Septic backed up today. Comming up through tub…read more Called and they where here in 2 hrs. Very respectful and did an awesome job. Very little yard damage. Would highly recommend My tech was Shaun and his son

This was one of the worst service experiences I have ever had. I hired this company to pump a…read more500-gallon septic tank that had only been receiving minimal use for approximately 2-3 weeks, primarily gray water and limited toilet use. I was also away from the property for an entire week during that time. Based on the actual usage, there is serious reason to question whether the tank was properly emptied at all. What is even more concerning is the complete lack of customer service afterward. I called six times today and once the night before, and every call went to an answering service. Not one call has been returned. A reputable company addresses customer concerns, especially when questions arise immediately after service. I cannot recommend this company to anyone. Extremely poor communication, questionable service, and zero accountability. Do your research before hiring them.... I would give them a -5

They did an awesome job. They showed up almost an hour early too. There was a little confusion as…read moremy door bell had quit working as they were trying to let us know that they had arrived. Once I got a hold of my wife and she answered the door - the job went off without a hitch. Everyone was very professional and friendly. A really top notch company !!

My septic tank was full and backing up. I urgently needed someone to come out. Rogers and Grant…read moresent out a truck within 12 hours and were extremely affordable. Thank you so much!

Worked with Mr. Wilkinson in the past when I was staying at my daughters and needed to enlarge our…read moreseptic system - he was friendly, knowledgeable, and professional. I appreciated his attitude and the price was reasonable.

These guys were great. When I called Zeb Watts before, they came and said the septic tank wasn't…read morefull so they didn't need to clean it. We had water coming out from underneath a toilet and the guys at Hydro Scout checked it with a camera (those guys were awesome too) and said we need to get the septic tank cleaned and gave Wilkinson's number. They showed up the same day, found the "actual" lid to the tank and cleaned it. Very respectful, patient and knowledgeable guys.

Mr. Johnson does great work!!! He has fixed my parents septic issues 2/3x and is honest with them.read more

Requested 20 tons #57 limestone on Monday 12/20/21 and it was delivered the next day 12/21/21 at a…read moregreat price. Fast and friendly and we will definitely be repeat customers as we've got a lot of projects to get our property developed and free of washout. We will also contact this business with our septic needs.

I hired Madden septic to install new septic on new home, after a two month wait they finally showed…read moreup ,they put the drain field in the wrong place and the inspection failed, they decided to come a fix there work three weeks later, and moved the drain field still running down hill. in the wrong place again, guess can't read the plan, also took out three trees, without permission, and when i finally get a invoice there charging me with 11 loads of dirt when only 8 where delivered , i refused to pay for the extras and then was threatened with a lien on my properties, i guess this is strong arm septic work, do not use them, i also was called lier and theif along with a few nasty words, DONT USE THEM THERE CROOKED.

Used Madden to pump Septic tank. Asked for early morning Appt. No show till after 12:15pm. Zero…read morecommunication with customer. I called three times getting poor communications. I finally dug up both sides of the tank to save time and I'm almost 70. They wouldn't even give a little discount for the work. On top of that they left a mess. Had to spray driveway and road where they parked to wash away a large spill. Spend the extra 10 to 20 dollars for another company.

After being told by a plumber on Friday that I needed to have my septic system pumped out, I called…read moreBill. He showed up at 7:45 the next morning and got started. If you've got a poo problem, he's happy to roll up his sleeves and jump right in. It really stinks when you can't flush a toilet, Bill easily identified the problem and determined I did not need to have my system pumped allowing me to not have to flush money down the toilet. Thank you for your honestly, Mr Arnett.

THE BEST SEPTIC SERVICE AROUND!! I got same day service and he got here an hour earlier than…read moreexpected!! Jesse did a super fantastic job and was friendly and professional! I highly recommend this company!! Will definitely use them again! GREAT service!!!

We hired them to pump out the septic tank in Nov.2020 The gentleman who came tried selling us a…read morewhole new system. Stating he can get us a permit for just 2k! He stated our leach lines probably caused the initial back up and would need replaced altogether around 6-8k He only pumped out one side of the 1500 gallon tank and left. Not even 4 months later another back up, we called a 2nd company to come see what the issue is. It was a huge build up on the opposite side of the tank that wasn't pumped in November after we paid for their service. They basically took the water left the sludge. Nothing wrong with our leach lines or pipes at all. So... terrible company or at least service. Everything has been fine since, and the 2nd company fixed the mess left behind. Also they guaranteed their work and findings. I will report this company on BBB as well.

The company installed a septic system and was asked to flag it for a fence and other items. They…read morewould not do it called the customer a dead ass. Would not recommended at all.

Called today to get a septic tank pump-out. Superior installed our septic system in 2015 and…read moreaccidentally damaged a gutter during the install. Brandon apologized and gave us a separate invoice for a no charge tank pump-out. The woman who answered the phone number on the invoice told me they bought the business from the people who installed our system. She found the invoice for the install but refused to look up the invoice number we have for the no charge pump-out. She told me that Brandon moved to Alabama and if I had his cell phone number I should call him for him to honor it. We live in Florida!! Really?! To earn our business, she didn't offer a discount vs a free pump-out she said instead it would be full price at $450. We called another company also from Crestview who said it would be only $375. Superior? No! "Inferior" should be their name from now on! Do NOT use this company as it's under new management - It's not the same company as it was before!