Best customer service on planet earth. The management literally just got out of bed early on the…read moreday after a holiday to just to bring me a new key due to my own forgetfulness. Chris is the man!!!!!!

From the owner: Get a storage unit with camera surveillance on site. We have been in business for over 11 years as…read morea self-storage company. We are dedicated to providing clean storage facilities with our top of the line friendly staff. We even offer climate control units with pest control. Contact us today and get a storage unit!

Friendly staff who are efficient at working to provide a great storage experience. They will work…read morewith you, and if you have a problem just let them know and they get on it.

Mice ,rats flooding camera don't work or they don't care when your unit is being broken into and…read moretruck load of belongings taken. Driend was robbed in front of camera when talk with owners they told her camera not on also i hesrd this told her it was not their problem.she a senior her glasses teeth cashed checks all taken out of her vehicle dhe knocked on conious we called police they ssid it was AAA responsibity to contact them and to take csre of this matter. They left a mental challenge kid watching a toddler and units.r never use AAA .most of customers are so sad so broke ,homeless. Many dangerous scary people there.thr rat problem alone should b closed down rats are so dangerous and these are generations living there.they don't even run from you.place needs to b torn down . L

These folks are very easy to deal with... Eddie the manager is awesome. The facility is very clean…read moreand well maintained. It is close enough to Uark to be convenient to store dorm room furniture.

I stored my RV there for 10 months. I went to get it August 22. The catalytic converter had been…read morecut out. Eddy seemed indifferent. He said that their fence had blown down in April, 4 months ago. He was also rude to the tow company employee. Other vehicles also lost their catalytic converters. Eddy did not seem surprised. There is no security there.

Inquired online and got a phone call within 15-20 minutes. Amazing service and quick responses from…read moreBen today! Got to see the unit beforehand and got to sign up quickly and easily. Would highly recommend this storage service. It's very clean, very nice, as well as great value for what you're getting.

This place is Incredible!!! By far the most modern, secure, and clean facility in Springdale. The…read morequality of staff and customer service is off the charts. They also give you free access to their Starbucks coffee bar, business center, conference room, and box truck with your storage unit rental. The prices are an amazing value. I don't know how they are able to offer this level of service and amenities for such a reasonable price. I will be a lifetime customer!

Beware of Sparebox Storage. The Sparebox facility I use in Bentonville sent me a nasty email saying…read more1) I was delinquent in my monthly payment, 2) they were assessing me a late penalty and 3) my gate code was suspended. I wasn't late; their billing system failed and they admitted it but sent out the threatening email anyway. Before the purchase of the facility on Rainbow Road, it was great. I'm looking for another facility, and by the way, my Sparebox doesn't have any staffing to talk with, so I am forced to talk with a rep who doesn't care about any problems.

Sparebox bought out West Side Storage summer 2021. They do no keep staff at the location, its all…read moreover the phone, automated and impersonal. I had a unit there and was notified by email (3 days before) they were paving from August 30-September 3. I was moving on 9/10, a full week later. When I arrived with my hired movers on the 10th, they were paving the storage facility then instead and would not let me in to get my belongings. As you can imagine, this was a nightmare that cost me extra time, labor, expense and much stress. I called SpareBox later that month to complain and ask for compensation and was told someone would get back to me. I waited until early December and no one called. I called them again only to be told they were "sorry" but there was nothing they could do for me. PLEASE find a different business for storing your belongings. This company needs to straighten up or I hope they go out of business.