I reached out to them online. A visit and quote was provided very quickly. The service was…read moreprovided over 2 days. The first day, they removed all of the old insulation in my 85 yr old home attic. They taped and draped everything and when they left everything was fairly clean. The second day they returned to spray and again taped and draped everything. There was only minimal dust to vacuum. I received text messages throughout the process. The site was visited each day by a supervisor and I had no issues with the work. I wanted to post my experience because it was very different than the 1 star from 2021. Hope this helps someone when choosing a company for insulation.

After I called to inquire about insulation, I quickly scheduled an appointment for an appraisal…read more The salesperson assessed my house from the outside and examined both the basement and the attic. He explained the plan for the installation and provided a cost estimate. I then made an appointment for the insulation installation. The crew arrived five minutes early. The lead technician introduced himself and his team, giving an overview of what they would be doing. I directed them to enter through the back door to access the attic hatch in the hallway. They covered the walls, floor, and door openings with plastic to contain the mess. A step ladder was set up, and two crew members installed the vents. Aside from one team member conversing with another in the attic periodically, you wouldn't have known they were there. After the installation, the crew member in the attic showed me how the attic looked with the new insulation. The attic now looked as if it were covered in snow. He removed the plastic, and then they left. I would highly recommend their services to anyone in need of insulation and would rate them a perfect 10.

The company picked up our new toilet from Home Depot since they hadn't delivered before he came…read moreout. After coming back to our home he discovered the bottom of the new toilet was broken. He returned a second time from Home Depot with another toilet and finally got it installed. Even though Home Depot dropped the ball, Maeser scored in customer service and exercusion. Well done!

called Maeser at 340p in a panic with my main water having been turned off for two days because of…read morea shower leak upstairs. We weren't sure if it was coming from behind the tile wall or if it was just the faucet stems but another plumbing company came out yesterday and charged $99 just to tell us that we would have to hire a tile demo person to tear out the tile wall to the tune of $800 before they could even start to repair it. SMH But today Jason with Maeser was at our house within 30 minutes of our call and done with all repairs within the hour! And Maesers cost was less than half of the other company's quote! Not only that Jason was the most respectful kind man and he was obviously very knowledgeable. And he saved us from having to go to a hotel room tonight because we had no water. Jason graciously came in and treated my husband and I with respect and assured us he would take care of everything for us. He put our minds at rest which meant the world to us, especially being seniors. He definitely went above and beyond! Next up we are getting a bathroom remodel done and Maeser will be doing it of course! They even do garage doors! Please don't waste your time calling anyone else. Call MAESER and you will have a company for life that does it all and will save you money! Lisa Lewis

I paid them $55,000 to reroof part of our house. Ten minutes into the job they said I would have to…read morepay them another $10,000. The first big rain after they completed the job left us we 3 big leaks. They came out and said it would be another $10,000.even though they guaranteed the entire roof.now I've got the expense of an attorney.

If you are looking for a company to get the job done in a timely manner and take accountability for…read moretheir lack of communication, look elsewhere. The gutter and gutter board on the back of my home came loose and was hanging down. Called Bone Dry to get a quote. Cameron (who was awesome) came out on April 8th to assess the issue and give me a quote. I signed a contract that day. Weeks and weeks pass by and I don't hear anything from Bone Dry regarding a date where they plan to come out and get the job done. I get text messages on April 30th, May 14th, and May 28th saying they eager to begin working on my roof. June 15th rolls around and nothing has been done or communicated. The issue had become much worse , where my gutter and gutter board were now detached from my home and laying across my patio. I call their office and speak to someone who says she will have someone reach out to me by EOD. I hear nothing. I call back the following day and notify them that no one reached out to me as they said they would. The person I spoke to told me she was going to contact the main boss (who was on family vacation) to see if someone could reach out to me. I finally hear from someone and they scheduled a crew to come out on June 17th to get the work done. The crew did in fact show the morning of June 17th and got the job done. As soon as the job was complete, I began getting mass amounts of text messages and phone calls to make sure I pay the invoice. If only I received the same effort to get my roof fixed as I did to receive my payment... Not once I have received an apology, communication where they went wrong, nothing (expect constant hounding for payment).

Jim Burkhead is definitely someone you want to hire for your home inspection. He is very thorough…read moreand knowledgeable. He was on time, he brought his team and they were already started when I got there, which was nice. He was friendly and actually walked me through everything he noticed that was an issue with the home and explained what needed to be fixed. His report was easy to read and very detailed. He was speedy with giving me the report back. his prices are also the best I found! 10/10 would recommend.

I hired Jim Burkhead to inspect my home on October 29th, 2025 before purchase. His report said the…read moreroof and moisture conditions were satisfactory. Within days of moving in on November 19th, our contractor found severe hidden issues: active roof leaks, soaked insulation, wood rot, mold in the walls and ceiling, and improperly installed metal roofing where sunlight was visible through gaps. Repairs cost $3,600. I first sent Jim photos and videos showing some of the discovered damage on November 21st and received no response. I then sent even more photos, as well as the contractor's report on Dec 22nd, 2025. For weeks he ignored my emails and texts, then repeatedly tried calling me to "talk on the phone" instead of addressing it in writing like I had requested numerous times. I gave him a written deadline to refund the inspection fee of $750 or I'd file a complaint with the Kentucky Board of Home Inspectors; he missed the deadline and still hasn't taken responsibility. The inspection report also omitted basics such as the HVAC system details, detailed roof description, main water shut-off, and electrical panel. Buyers beware! My experience shows why it's critical to hire an inspector who fully documents findings and stands behind their work.

