Ana wind. This is to protect a roof deck sliding door from heavy rain. There is no off the shelves solution for this. Sales rep Mr Andy Albert came out, heard what I need and suggested this design on the spot. He is very knowledgeable. Installation took 2 visits. One for the first install and the 2nd for touch up. After the initial installation I needed some adjustments, Andy and the company promptly replied and resolved my needs. This is a small project for them but means a lot to me. If you need custom awning or rolling shades they are your best choice. read more

Superior made us 2 fixed awnings on a sunny side of our house- they did a great job from measuring to fabrication to installation. We got 3 bids, their price was good, and it just took a few weeks' lead time after measuring. I had done business with them some years back and glad to see they're still doing a great job. Highly recommend! read more

My husband and I recently bought a new home and it looked plain. We have had work done by Superior in past so I reached out to have some awnings installed. As always they did an amazing job. Making an appointment was easy and installation was phenomenal. There's a reason they have been in business over 40 years they do amazing work. read more

Forget these people. They list awning repair and when you call them, they say they only repair if they installed.

Superior Awning is great! They made us a new awning for our optical shop in downtown San Clemente. Devon gave me great guidance regarding some style options (and I'm so glad I listened to him). We were getting our new store front signage installed and having the store front painted and they worked with me around all the other schedules to get the old awning removed and then later re-installing the new one so we had minimum down time but had it out of the way for the other work. Professional, timely, responsive and great quality! read more

Superior Awning - New black awning for Alexander Daas Opticians in downtown San Clemente - Awnings Near Me - Van Nuys, California

Brian and his team did an amazing job with the awning for our nail salon in Tustin! They took care of everything....working with the city planning, updating design for our needs, and a flawless installation. So many of our customers comment on it daily! It truly makes our location stand out. High highly recommend them! read more

This is our 3rd awning from Superior Awning. They are a great company. Highly recommend! Chris came over to take our order and was very helpful and informative. Regina did great in scheduling the installation and was so easy to work with. Christian and Richard, our team of installers, did an excellent job! They were so efficient and knowledgeable, friendly and professional. Left everything so clean too. Our awning works great, and we love it! Thank you so much! read more

We asked for a 600-sq-ft slide-on-wire rectangular awning to fit a very tight and oddly shaped yard. Superior said they could do it, and to their credit they eventually did. (Finished last week.) But during the process, nobody seemed to be in charge, and their communications were terrible. They forgot to include $2K worth of basics in their original bid, as we learned only after our bidding process. During the installation phase, when new information prompted design changes, we were not reliably informed as to when the installers would (and would not) show up, leading to exasperating extra workarounds on our part to accommodate their schedule. And the final invoice did not include a credit that we had been promised, so we had to remind them--and even then did not get the full credit due. read more

Superior Awning - New gray awning stands over the yard next to two buildings. - Awnings Near Me - Van Nuys, California

I just got a second awning from superior awning! Loved the first one and this one is even better!! They are fast and installers are excellent!! Very knowledgeable and friendly ! Turn around time was great as well! read more

I've used Superior Awnings on two properties. Their custom awnings were designed and installed perfectly. Joe gave me excellent advice on the best way to go. FIVE BIG STARS for Superior Awning!!! read more

Our backyard gets really hot especially during the summer in Hollywood Hills. We already had awnings that had been up for over 20 years. They didn't look bad and were still in tack. But it was time to replace them. I called Superior Awning and scheduled an app. A nice man named Ken showed up right on time to give us an estimate. He measured and showed me some designs and colors. I replaced both awnings in the same color but I chose a different design that Ken recommended for a more of a contemporary look. So glad I did because both turned out great. Claudia in the office whom I spoke with to make the payment was very friendly too. The awnings were done surprisedly very fast. Their workers installed them perfectly, and left the yard clean. Very professional company. I will definitely use them again. read more

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I had an awning installed, and it looks stunning. Excellent quality at an affordable price.

