Friendly and fast service for one of the few full service car washes still around! Reliable and consistent! read more

Do not recommend, took my car paid $150 for them to clean my car throughout and they disappointed me. Nothing was clean they just spray and wipe . Quality was poor read more

Nice wash and they have good vacuums and rags to help you dry the car. They also give our wipes if you ask at the gate

honestly the guy that vacuum my car was no complain, he did a pretty good job but what my complaint is that they barely cleaned anything i chose the sliver wash and they didn't even clean my interior there was still dust on there and i don't know if it was there already but it looks like dry blood read more

Superior Car Wash - still dust - Car Wash Near Me - Katy, Texas

Horrible car wash. Complete Rip off. Car was filthy after the wash. Would not go there again .

Do not go to this place and waste your money and time I went yesterday to get my car wash I paid $130 for the detail and clean inside. The car was not done properly water stains where in my car when I went to talk to the manager, he told me that Water from sprinklers and did not fix the problem. I have never going back to this place. I paid too much money for what they did. read more

I was at Superior Fry Road Car Wash & Lube this morning. While my car was being wiped down, a car with two men, maybe 20s, drove up and got out to walk over to my car and started talking to the lady working on my tires. I didn't think much of it until the manager walked over to talk with them and the one man knelt down and touched my tire on the side I can't see. Then they walked to their car and drove off. Of course I'm unsettled, I spoke to the manager about this. He said they were selling food and didn't touch my car. I said yes, one of them did and explained what I saw. He told me no, I was wrong and it didn't happen. I asked him "how are you going to tell me what I saw ?" Then asked me twice "so, what if he did touch your car?". I was not happy and told him it's MY car and they don't work here, no food in hand or anything". He begins to tell me he helps them from the church. I told him that's not my point. No one who doesn't work here and clearly cleaning my car should be touching it. This clearly wasn't a big deal to him. read more

Terrible work ethic... bad service. Can not believe they are still in business.. ruined my paint. I may have to file a claim against them. read more

Going here since before the current owners, progressively worse the past year, today after vacuum my light bar was on. Switch for this is hidden in a cubby hole, closed up in the console. Only way to it is open the console, reach into the cubby. Someone reached in and inadvertently turned the light bar on. To their credit nothing was missing but there really wasn't anything to steal. "Just cleaning" doesn't work, I've been here many times, that area has never been cleaned (by them) read more

Place is trash, I would not recommend coming here. I would take your money across the street and do it yourself for $8 bucks and better! read more

Superior Car Wash - High pressure air dryer my ass. Don't come here. - Car Wash Near Me - Katy, Texas

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Terrible place. Please don't come here if you value your time, money and vehicle. Check out staff is very nice however car was scratched up, interior was half a** cleaned and they somehow stained my seat when even the manager said they don't touch the seats and i paid $30 for superior car wash and complained about the doors not being wiped and manager told me that isn't included when the sign clearly states otherwise. Please don't endorse this place anymore!! I for sure will not. Would give 0 stars if could. read more

I was really impressed with my car detailing. I drove up on a whim and was able to service right away. I told them my expectations and got exactly what I wanted. My car was dirty with a ton of dog hair and a few stains. It came back sparking on the inside and out. read more

I've been going to another one up north, they appear to be cheaper but it's really not because they don't shampoo the car seats thoroughly when you pay for the service. I was out running errands anyways, why not try this place out - their staff aren't bunch of high school kids either. When I went to pick up my car about an hour later, my car was so clean. They shampooed my seats so good that the steins that the other place had told me won't get out from my dogs - were gone! I like it. You can't even tell I have dogs in the car, nope. read more

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Honestly way too expensive for the quality of service!!! I found myself coming here often because it's near my house but definitely not coming here anymore! Prices constantly change and they've ruined my interior paint once before and disregarded it when I brought it up lol. And customer service is not good in general. There's a reason why they have 1.5 stars and continuing to go down. read more

I do not know why I continue to go to this place! It seems to get worse each and every single time! I had to get a rag And try to clean up the interior while still there because they did a terrible job they didn't vacuum well they didn't wipe it down well what the hell am I paying for read more

Are used to love this place but lately it seems like at the complete and total rip off. Went in for an inspection, lube job and free car wash and they couldn't even be bothered to wipe off my dash. Kinda sad they can't even wipe things off. Spent $113.50 some "complimentary" wash that was. Will NEVER go back. read more

