Let me begin by saying the above reviews on this business leaves a lot of questions. Not one of them are from the Sharon or Shenango Valley area. My experience with Superior Heating was notably different than the above reviews. The technicians that installed my hot water heater went out of their way to make things right. They installed the tank and were very corteous and professional. I would recommend this company to anyone. read more

At first they were very responsive and professional. I had my heat pump, furnace and ac replaced under a shady home warranty. I was patient as the parts took over 3 months to receive. They called and installed. The technician did not know how to re install the thermostat. He basically told me that I may have to call another company. He also left cigarette butts in my yard and driveway. Fortunately, I took a previous pic of the wiring and we worked through it. The ac ran great until the season changed. The "transition switch" on the heat pump banged loud and consistent. I called and was told the noise would go away after the break in period. I called again, and was told they would send a tech out once they caught up other work. I called them regularly for 4 months in until the next season and got the run around. The banging continued. Now, they refused to answer my calls. I left as addition 8 messages throughout the next few weeks. Not one attempt to return my call. So, I have to pay another company to come out and fix the transition switch. I would not recommend this company at all. Sorry, I wish I had a better experience. read more

Superior Heating and Cooling - The thermostat the tech couldn't re install. - Heating & Air Conditioning/HVAC Near Me

Absolutely horrible and unprofessional. We were referred to this company via our home warranty. He has came to our house 2 times now and has not fixed our air conditioner ITS BEEN 3 WEEKS. Each time he has came he has not solved anything. He said we needed a new compressor which he replaced and it still did not work next he said it was the thermostat which obviously still did not work. If you want to get ahold of him good luck because we've called several times with no response. Also he's been a no show the last time we called when he said he was going to come out. GO ELSEWHERE some where that's actually reputable. I don't know how they're still in business. read more

Had three service calls thru my 2-10 home warranty with superior. Two service calls for AC and one for furnace. Owner is professional and knowledgeable but the other employees are clowns. Owner came put himself once but the other visits were his employees. Didn't leave receipts for work done so my AC is still not repaired and I don't know how much freon they've added so not sure how bad my leak is. They won't return my calls. They replaced my furnace and didn't reconnect drain and had a small flood in my basement. Staining my carpet. Also scratched my newly finished wood floors wheeling furnace in on a dolly. They don't even try to put down anything to protect it. Do not use this company. Only reason I did was they were only one my home warranty would send. My warranty has expired so I'll gladly pay out of pocket for a quality company from now on. read more