Power cleaning of my main line. Outstanding service, the technicians were professional courteous…read moreand cleaned up after themselves. Expensive but worth the price.

They could not help me find a water leak in my basement when I called them out I told them to clean…read moreout a sink drain. They did everything but that cost me over $500 for nothing. The drain didn't even get done. When they left I found the leak. It was my water heater leaking behind the wall. He was there for one hour. And fixed nothing what a waste of money

I am under contract with Price Heating and Cooling Company. They are professional, knowledgeable,…read morealways arrive when scheduled, and they are very thorough.

Best company in the Tri state area. Honest and so professional great service men. The only company…read moreI would use or recommend

Had my tankless water heater stop working last evening. Called EMS this morning after a getting a…read morerecommendation from a friend. I was not expecting any service today as I know many business are so overwhelmed and I have not needed their services previously. They offered to try and fit me in and they did just that. Denny did an excellent job diagnosing and fixing my water heater. I'm very appreciative and will use them yearly to clean my tank. Excellent service. Excellent value and price.

Basement flooded this weekend and clogged the sewer drain. Water everywhere. Called a bunch of…read moreplumbers and EMS was the first to answer the phone. Had to take a chance on a company I knew nothing about. In a couple hours Matt arrived and fixed it in under 60 minutes. Matt was professional and personable. Just his down-to-earth manner put me at ease. When he told me the price, I was stunned. It was a fraction of what I expected to pay. Excellent work, fast service, at an unbelievable price. I told Matt I'm telling everyone I know about EMS Plumbing. ( Don't ask me why this this Yelp site lists my residence as San Francisco-- I live in Boardman off Midlothian, lol.)

Jim Thornton came out to install a heat pump at my home. This was a particularly difficult…read moreinstallation given the structure of my home. Jim actually had to move the unit through our home to get to the back yard. They were careful, thoughtful and professional at every step. I shopped around for a few quotes and the price was great, especially to work with a professional who truly understands what he's doing. Others tried to upswell me products I didn't need - Jim walked me through the details and helped me make the right decision. I can't say enough good things about this company. I'll be using them for all of my heating, cooling, and plumbing work.

I cannot begin to express my annoyance and disappointment at the plumbing aspect of Thornton and…read moreSons. We have been waiting months at a new construction house for someone to install out hot water tank. It's the last thing we need before the house is livable. School is about to start and I'm particularly upset that my kids will be living a half hour away from their school, which adds an hour to their already long day. We have gotten nothing but a run around of tomorrow's and next weeks that never happen. I understand not being number one on the priority list but at this point I'm convinced we're not on the list at all despite repeated calls and assurance that "I'll be out this week". Please don't waste your time with them.

They came last year to service our furnace before winter. We had some water leaking around out vent…read morepipe and asked them to check it out. We were told that " it's your roof. My back is bad and I am not climbing up on the roof to look". Though ok they can check it if it gets bad or next time they come. We signed up for the service contract that is like $20 a month and it cover the bi-yearly checks and is covered under the contract also gives discounts on parts and labor if work needs done. So our credit card needed to be replaced and the number changed. We have called them 3 times left messages and never got a response! We are trying to give them money and they won't call us ! Oh, and since then our chimney cap came off and was on the ground. It was rotted clean through! Guess it wasn't a roofing issue after all! If a company won't return your call when you are trying to pay them what will they do if you have a problem and need their help ?

from start to finish, I felt that Dan Jacobs was the most honest HVAC company i have ever dealt…read morewith. he didnt try to oversell me on more than what i need. When his Technicians came to do the install they were fast, clean and made sure everything worked as it should. They cleaned up their mess and apart from a new furnace and AC...you would never know anyone was here. I would reccomend them to anyone.

thank you for years of great service on our HVAC systems on our properties with friendly and…read moreprofessional service

I just purchased a furnace from them and they gave me excellent service. Very friendly and…read morethorough. I Would recommend them to anyone

Pro Air is the only HVAC company that I will use from now on. Fast ,friendly, and not expensive at…read moreall. Very straightforward. Without going into specifics, Pro Air has restored my faith in good, honest, hard working people that treat customers better than I could've ever expected.

My AC was not blowing cold air. On 8/15/25 I called Pro Air for service. Mark came out that day and…read moresaid I needed freon. He said the compresser?? would need to thaw, so he was leaving on another call and would be back. On his return he stated the AC would need about 3# of freon at $150 per pound. Okey done at the cost of $589. with "working better". After using it 9-10 times that fall I covered it for winter. On 4/14-15/26 I turned it back on, fan worked but "NO AIR". Called Pro Air on 4/17 and told they would get back. Have not heard from Pro Air by the 22nd (Wonder why, must not need the business) I called back and got Mark, I explained "NO cold air'. He said he would come out but there would be a service charge $139. I ask why he would not check the lines for leaks? He said that could take hours??? Not very good customer service, like a money grab? Getting a new AC but FOR SURE, Pro Air will near see it. In the end Pro Air losses.

By far the most courteous and professional HVAC company in the area. PROMPT service, EXCELLENT…read morepricing, FRIENDLY techs! They were completely fair with me and helped me through every step! Highly recommended company!

Please never hire this company! Rude & Inexperience plumbers, never fix the leak in my bathtub,…read moreand send me an inflated more than 16 hours labour and $430 materials that were never installed invoice for changing bathtub overflow gasket. They damaged my bathtub as well. Stay away, useless scam artists!