Superior Car Wash - Fuzz and dust all over my dash right after pick up. - Car Wash Near Me - Katy, Texas

Went to get a detail and basically got a $14.99 car wash. I paid $49.99 ( see picture) this is how they gave me the car back. I spoke to the manger Arron and he didn't bother to rectify the situation at ALL. I explained to Arron I'll pay for what work they have done, and not looking to get anything free. So I would save you're money, time and effort because this place is terrible. read more

Superior Car Wash - Car Wash Near Me - Katy, Texas

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Rude and terrible customer service! I felt so disrespected by the way I was spoken to. My husband and other managers from a local dealership have come several times. Read the reviews and take your money elsewhere. None of us will be back. Apparently they don't want any business. read more

It is my third time I go, I have done 3 different types of cleaning to my car and they are all of poor quality, the vacuum cleaners are bad or the employees, the detail for the washing and drying is very poorly finished, the administration should have a person checking that all the cars come out in optimal conditions, even if it is a minimum vacuuming, it is possible for us that the people who do the final work will answer you that one should make the service more expensive because there if they leave it cleaner, do not destroy your source of work guys love for your work. Es mi tercera vez que voy , eh hecho 3 diferentes tipos de limpieza a mi carro y todas son de mala calidad , las Aspiradoras son malas o los empleados , el detalle por el lavado y secado es muy mal terminado , la administración debería tener a una persona revisando que todos los carros salgan en condiciones óptimas , aunque sea un mínimo aspirando , nos es posible que las personas que hacen el trabajo final te respondan que uno debería hacer el servicio más caro por que ahí si lo dejan más limpio , No destruyan su fuente de trabajo chicos amor por su trabajo . read more

After reading some negative reviews, I was hesitant to service my car at this shop but still did due to their convenient location. On my first visit, they took more than an hour between the oil change and the complimentary car wash. Mechanic was courteous and professional though I got the usual upsell recommendations (dirty filters, flushes etc.) as all these places usually do. Complimentary wash was not bad at all. There were some dirty spots here and there but it was FREE so I won't complain. On my second visit everything went smoothly and I was out of there in about 30min. I did pass on the free wash to speed things up and took a raincheck instead. I think I would not pay for any of the Super-Duper-Ultra expensive wash packages as I would probably be displeased with the results based on all the negative online reviews. I will keep visiting this location for the time being. read more

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Horrible they just want to take you money. For stuff you don't need. Also the guy in the first line don't explain the lakebed correctly , always try to sell you an expensive package plus the basic is a crappy wash no even the gold wash is nice be careful with this company. I will jot recommend this place. read more

WORST PLACE DO NOT GO!! SAVE YOUR MONEY, lazy nonchalant workers that act like they don't understand English. Brought my Benz here to get an ULTIMATE detail clean. Waited a little over 30 minutes and when I came to check my car the inside was still dirty!! Same trash I left inside for them to take out, small noticeable spill stains, crumbs still between seats and in cup holders. Seems like all they did was vacuum the floor on the inside. When I alerted the manager the hispanic lady who was supposed to "clean" my car had an attitude and started throwing things in my car around (my car keys and the trash she left in the cup holder). I didn't even want her to finish doing her ACTUAL job she gets paid for because she just start doing anything with a bad attitude like spraying a random spray and wiping everything with it even the windshield. 0/10 would not recommend. read more

Superior Car Wash - Dirty lazy workers left crumbs all throughout my car. Terrible service - Car Wash Near Me - Katy, Texas

If I could give this business 0 stars I would. The staff have terrible attitudes and act as if you are not paying for the service. They do below the bare minimum in cleaning and wiping down things. And then want to charge you double to fix their mistakes. Would not recommend. read more

Even when this place gets super busy, they move the cars through quickly and have a nice sized waiting room with AC!

