Kitch-Encounters did an outstanding job, from the preliminary measurements, to the coordination of…read morethe work, to the final product. The Kitchen Counters and the backsplash I had installed look great, and I would highly recommend them to other customers considering new countertops/kitchen upgrades. -Tom

From the owner: We are experts in designing, supplying and installing cabinets, countertops, backsplash tile, floor…read moretile and other products for your home or office interior. We specialize in full-custom and semi-custom cabinets supplied by Holiday Kitchens, Designer's Choice and Mid-Continent. Our countertop materials include Granite, Quartz, acrylic and contemporary Laminates. Our installers are the best in the area and our workmanship is guaranteed. We can coordinate your entire project - start to finish - using our team of tradesman or in collaboration with yours! References and testimonials are available.

First of all I'd like to say I am a person who does read reviews and I read the reviews for MGM…read morecountertops after I had visited the store.. my husband and I were concerned as there were several negative ones.. But after going to the MGM store we met with Ron and he was just the kind of salesman I like doing business with.. no pressure.. no bull...He showed me what he had and explained the pros and cons of all and told me what the price would be with my measurements .. he let me make up my mind what I wanted and answered all my questions. Ron made the whole experience easy with no stress at all. My husband and I were ready but on a very tight schedule with getting the job completed.. Ron was most accommodating and said he could get the job done within the time frame we needed it .. Ron said he would have Jorge come to measure and he also wanted us to go to their warehouse and see the actual quartz that they would be installing. This part my husband enjoyed as he saw how it is cut and prepared to be installed which was fascinating to him. Jorge drove to Carrabelle to measure and decided we could have a larger bar area which was great. within a few days the installers came and tore out the old granite and installed the quartz.. I was so surprised as have to admit I was nervous knowing they were working around new appliances that had just been delivered. They were fantastic and got job done in only a couple of hours.. they cleaned up nicely and were very polite and very hard working guys. I'm a bit of a perfectionist and these guys worked very hard to make my kitchen perfect for me. One of the installers name was Ryan and Im so sorry I don't remember his helpers name.. I highly recommend MGM for their outstanding service and employees!

Attention seniors -- do not use this business. This company showed us a picture of the material…read morethat they were supposed to use. When they came to install the counter tops, the first thing they did was rip out the old counter tops. Then they brought in the countertop into the house, it was not what we ordered. I swear a 12 year old with a photograph could have seen that something was wrong. MGM just does not pay attention. It is just a case of fraud. If they had not ripped out our old kitchen, I would have refused the installation, my wife and I would have reconsidered the job completely. In fact, we did refuse completing the installation for a week to see if we could get the countertop we wanted. We went a week without a kitchen and then because of our schedules, we had to accept the counter top. They discounted the purchase, but now we have something we don't want -- The worse part is when they installed the sink, they used the wrong sink. White's plumbing came and evaluated the job, the disposal water exit is lower than the drain leaving the house. The plumber said that there is no way to plumb the job, unless we pay thousands to cut out the back of the cabinet, move the pipe behind the cabinets down, inside the wall. That is what mgm considers the 'right thing' rather than just buying another $450 sink and replacing it for us. They screwed up, did not measure to make sure they were using the correct sink and we are paying the price. When questioned why we are in this situation they said "We don't measure the sink." That's odd because the other 2 companies did measure the sink and tried to make sure that they would sell us the appropriate sink. MGM is completely CARELESS. Again, had they MEASURED the tolerances under sink they would have realized that we need a 7"deep sink. They refuse to do anything, saying instead that we should spend thousands to have a major construction done to make their sink work, rather than using the correct equipment. So we are stuck with a countertop we did not order, a disposal that cannot be reconnected. Now we have to by another sink and hire another contractor to finish the installation. That is above and beyond the price of the contract.

