I am so glad Wendy has resumed facials. Went for the first time since prior to COVID and lawd…read moreknows I needed it. These masks are causing more havoc on my skin then i initially thought. Any who Wendy hooked me up and unclogged my pores and calmed my skin din from the masks. I seen the immediate results. Thanks Wendy....

It was hard to find using GPS. I gave the masseuse a call and it was just around the corner from…read morewhere I parked. The setting is in her suite. I had a good massage session. Chailesse surely knows how to get through the tightness and the knots. She has pleasant/positive disposition. I felt better the next day.

I will never recommend anyone ever use this place. All they did was gaslight my wife and I. I…read moremade a prenatal appointment at11am for my wife on Mother's day. When my wife gets there, she was told no appointment was made. This made my my wife angry at me and then I get the receiving end of her wrath. Fortunately, it's 2022 and call logs prove I made an appointment at 1:59pm on May 5. If you can't keep track of your appointments, maybe you shouldn't be in business.

This has become my go-to massage spot. I've been going about once a month and feel refreshed every…read moretime. The masseuse gives an outstanding massage and fixes all my knots. I have frequent back pain that is relieved for weeks after a massage here. I usually go for an hour, but chose 90 mins last time and was so happy I did. She pays extra attention to every muscle in the body, from head to each toe. Looking forward to my next appointment here.

Holy mole. Best place I've found that actually uses PRESSURE?! I fell asleep 3 times and woke up…read morewondering why it's only been 15 minutes when it's been an hour ?! I didn't expect much, If was a regular spa with aunties, clean but efficient. Best massages are in flushing, NY. I had zero expectations. But going in 5 min in it changed my mind. The masseuse didn't drag, didn't pet or knead she used actual PRESSURE. Will 100% return !

I'm truly confused as to how this place is still open. Read the reviews on google. They are known…read morefor hassling their customers for more tips. That's absolutely pathetic and unacceptable for a business to do. I knew when it happened to me it wasn't an isolated incident. They went as far as following a minor to his car to demand a bigger tip. Everyone here is unprofessional, and it starts from the owner. Read the google reviews and you will see the owner being rude to some, while giving the same tired response to everyone who left a review about them demanding more tips. The response was "we are sorry, customers typically tip 15-20% but it is ultimately up to them. We will do what we can to fix this". If it was up to the customers, then multiple customers wouldn't be saying the exact same thing about being harassed for tips. Clearly nothing is being done to fix it. Disrespectful and money hungry people that work there. They don't give magical massages to do all of that. Go to the other spa right down the street.

My husband and I were there for the first time as a 2nd result because our regular place was…read morebooked. I called to confirm a time and was told one thing and when we arrived it was another thing. The front desk relayed she was wrong and we waited 30-40 minutes to be put in a room. Next- we were put in a couples massage room and the massage shortly started. The pressure was very intense to the point where I rose my head to advise i was in pain. (Upper back & neck area) This was on Sunday it is now Thursday, my husband and I are both still sore and feel heavy discomfort. The massage was over and we went to check out. I used the atm to take out cash as the surcharge to use a cc was insane. I recount the money in front of the counter and when I gave her the money the front desk proceeded to ask for the tip. I found that unprofessional! A tip is not mandatory. We still gave one because of the ppl we are. However we will not be back and we do Not recommend this place.

So I've been coming here for several years and I've had several dozen of massages here…read more... I've had several great girls- the last one was Helen who unfortunately isn't there anymore. My new fave is Margaret. This past year- I have added cupping to my massage. Wet cupping massage and then cupping to the end. Slightly uncomfortable to sensitive areas or area of tension at first but when the 10mins are up and the cups are removed- there are way more benefits. The only times I don't add cupping is if I have to wear something that can't hide the cupping marks or I'm going to the beach etc.

I've gone here twice and it's always a positive experience. Both masseuses were very capable and…read morefound problem points without my mentioning them in detail. The rooms were comfortable, clean, and calming. They never skimped on time, and provided good wrap-up discussion with at-home suggestions. Recommended.

I started seeing Francesca at Base about a year ago and have been coming back every 3-4 weeks…read moresince. I first started seeing Francesca because of my chronic upper back pain and what was an actual hunch back due to me trying to desperately work the knots out on my own. My muscles were so tight they felt like bone... it was (k)not good. Getting the deep tissue massage with the cupping add-on with Francesca has been essential to my well being / self-care routine. She starts by asking you where you want her the focus on during the massage and has great table side manners. For who also suffer from the same pain - you gotta go regularly! The relief doesn't happen after one massage, it has to be a consistent practice! A nice benefit of the massage is that even though I'm not a member of the gym, I can use the sauna afterwards. The spa itself is extremely clean and quiet despite being next to the gym. Ultimately Francesca has been a god send. You know how the saying goes -- the best gifts come in small packages. Well this applies to Fran, who is small but mighty and can give a mean deep tissue massage. Also special shout out to Jared at the front desk. Whenever I've had scheduling or billing problems, he's consistently come to the rescue with great customer service and resolved any issues ease. I hope he always get green lights when he drives, the last sold out item on the shelf and a promotion.

I came here for a 90 minute massage. The masseuse climbed on top of me and used her knees on my…read moreback which I thought was odd. Masseuses have used their elbows on me before but never their knees. By the time I got home, I had developed a bruise on each shoulder blade. The one of my left shoulder blade was worse - it went from a deep purple bruise to a quarter-size wound. I initially thought the masseuse ruptured a blood vessel but now I think my skin was rubbed raw against my bone. I am never going here again and would not recommend this place to others.

Good spa. Great service and easy to get appointments. Super therapeutic and relaxing. Prices are…read moreright too.

Great massage and service! I've been coming here for the past few years and the service is always…read moreamazing.

Literally the sweetest, kindest staff and the best massages. Beautiful setting too ! You're missing…read moreout by coming here I work an office desk job and have the worst neck/back pain from being slouched over all day - came here a second time now and my life has been changed lol!!! support them!

Stopped in yesterday because I had a sore lower back and a stiff neck (worked too hard racking…read moreleaves). The therapist gave me a medium hard (on my request) hour long massage that magically took care both problem areas. She was professional, very courteous and pleasant. The place is not fancy but very clean. It will my go-to place if I hurt myself again.

Pros: got an appointment as soon as a I called for same day. Massage was deep and pretty decent…read more Cons: no AC until I complained how hot it was, the laundry being done and washing machine thumping from being off balance (several times) loudly next to my room, 3 different massage people tag teaming to do my massage, being able to hear every other person getting a massage or coming in/leaving the store and not getting what I asked for. I requested a 45 min foot massage and 45 min neck/shoulder massage. I got. 90 min full body massage. The ability to communicate is terrible. They ask "this ok?" During the massage for pressure and you say yes or no but I think that is the extent of their ability to understand what you say. I only came here because my regular place in Westfield was booked same day but I don't think it be coming back. It wasn't a very relaxing environment.