I would of given it 5 stars but I had two issues They never called me to tell me my car was done and I spent $49.95 and they didn't even clean the inside of my trunk even though it wasn't that dirty read more

Superior Car Wash - Car Wash Near Me - Katy, Texas

This should've been my first lawsuit in America as one the worker threatened to whoop my ass loudly. First of, I felt treated with disrespect. Maybe, because of my color and accent. After getting my car washed the non-customer oriented worker walk straight to my car held the car door and rudely asked me to go pay inside. I was busy wiping the inside of my car whiles my son was in back seat. He was hurriedly asking me out to go, and my question was; why are you rushing me??? He replied that he doesn't wants me to run away. He got me very angry at that point in time as my cash and debit card was out for him to see that I need to finish and go pay. There we got into an argument of him being very disrespectful and should have value for customers. Next word was, he will whoop my ass!!! I was waiting for that too happened as he was ushering me to their back end. When I tried to report him to the manager, she seems very relax and not even a word to say sorry. I don't think this business knows what's service and won't ask or advise people to go there either. read more

My sister took her vehicle to the Superior Car Wash on Fry Road and whatever they sprayed the windows with on the inside caused the tint to lift. Her vehicle has a factory tint and this has never happened before. When she spoke to the manager, they were rude and told her they would not do anything about it. It is very disappointing that they do not stand behind their work and do not care about customer service or customer loyalty...Caveat Emptor!! read more

Just to let you know, i had a rain check, I told the manager in charge this morning, that we where 2 days late on the rain check, because our jobs schedule, and his respond was "not my problem" then i said, but we bring oir vehicles here every other week, then he said, "so". That is very bad customer services. Not to mention the poor quality. definitely, not going back to your place, ever again. read more

I went there today and I will never go there again! Worst carwash in Katy do not go. The workers are very lazy and instead of wiping on cars they are on there phones. I had to go home a rewash my vehicle due to the terrible job they did!! DO NOT GO TO THIS CAR WASH!! YOU WILL BE BETTER OFF DOING IT YOURSELF!!! read more

They call vacuuming your car a car wash. Don't waste your money here. $30 down the drain.

I've come here because it's convenient and they are incredibly honest if you leave something of value in your car. On two separate occasions they have found expensive jewelry or money that must have fallen under a seat and which I certainly did not have a clue about until I saw it in the cup holder. They could have taken either and I would have never known, and neither time did they do so. To me, that speaks volumes and is the only reason I am not giving them one star. I have not had such a great experience with them. My housemate loves them and uses them all the time, but maybe it's because he drives a two-seater, and I always have big SUVs or trucks. With my Ford F-150, I felt they never got it clean. I did pay for the top package once for full detailing and discovered I could have done it myself in less time and actually detailed it. With my newest car, my experience has been much worse, and I won't be back. I feel like this place definitely has the "not responsible for damaged items" sign posted because they will damage things in your car you didn't think was possible to damage. The first thing they damaged in my car was the side panel to control the movement of the driver's seat. They ripped it clear off the seat, and now it hangs. I opened my car door to discover it hanging, and thought at first maybe it just got detached somehow. Nope. They completely broke it off the seat, and it cannot be reattached. It works, but it's unsightly. When I tried to ask what happened (because I was pretty upset about it), the woman lied to my face and claimed "it was like that." No, it was definitely NOT like that. I didn't go back for a solid year after that incident. Because my housemate goes there all the time with no problem, I decided to go again. My first attempt they had to pull my car out of the queue because I went to pay with my debit card, and they refused to allow me to do so because I didn't have my ID on me. Regardless that I know my PIN number, their policy requires a valid ID. While this policy could be understandable for a credit card transaction, debit card agreements do not require the user to show an ID if a PIN is being used to complete the transaction. It was probably the universe's way of protecting my car from more damage, but I went home, grabbed my ID, and returned. Of course, they broke the entire wood panel off the ashtray and lighter compartment. After I left, I saw the compartment was still open from cleaning and went to close it only to realize it WAS closed, and the wooden panel was what was hanging. That was a definite WTF moment, but I had already left, and I was so angry at myself for going back against my better judgment that I didn't turn around to go back. That was at the end of 2019, and I hadn't been back since until this past week. I needed a wash and was heading out of town, so I figured there wasn't anything else they could possibly break, and maybe the wood panel *did* break on its own (at least that's what I told myself to justify my laziness of driving an additional 15 minutes to go elsewhere). They didn't break anything this time, but they also didn't clean my car very well. The outside was great, but the inside wasn't vacuumed or wiped down very well. The man did tell me for an additional $20 they would detail my car, but I figured $30 was enough to spend, and I just needed a simple cleaning, not a detailed one. My car wasn't vacuumed well, and they certainly didn't wipe down the inside. Maybe it's just me, but I won't be back. My housemate uses them all the time with no issues, and so I'd say they are great with two-seaters and not good at all for trucks and SUVs. read more