They put our minds at ease from the very start, which was very important due to the fact we had an…read moreawful experience with a local flooring store. We chose A1 since they did their own measurements, cutting and install. Betty was fabulous. She was able to give a rough estimate just from the pictures we provided and got the square footage so close to the actual laser measurements they came and did before the cutting of the stone. She also honored our quote when something changed on a minor scale. The communication was superb. She was always available via text or phone. The person that came out to do the final measurements was very nice and professional. The crew that came out to install our granite were very professional, cleaned up after themselves and didnt leave until they got our approval of the job being well done. Everyone cared about their job and enjoys their job and it shows. Their prices were very reasonable. We will use them in the future if needed and we have already been telling others about how wonderful A1 is so we are spreading the word. The counters even passed the egg test of not rolling!

From the owner: The Most and Best Rated Granite company in Tallahassee!…read more 1.Plenty of 5-star reviews and many positive reviews, comments and recommendations by our satisfied customers.⠀ 2. More than 15 years of Expertise in Technology and Design: We have perfected every step in the process to measure, design, cut, fabricate, polish, transport, install and maintain granite countertops. ⠀ 3. Best Fabrication of Granite Countertops: We are one of the only companies in town that polishes with water and diamond pads in five different grits in order to obtain the best natural shine to all the edges of the quartz countertop. We also have a quality control department that examines each piece to make sure all the polish is done correctly.⠀ 4. High quality products to build and install granite countertops: We only use high quality products like Sherwin Williams, Akemi and XtraBond. Other products won’t last much and come off causing problems of leaking. ⠀ 5. Best Installation of Granite Countertops: Perfect sealing: We thoroughly apply the high-quality sealer. We know that the granite countertop has to be fully resistant to stains and bacteria.⠀ 6. Favorite Fabricator and installer: We are humbly the chosen company by Premier Fine Homes and other home builders, and Realtors in Tallahassee. We install tens of kitchens every week, but we sure have room for manufacturing and installing your tops. 7. Unbeatable Customer Service! Allow us to be part of your dream kitchen project!

We are rehabilitating our 20 year old RV. It looks great and runs well but the inside was dated…read moreand worn out. We made this decision after much research and looking at newer RV which are all poorly built. Our galley was pretty bad with a nicked tan counter top. We took this old top off and down to Just Tops. They made us a new one which was a pretty tricky job. I am so grateful I choose a local business because they really gave us a personal touch. There was not a ton of money involved but we were given the attention as if we were having a major kitchen build. It took about a week. This morning we brought the RV to the shop, carefully maneuvered the new top in, put in a couple of screws then put in the sink, stove top, and molding when we go home. Our RV is transformed. It is much much brighter and even smells new.

we just had the countertops in the kitchen and bathrooms replaced. cannot say enough about this…read morecompany from mgt., sales and the installation staff. everyone we dealt with was attentive, helpful, patient and polite. over 50 linear ft of counter was fabricated and installed without so much as the need for a touch up paintbrush. it would be a better world to do business in with folks like this all the time.

This company totally screwed up my kitchen job. The held up the job 5 weeks and installed the wrong…read moreproduct. They also refused to even come look at the job. They also used a bait and switch tactic by quoting a low price and doubling the price and also using an inferior product instead of using what was ordered. The owner was involved and refused to look at the installation and denied his responsibility

Tracy was very professional and helpful during my first visit. Leon and the young gentleman that…read moreinstalled my counters were professional as well. They came out to measure after I put a deposit down. They called back a few days later, asking me to take a pic from the wall to one of my corbels to measure, I guess they forgot to measure. I suggested they come back and not trust my measurement. However, I emailed the pic with the measurement. Received a call and email from Sandra mentioning they will arriving around 10:30am on 12/30. I followed up with an email and I did not receive a reply. I took the "no reply" as a confirmation as some people in Tallahassee do (boggling). Called them on 12/30 several times because they were almost 2 hours late. Tony Bianco calls to find out why I'm upset and tries to over talk me. I asked for a discount because of the tardiness and I was denied. Then he calls me crazy (were both yelling at one another) and I mentioned I will write a review because of his lack of professionalism. As I mentioned to him and Sandra, if my email follow-up expecting them to arrive at my home around 10:30am was inaccurate, they should've corrected me. That would've cleared up everything. Lack of customer service. I won't do business with them again.