Excellent, prompt and friendly service. I would highly recommend this company. They have been very…read moreresponsible and quickly responded when contacted.

My AC quit. They replaced the compressor. No complaints. It has been in service for a few years…read moreand works better than the original one.

I am a writer for many types of articles so I evaluate businesses all the time. I was also an under…read morecover shopper in my career at one time, so I KNOW what to look for and what to stay away from in a business. EMS PLUMBING and HEATING is THE BEST and most professional Company that I have used. From their President and Founder , Ed Snitzer to their staff of professionals they are 1.) responsive 2.) professional 3) product knowlege is key and 4) intelligent. No pants falling plumbers here---only articulate and thinking people who take their customers plumbing and heating issues seriously. Recently, when I had an emergency with water pouring out and called 5 other plumbing companies only to hear "they are out to lunch" over and over again---EMS's owner, Ed Snitzer answered his companys calls because as he said " I dont want my customers getting an answer machine" He did this again when he was in the HOSPITAL! Last, He came over and helped me with his arm in a sling after therapy..because I couidnt stop the water. Denny, Marino and Ed installed a new water heater without a glitch and went the extra mile when I requested a new part. Denny is the nicest guy and you dont have to fear having him in your persoanl space ( home) like some other plumbing companies. They are fair and reasonable in their pricing. I HUGELY recommend them. Linda Wilson

Had my tankless water heater stop working last evening. Called EMS this morning after a getting a…read morerecommendation from a friend. I was not expecting any service today as I know many business are so overwhelmed and I have not needed their services previously. They offered to try and fit me in and they did just that. Denny did an excellent job diagnosing and fixing my water heater. I'm very appreciative and will use them yearly to clean my tank. Excellent service. Excellent value and price.

They came last year to service our furnace before winter. We had some water leaking around out vent…read morepipe and asked them to check it out. We were told that " it's your roof. My back is bad and I am not climbing up on the roof to look". Though ok they can check it if it gets bad or next time they come. We signed up for the service contract that is like $20 a month and it cover the bi-yearly checks and is covered under the contract also gives discounts on parts and labor if work needs done. So our credit card needed to be replaced and the number changed. We have called them 3 times left messages and never got a response! We are trying to give them money and they won't call us ! Oh, and since then our chimney cap came off and was on the ground. It was rotted clean through! Guess it wasn't a roofing issue after all! If a company won't return your call when you are trying to pay them what will they do if you have a problem and need their help ?

from start to finish, I felt that Dan Jacobs was the most honest HVAC company i have ever dealt…read morewith. he didnt try to oversell me on more than what i need. When his Technicians came to do the install they were fast, clean and made sure everything worked as it should. They cleaned up their mess and apart from a new furnace and AC...you would never know anyone was here. I would reccomend them to anyone.

This is a great company. I have been using them since we moved last year. I purchased their…read moreyearly plan which means they will come out twice to check your air and heat for one low price. Very reasonable. Camaren was a professional and respectful. He chaned and checked things i never heard of. He was extremely thorough. Do yourself a favor and use this company.

I have used them twice since moving to Hubbard, OH. Today Cameron came to look at my air…read moreconditioner. He was very professional and explained the problem as he repaired it. I am quite pleased that I have found a company that I believe provides a good service at a fair and reasonable price.

Very rude over talked me as a potential paying customer and wanted all his money upfrontread more

I normally don't leave reviews, but I feel like people need to know what kind of service I received…read morefrom AEY Electric. When we bought our house, we noticed their sticker was already on our electric box, so naturally, we called them to come out and fix the problems we were having. They confirmed they did indeed install our electric in the home. The entire house had issues--lights flickering in different rooms, power cutting out if too much was running at the same time, and overall shortages throughout the home. When their techs came out, they didn't know how to fix any of the issues. They wasted our time, left us with no solutions, and then still sent us a bill for almost $300. A year later, we received a collection notice for that bill--even though they never actually fixed anything in our home. On top of that, the customer service was rude and unhelpful. Instead of trying to resolve the problem, they were dismissive and disrespectful. For a company whose name was already on the box when we moved in, this was beyond frustrating and unprofessional Bottom line: They charged us for nothing, gave us zero solutions, and treated us poorly in the process. I would not recommend AEY Electric to anyone.

Jim Thornton came out to install a heat pump at my home. This was a particularly difficult…read moreinstallation given the structure of my home. Jim actually had to move the unit through our home to get to the back yard. They were careful, thoughtful and professional at every step. I shopped around for a few quotes and the price was great, especially to work with a professional who truly understands what he's doing. Others tried to upswell me products I didn't need - Jim walked me through the details and helped me make the right decision. I can't say enough good things about this company. I'll be using them for all of my heating, cooling, and plumbing work.

I cannot begin to express my annoyance and disappointment at the plumbing aspect of Thornton and…read moreSons. We have been waiting months at a new construction house for someone to install out hot water tank. It's the last thing we need before the house is livable. School is about to start and I'm particularly upset that my kids will be living a half hour away from their school, which adds an hour to their already long day. We have gotten nothing but a run around of tomorrow's and next weeks that never happen. I understand not being number one on the priority list but at this point I'm convinced we're not on the list at all despite repeated calls and assurance that "I'll be out this week". Please don't waste your time with them.

My mother had been having issues with her furnace, and after calling and receiving no answer from…read morethe previous installers, I stepped in and googled other HVAC companies in the area. I had the pleasure of speaking to Ken, who kindly answered my barrage of questions. He came out the next day at 9AM and had my mom's furnace completely replaced by 12:30PM. I cannot stress how professional, kind, and reasonably priced he was. I would highly recommend this company.

Had an appointment scheduled for Wednesday11/6/19 0900 and was not here by 1030 so I called Ken…read moreZitello. He said he was in a fender bender that morning and never wrote down my phone number to be able to call me. We rescheduled for the next day @1000 and he never showed. Very inconsiderate to just not show up twice without calling. I don't appreciate it.

Power cleaning of my main line. Outstanding service, the technicians were professional courteous…read moreand cleaned up after themselves. Expensive but worth the price.

They could not help me find a water leak in my basement when I called them out I told them to clean…read moreout a sink drain. They did everything but that cost me over $500 for nothing. The drain didn't even get done. When they left I found the leak. It was my water heater leaking behind the wall. He was there for one hour. And fixed nothing what a waste of money