Horrible!!! Paid $29.99 for an ultimate wash. Nothing was wiped down, floor mats not vacuumed, bird sh*t still on the back of the vehicle. But to them, that's ok. WOW!!!! This was convenient for me to stop at today. Convenience does not justify getting ripped off! Lesson learned! read more

This place sucks.. I paid 3x the price as Kingston car wash and got half the quality. My car wasn't scratched or messed up, just very poor work. Waste your money if you will, but don't sit in the black massage chairs unless your willing to spend more money or want to be loud capped if not. read more

I got a oil change done a while ago. They let me know that my car required a different type of oil then I had been using. I was so glad they let me know because using the wrong oil would have caused engine damage. They did a great job and where very friendly. I highly recommend them. They did a free car wash after the oil change and did a amazing job my vehicles windows have never been more clean. I'm so happy. read more

I didn't have the same types of issues many of the other reviews mentioned with damage to their vehicles. The work I received was pretty decent for the price. What I did see was customer service attitude. They have pay massage chairs in the waiting room. The place was packed and a lady with 2 kids was sitting in one of them. There were 2 more empty and available. The cashier was loud, rude, and downright obnoxious towards the customer in her approach of telling the customer she either needed to put money in the chair or get out of it. The other issue I had was the tip jar they have outside to tip the workers. There is a sign specifically requesting all customers put all tips in the jar and not tip the workers directly. Since my job was done to par, I left a tip in the jar. Well, when I went to get my car, the person who'd been working on it asked me for a tip. I told her I put the tip in the jar. She tells me that they don't get the money in the jar and she wanted a tip. I refused and got in my car and left. I have no idea if she was just trying to shake me down for more money, or if this place steals the tips their workers earn.. but I won't be back to find out.' I'd give it one star, but since the actual job that was paid for was done quite satisfactorily, that wouldn't be a fair rating. read more

I paid $17.99 for inside and outside wash the mats were not cleaned saw they only have one person working took a towel to clean it by myself the employee there said you can't use that I showed him the mats he said well we don't clean mats here called manager after I left didn't even apologize told him other car washes clean mats he said not us don't go there horrible service and management worst service ever read more

Actually 0 stars! My car windshield was still dirty after a wash and employees shouted at each other and refused to clean it. Mngr said the express wash doesn't equal clean car and when I told him I did it myself because it only takes 30 seconds mngr. said "time is money". Well ignorance is bliss, enjoy it! Ironically workers were just standing around doing nothing. Shame they don't take more pride in their work. The only place where "wash" isn't defined as "WASH". Too bad I had already tipped them! read more

I DO NOT recommend this car wash. Paid to have the interior of my vehicle cleaned. After paying they told me that they lost my car keys (I know, I should have checked my vehicle first before paying ‍). On top of that they had my car parked near fry road with the door wide open and no one watching it. Eventually, I took matters into my own hands and had searched my vehicle to find the car key in the door. The door they had wide open and someone could have stolen what I had in the vehicle or the vehicle all together with the key they had left in it. Anyway, my seats are still dirty and there were still bags of trash left in it that I had asked them to remove prior to leaving my vehicle with them to clean. 100% do NOT recommend this car wash and will never return to this establishment, read more

While some of the employees are friendly and they could do a better job on making sure the car is cleaned before handing you the keys back. There were a few times I went that they had to re vacuum and wipe down the inside because my car was still dirty. The management at Superior Car Wash is horrible. I went in on 8/18 and as I was waiting one of the so called managers was yelling and berating one of their employees. She was using foul language, pounding her fist into her hand. I went to the front desk asking for the owners name the lady said that she could not give out anything more than his first name, Imran. I said so you're refusing to give out any contact information, she said yes. I asked for her name, Marina Aguilera and the managers name that was yelling at the employee, Alma Cuevas. Marina started to raise her voice at me when I told her that it's not only inappropriate for a manager to be yelling at an employee that it also creates a hostile work environment and no one deserves that. She said well don't you want to know why she's yelling at him, I said it doesn't matter what the reason is, a manager has no right to treat an employee like that. Whoever actually owns this location, needs to train it's managers on how to deal with employees, as well as train their employees on customer service. I highly doubt my review will even get read by the owners of this location however no employee doesn't to be treated like that!! read more

pulled up to attendant, told him inside / out, wheels and tire shine; ...he pointed out to the huge canopy sign and said... " you can read "...I said, I damn sure can... interior vacuum was less than spectacular. everything thing else so, so. I paid for the Gold Pkg. ( less fragrance) lots of choices for $25 read more