I'm not sure if this awning company is too big or what. Sales Consultant Ken Burgio was sent out to take measurements of the work to be done. Trust and believe Ken doesn't listen. He'll just go on and on about what he thinks should be done, not listening to me, the customer. It's a waste of time to deal with him at all. My time spent with him was a completely waste of my time. The installers that came out were more attentive and listening to what I wanted. After 4 times, of the installers coming out, because Mr. Burgio was a non listener, it was finally done right. Who has time like this to waste? I know I don't. The awning is beautiful but I had to deal with so much nonsense from Sales Consultant Ken Burgio that it takes away from the beauty of the awning. The installers were superb, all 4 different teams that came out to my property. Maybe the 4 different teams of Installers can teach Mr. Burgio some basic 101 basic customer service skills? They were far more attentive than he was. They were knowledgeable, polite and kind, unlike Mr. Burgio. read more

Superior Awning - Superior Awning Sales Consultant Ken Burgio. Not a good representation of this company whatsoever. - Awnings Near Me - Van Nuys, California

Best company and very knowledgeable: Did a phenomenal job. Neat, courteous and honest

Superior Awning did a fantastic job! They arrived in 1 day to provide me a comprehensive estimate and fabric options. Their pricing was much cheaper than their largest competitors and turn around time for the job was 1/3 of the time of the same competitor. They went above and beyond and provide superior product and craftsmanship. The installers were professional and courteous. I recommend them to friends and designers that I work with. read more

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I needed repairs to my carport cover. They did the job quickly and at rreasonable price

FANTASTIC company. I found them on Yelp and got multiple bids. They came in very reasonably and were fantastic. They expedited my order even faster than I requested. Andy was awesome, had great ideas and a total pro. Thanks Superior Awning! read more

Superior Awning - Awnings Near Me - Van Nuys, California

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Great from start to finish. The crew was professional and courteous. They ran a bit behind schedule but keep a great line of communication. Would definitely use them again. read more

My experience with Superior Awning was top-notch from the moment the sales representative, Ken Burgio, showed up. He was patient and understanding when I explained I was very PICKY when it came to color choices. He urged me to wait and get fabric samples of colors in consideration before making my choice. Other sellers could have "pushed" me into replacing the FRAME as well as the AWNING, but he didn't. The office staff - yeh, Betha- was very accommodating when it came to scheduling the work. We've had tremendous rains recently and the timing was initially dicey. We worked around the weather and everything went great. INSTALLATION DAY: Uh-oh! :] Eric and Elder - a very competent and friendly crew - began to install the new awning when I noticed there was a "white" fringe on the bottom (known as "binding.") That wasn't going to work for me as it made the house look as if I were selling Ice Cream! I called the office, explained my dilemma, and - you couldn't ask for BETTER customer service. The installers removed the awning and took it back to the shop for refabrication. Three hours later, they were back and completed the work. EXCELLENT CUSTOMER SERVICE is a fleeting phrase these days; however not when you are referring to SUPERIOR AWNING. Without question: THEY ARE! Thank you. read more

Superior Awning - Beautiful! - Awnings Near Me - Van Nuys, California

Superior Awning had estimated several jobs for us over the past few years. We appreciated how easy it was to get an appointment and we felt the representatives was very nice and accommodating. After getting a few reasonable quotes and choosing not to proceed with the projects, we felt the next job should go to them. The next job was the addition of a new alumawood pergola to crown our beautiful new terrace. Although it was a seemingly simple job, it had its complications. Brian, the owner of Superior Awning, stepped up and made sure that the project went smoothly. In the end, we have a gorgeous new outdoor area and we can certainly thank Superior Awning for making it happen. Thanks again Brian! read more

Superior Awning - Awnings Near Me - Van Nuys, California

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The wind took my 30 foot carport awning, and I needed estimates. Was very happy with Joe from Superior awning, as well as their workers! He gave a fast estimate, showed me brochures of what I would be getting, and was a great communicator. I'm very happy with the new awning, they did a great job! read more

I am pleased to post my 3rd review for Superior Awning. With our California heat, I just had more shade sails installed. Again, they came out beautifully. Ken is still with the company and was prompt to provide us with a quote. We were most pleased with Angel, who was instrumental in ensuring our sail design gave us maximum shade coverage. It was a very far drive to our house from their office; however that did not deter Angel from being at our house personally to discuss design options, show samples, and oversee install. He told us that customer satisfaction is a top priority to them. The quality of their work and sail materials is well worth the cost. read more

Superior Awning - Sails connect from garage tohouse - Awnings Near Me - Van Nuys, California

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Accomplished a new awning to our total satisfaction! Staff was excellent. Pricing was very fair! Will use as required again! read more

Had an issue with an awning and the owner called me to figure it out. Very much appreciate their excellent customer service and great product! read more