After recently replacing the roof on my sunroom, I realized the insulation was gone, and the room…read moreis now, on average, 6 degrees colder than the room next to it. I called InsulateKY at (502) 396-5828, and within a few days, they sent Aaron to my home to evaluate my needs. Using an infrared gun, he quickly showed me where there was little to no insulation and where the air was colder in the ceiling. He provided me with a quote and several scheduling options. As scheduled on the estimate Aaron provided, he and his coworker arrived on time, ready to complete my job, which included caulking several rooms attached to my sunroom and installing the installation. Within a few hours, the job was completed, leaving no mess behind. Now that we have had a cold snap, I am happy to report that my sunroom, thanks to the caulking and proper insulation, is now the same temperature as the adjoining rooms. I am extremely happy with the work completed by InsulateKY and would, without hesitation, recommend this company for any insulation needs.

Anthony and his crew where the best! Showed up early and did a great job!!!! His performance and…read moreprofessionalism shined!! Also his rates very reasonable. Highly recommended!

Our experience with Mr. Roof was poor from beginning to end. This was not one isolated mistake, but…read morea pattern of problems throughout the project. Communication was consistently lacking. Crews showed up unexpectedly, we often had little information about scheduling or the status of the project, and we repeatedly had to follow up ourselves. The project also took far longer to complete than we reasonably expected. There were multiple execution problems. The wrong chimney cap was installed and later had to be replaced. We had concerns about how the siding was reattached and, after completion, close-up photos showed exposed metal, heavy sealant, irregular roof-to-chimney transitions, and areas that appear poorly finished. We have also repeatedly asked Mr. Roof for documentation showing that key contracted work, particularly concealed flashing and ice-and-water shield, was actually completed. Those requests have not been adequately answered. Mr. Roof has offered to waive the remaining half of the $10,200 contract and keep the $5,100 already paid. We do not consider that an adequate resolution while the quality and completion of the work remain in question. A professional roofing project should not involve this level of poor communication, delays, wrong parts, corrective work, and unanswered questions about what was actually completed. We have lost confidence in both the workmanship and the process and would not use or recommend Mr. Roof.

Mr. Roof did a good job of repairing and replacing my roof and all the vinyl siding and also Mr…read more Roof worked with my home owner's insurance company, directly, so that they communitcated with each other on the price for parts and labor and all I had to do was watch Mr. Roof do all the work and all of the paper work from the insurance company. Thanks for a great job Mr. Roof (Adam), and your crew of repair people.

Our home got hit by a tornado in mid-April. We heard the roar but assumed there was no damage…read more WRONG. This Nader impaled a tree branch into our new roof! A leak started two months later and quickly soaked through the drywall in our son's bedroom. The drywall began falling in chunks, making the room dangerous. I called 3 services; two ghosted me and the third left me hanging. Desperate, I discovered Bluegrass Roofing. Y'all, Todd was phenomenal. The first thing he did was put a patch on the roof to prevent more water damage. He then repaired the roof and redid the ENTIRE interior ceiling, complete with new paint. He also handled the home insurance part. He made this stressful experience painless, and I cannot recommend this company enough!!

Made 3 appointments with this fellow to fix a leaky roof. All three times, Todd was a no show, and…read morea no call to cancel! I guess he doesn't need my business, but at 70, I hate to have to crawl on my roof myself! Please show some consideration for others!

WORST service and roofing job! I paid Red Umbrella to roof my home and have had nothing but…read moreproblems. My house has leaked now 4 times and it takes FOREVER to get them to return a call or to answer an email. They recently came out for the 4th time to fix a leak that was leaking down the walls and also had damaged my ceiling. Instead of fixing it, they made it worse. My ceiling is about to fall in due to the water damage. They are REFUSING to answer my phone calls or text messages. I have sent them pictures of the damage and they still won't respond. DO NOT USE Red Umbrella Roofing in Indianapolis, IN - it is the worst company to work with. I will now have to file a lawsuit for damages against the company.

I noticed a big leak this Spring in my roof spilling through my bathroom. As a woman living alone,…read moreit was rather alarming. I read a ton of reviews, and requested a few estimates. My roof was not storm damaged. Unfortunately, it was leaking due to ineffective prior workmanship. When i called, Red Umbrella had a tech out SAME day, and the quote was extremely fairly priced, and certainly not overly marked up like the big 3 in town had submitted. Their service and customer attention was un-matched. Their rep Mike, and the owner Matt treated me not like just another number, but like a priority and friend. I highly recommend this company to anyone looking to upgrade or replace their roof, gutters, or exterior needs. My 3 shingle roof tear down and new install literally only took a half a day. That's unheard of in this industry. I was able to go work my evening job same day with no disruption which is unbelievable. Call them! You won't regret it! I'm so happy with my new roof, and the attention to detail and super friendly service I received. It looks beautiful! Everything was completely cleaned up from deck to garden when they finished. Truly impressive and high quality.