Went well no problems had everything we needed happy with unit customer service is goodread more

To repond back to your false narrative. No your staff did not in fact contact me multiple times in…read moreregards to this matter till it was to late and nothing could apparently be done for me after I was given false information for contact to of had handled the situation sooner had I known. No calls were made whatsoever till I reached out to come to find out the disturbing news of the bow situation I'm in. Mind you all this while I was getting spoken to very fouly and unprofessional by your so called staff that sit there on their phones all day. So no don't try to make others on here believe you guys did your job and appropriately at that just to save your guys asses and look good. PEOPLE PLEASE BEWARE OF THIS INCONSIDERATE COMPANY. Staff including the owner apparently have no sense of accurate direction when it comes to handling a business with any customer services issues

Joyce was great to work with. Really helpful, (I had been to quite a few other storage businesses…read morethat morning). I Needed a storage unit on short notice that morning, Keyport was the answer. She was real patient and accommodating with me that day. Value, quality, and service was outstanding. She was more helpful than the staff @ the other storage unit I have. I took my insurance paperwork to them (Extra Space Storage Elm Springs) and saved myself the monthly insurance fee. Just wish Keyport was closer to my home.

Mart was so helpful and made sure we got the right size unit to store our colleges kids stuff!read more

These folks are very easy to deal with... Eddie the manager is awesome. The facility is very clean…read moreand well maintained. It is close enough to Uark to be convenient to store dorm room furniture.

I stored my RV there for 10 months. I went to get it August 22. The catalytic converter had been…read morecut out. Eddy seemed indifferent. He said that their fence had blown down in April, 4 months ago. He was also rude to the tow company employee. Other vehicles also lost their catalytic converters. Eddy did not seem surprised. There is no security there.

I used Arkansas Self Storage for 8 months. It is very secure with gates which require a code to get…read morein and out of the premises. The staff were all very friendly and easy to work with. Their website is also convenient as it allows you to pay easily on-line at either the Fayetteville or Lowell locations. The grounds are well-maintained and there are cameras everywhere. I was moving 2 more things out of my unit 1 day after my payment was due. I called and asked if they would still have to charge me for the entire month and the manager said "no". I appreciate this. I would highly recommend this to anyone needing storage. No wonder they have been voted #1 in NWA!

I highly recommend Arkansas Self Storage. They were very easy to deal with. The unit was clean,…read moreready when promised. The employees were extremely friendly and professional when leasing our unit and vacating the unit. We felt the unit was very secure with the gates and cameras. I really appreciate the high level of customer service.

Very helpful. I use their U-Haul services. Jewel and Rick in particular are always extremely…read morehelpful. Discuss what you are seeking to accomplish. if you need extra miles / days on equipment they may contribute a little extra at no extra charge. They are very helpful and are great guides if you are uncertain about anything related to U-Haul needs.

Jewell and Rick are the best to work with. Customer service plus! I recommend this place for all…read moreyour Uhaul needs.

Inquired online and got a phone call within 15-20 minutes. Amazing service and quick responses from…read moreBen today! Got to see the unit beforehand and got to sign up quickly and easily. Would highly recommend this storage service. It's very clean, very nice, as well as great value for what you're getting.

This place is Incredible!!! By far the most modern, secure, and clean facility in Springdale. The…read morequality of staff and customer service is off the charts. They also give you free access to their Starbucks coffee bar, business center, conference room, and box truck with your storage unit rental. The prices are an amazing value. I don't know how they are able to offer this level of service and amenities for such a reasonable price. I will be a lifetime customer!

This is a great facility, a hidden GEM. The new owner/manager has replaced the previous management…read moredue to a lack of proper attention to the property. They are constantly upgrading the property and have taken steps to greatly improve security. The report of BREAK-IN's and lack of security are OLD and have been VASTLY OVERSTATED, this was a problem in the whole area, not just this facility. If you are in the market for a Climate Controlled Storage unit, a Drive Up unit or a Parking Space in the area, stop in and see for yourself why this would be the right place to store your car, boat or personal belongings. And the best part is that they will not raise your rates after 3 months like the other places. They guarantee rates for a full year on most units. AND if needed, they have 10' x 20' units that have access on each side to pull right thru, or get to your stored items. Very Convenient!!

The police report states; THERE HAVE BEEN A STRING OF BREAK IN'S…read more (beware No security here) at Springdale Self Storage in Springdale Arkansas & This facility has not let their customers know this fact??!!??!! I was a victim of this horrible travesty and suffered great losses, with over 3 generations of collectibles (both sentimental & much very valuable). I was told by the police after reporting the incident that this break-in ongoing problem has been occurring constantly for some time Now, I am deeply disappointed that this storage facility Did Not contact me to have a Choice to remove my valuables when ownership Knew that this was going on!! This a very problematic way of doing business especially as I have learned it was done from the Inside (as my locks on my unit were still in tact) I have learned that there is a huge open gaps above the walls on both sides of the insides of the unit, also doors are not locked, just to name a few problems this storage facility has not addressed. These are just a few unsecured areas of this very unsafe facility, I do not recommend this storage facility and I am am especially disappointed in the lack of response (None) from Springdale Self Storage, the greed of this way of doing business is incredible.No Security. I also sent correspondence to the absolute management physical office (the management of this springdale facility) and was given no response. I am Not a customer any longer.........

So very thankful that I ended up with Artifacts Storage! Top tier customer care that you just don't…read moresee much of anymore, truly above and beyond. So easy to get set up and very reasonable rates. I will recommend this business over and over!