I am revising my review because I was able to speak with the business owner, Brian, about the repair. We each had the wrong number to contact each other and finally were able to connect. He wanted to make it right for us and made an extremely reasonable offer for the full repair (which is more than just the rope, unfortunately). As soon as it is done next week, I will report back. Assuming all goes well, I will call this a five star experience. read more

THESE GUYS ARE THE BEST I bought a textaline cover for my pergola patio and I love it. The installers were wonderful it came out beautiful and I feel the price was well worth it. read more

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Kyle was great. I had asked for a quote online and he gave me a very detailed quote and helped me out with a bunch of questions. I chose to figure this out myself because it's more cost efficient but i am very grateful for the time he took to help me out! read more

This company does great work, plain and simple. I initially used them to build and install awnings on my home. When I decided to have some made for our rental property, I called on them again to do the job. Ken came out at the time I was promised. He took measurements, gave me several options and suggestions and I signed the agreement. Within a few short weeks, my order was ready for installation. A friendly two man crew came and did the installation and clean up in just a couple of hours. Not only do the awnings look great, but they were installed just before the heavy rains came. For the first time ever, our windows (which were recently painted) were protected from the weather. Yes, we will use them again when we need more awnings. In fact, we have recently decided a few more windows could use some sun and rain protection. I made the call today. read more

wow, where to start... so much wrong with this company. Ill try keep it concise. (I had 3 different jobs done) 1) Jeremy does not listen, he forgot to mention the awning was to be installed into a HUGE steel beam, they thought it was timber. He also drew up another steel structure incorrectly so the parts were fabricated wrong. 2) it was to take 6 weeks, but all in all took 4 months because parts had to be remade and re powder coated, and also I had to call 6 times or more asking where are the steel awnings ? and was told over and over the were in paint, finally I pulled it out of their noses that the color I wanted was not in stock and would not be ever in stock again! Also these awnings had to be redone because they mis-measured the attachment arms 3) The large awning I bought squeaks and rattles and doesn't hold up to a breeze let alone wind . Also my husband had to cut and refit the end of the metal valance due to their faulty measurements and the fact they mickey moused it in without telling us. 4) they left filthy marks all over the house facade, we can't get it off and will need to repaint, house was newly repainted so you can imagine I'm NOT pleased 5) management! wow, the worst, especially Bertha who makes a sport of telling you she will call you back ASAP and then you call 5 more times! She has no clue about anything, Julio is a joke too. 6) some of the teams were good , Superiors saving grace ... especially truck 7 and truck 17 .. they worked with the mess they were given, from the chaos and complete uselessness of managements lack of communication between departments. conclusion: shop elsewhere, I DO NOT RECCOMMEND! AVOID read more

Superior Awning - Awnings Near Me - Van Nuys, California

10 year warrantee on fabric was honored by Brian. I have (11) 3' wide panels that easily slide along cables so when extended almost all of my backyard can be in shade. Each panel has 8 or more sections of Sunbrella fabric, so about 100 sections in total. Installed May 2019, the Alumawood frame, stainless steel cables, and fabric are holding up very well. Be aware that in strong winds the panels should be collapsed to lessen stress on the frame and protect the sections of fabric as well. Very happy customer. read more

Did you say awning? They are the REAL deal. Working with Chris was amazing, they came out to take measurements and explain the entire process. We had to extend our existing awning by about 10 feet, but no problem, they were able to accomplish that and custom-make our awning for less than multiple quotes and it came out much better than we even anticipated. We also requested these heavy-duty roller shades to help with the heat. All of their workers were professional and answered all our questions. Please contact them you will not regret it! read more

Superior Awning - The logo came out great too! - Awnings Near Me - Van Nuys, California

Great service, great installers, familiar with their product. Technicians were right on time. Combining new products with previous product from 4 years ago without a glitch. Technicians were deliberate with their installation, and congenial in their behavior read more

Recently used Superior awning to install a 20X6 patio cover in a rental property. The team that came for installation was inexperienced and they missed putting flashing, did not seal the holes properly, did not slope the awning so that water drains properly and did a very rough job. Superior awning office did send a different team to fix it. The other team was more experienced and it took them almost a full day to fix the issues. Now the flashing is there and the water is draining properly but the finished installation cannot be called "superior" in any way. I would not go with them again. read more

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