Hi' hate giving a terrible review but Josh and the grounds are great but a few months ago…read moreapparently there was a rat infestation. I've had my unit for five years . Nooo problems ever. Always nice and clean - so i never thought to put lids on everyyythijg since i was trying to downsize and move to Florida . I came home after i year Away ... There had a rat infestation aND ALLL OF MY expensive clothing and shoes/heels/boots were Ruined. I had a Louis Vuitton bag in there that got ruined as well. These rats peed and pooped And left dander ALL OVER MY BELONGINGS WITH some sort of dust OR DANDER over every Single thing i own. I live in FLORIDA so i came back just to close my storage unit without knowing all of my thousands or dollars Worth of clothing was ruined (even some louboutins and Louis Vuitton's !!" A It was Thanksgiving week and I only had one day to execute the closing of the storage. We were going to take everything and sell it or take it home... But instead, everything was ruined and needed to be destroyed.. we had a car only with her dog in it, and we could not put all the items in our car because they were contaminated with urine and feces of rays. It was absolutely traumatizing and disgusting . The only help we got was Josh telling us that there was nothing they could do and that our unit needed cleaned out and brushed with a broom clean, even though all the shit poop piss and dander was from the disgusting rats that had invaded . Dirty units unhelpful people would never ever ever recommend although Josh is nice. I'm sure there's just limits to what he can do.

Buyer beware. Charged me a full extra month when I moved out because I gave the required 30 days…read moremove out notice three days after the deadline. What they did was fully legal, but I guess they prefer to hide behind their fine print than do the right thing for customers. Great way to lose business. Plenty of other options for storage out there. Including right across the street.

My daughter and I found Rocklin Self Storage 3 years ago. They have been wonderful to work with…read more Super friendly staff and have been helpful at every turn. They have even worked with us thru some big life events, and at every turn made sure we would be ok. Can not recommend them enough!!! Ask for Kelli, Becky, or Sean. Each of them are professional and will do whatever they can to make you feel like you made the right choice!

You can't go wrong choosing this self storage facility! Outstanding customer service from Shawn,…read moreKelly, and Becky! They were super accommodating to our needs and scheduling. Great at communicating to us and it was super easy to get into their locked and secured facility, with our secure codes. They are clean, a good value, and easy to navigate to with our several UHaul loads. Thank you for making this transition to move so helpful and personable. We look forward to referring you in the future!

Easily accessible and clean inside and out with very good people to deal with. I rented for a…read morenumber of years there and never had a single issue. It is easy to get to and overall a very good experience.

This is the third storage facility I have used, by far the best! It's always looks like it just…read moreopened. The site is immaculate, the units are clean and have automatic lights that come on. Jim in the office is the best, always friendly and knowledgeable about everything. I would highly recommend it.

I had a last-minute situation where I needed to rent an auto hauler at the end of the day, and…read moreSecurity Public Storage came through big time. Kyle, the manager, was incredibly helpful. He made sure I got the right trailer reserved before they closed and took the time to assist with hooking everything up when I arrived. He even went above and beyond to help with an additional issue I ran into, which really made a stressful situation much easier. Huge shoutout to Kyle for the excellent customer service. I'll definitely be renting from them again.

The staff here are super helpful and friendly. I enjoyed meeting Kyle and Tony at the desk. They're…read morerunning a 6 month 50% off special right now for RV stalls. They have multiple lots. This place is easy to find and has ample parking. I'm excited to be their new customer. It was nice chatting with my fellow Hawaii friend Tony, who gave me a good tour of the property in his golf cart.

I just moved out. The only positives were the proximity to my house in Johnson Ranch and the…read morefacility is newer. Negatives: Non-stop rate increases multiple times a year. Security- My buddies rig next to mine was broken into. The front gate was broken and disabled for 8-9 months (it has since been repaired, but it was down for far too long especially for a national chain facility) Staff are not on-site. I hardly see them when accessing my space, especially on weekends. When calling the office nobody ever answers. You have to leave a message and have someone call you back. Consider storing elsewhere. Poor value for the price

I store my camper here and I'm pretty impressed with the facility. It's large, the spaces are…read morereally good size, the Security is good and it's modern and very close to my house. Not to mention pretty good value for money.

Great self-storage. Customer Service is outstanding. Sean was super helpful and it made the whole…read moreprocess of renting a storage unit easy peasy. I highly recommend Roseville Self Storage. Facility is clean and well located.

Edit: Business has since reached out. They have quickly resolved the issue and alleviated my…read moreconcerns to my satisfaction. The property manager contacted me back in May to notify me that they need access to my unit to investigate the source of a smell (read: dead rodent). I do not live in state, so I sent a copy of my key by FedEx, with the agreement he would mail my key back soon after. It has been over a month since I sent my key. I have still not received it and found out yesterday - after calling several times with no answer - the property manager delayed sending my key back and then, a week and a half ago, sent it by regular USPS. Not certified. Not tracked. By regular mail. The key to my unit. It does not take 7+ days for mail to reach me, even by USPS. Essentially, they lost my unit key. No one has followed up with me about their gross negligence.

Kept our trailer here for 5 years until recently selling it. Never had a single problem. Just a…read morereliable, secure and convenient space to store our travel trailer.

Read the fine print of their contracts. They are designed to steal your stuff and put you out of…read morebusiness. DR Storage, which is NOT the newest, has multiple revenue streams including stiff late fees, pre lien and lien fees. That stacks up to causing you a single huge debt that they can write off against their profits after they've sold all your valuables to their friends. If you have multiple units and one is late, you're locked out of all of them! This means they can sell all six of my units to pay towards your now enormous mounting debt! DR storage is a predatory scam! Stay away!!!