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    Superior Urgent Care

    3.3 (19 reviews)
    Open 8:00 am - 8:00 pm

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    7 months ago

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    2 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    5 years ago

    The best medical center I have ever been to in my life! The staff the physician are a blessing! Thank you all for being so great!

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    7 years ago

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    7 years ago

    My wife and I both see Dr. Kanu. We are very satisfied with the care we receive from Superior!

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    CareNow

    CareNow

    2.5(126 reviews)
    1.6 miFar North

    I went in for what I thought was the flu…read more Did the online checking which is great. Waiting about an hour to be seen. Kevin who did the intake was very nice and sympathetic. And the physician was helpful in understanding syptoms and we were able to determine what I had together. Sinus infection. I happily received my shot and picked up my prescription they called in for and I feel much better. I will definitely use again as it's close to work and takes my insurance.

    As soon as I walked in I was met with a scowl from a twenty something, curly haired, Hispanic…read morefemale. I told her that I had an appt. She said, "did you fill out the paperwork"? (I didn't know that I had paperwork to fill out. I made an appt and immediately headed to the office. I didn't know I was texted paperwork.) I asked her if I could fill the paperwork out at the clinic and she literally rolled her eyes at me and sighed!! The female sitting next to her said that I could use a tablet, but I was already feeling uncomfortable so I said, "that's okay", walked away, and sat down to look at the link I was texted. No less than five minutes later a Hispanic male approached the counter and she was very pleasant greeting him and handed him the tablet to fill out his paperwork. She called my name and I said, "yes ma'am" and she ignored me. She called my name again, so I walked up to the counter. With a scowl on her face. she said, "it will be $45 up front". I said, "normally, my office visits are covered". She rolled her eyes at me again and said, "your insurance doesn't cover it". I said, normally it does so I'm confused, but okay and pulled out my card to pay. She rolled her eyes at me AGAIN and with an attitude said, "I'll call your insurance to verify". I literally said out loud to her, "WTF" and went back to my seat. I was already scared because my throat was so swollen I was struggling to get air through. Why the attitude for no reason? I was scared and she was so unreasonably rude. To be honest, I think she's racist. I watched over and over how the black and brown people in the waiting room and coming through the door were all pleasantly greeted. I did not get the same treatment. I was the only white person in the waiting room. She did verify with my insurance and I paid the $45. I waited for approximately one hour before being called back. The man that took my vitals was very pleasant and comforting as he could see I was scared. I waited for another 20 minutes before the female Dr. entered. She asked how I was feeling and felt around my neck and looked at my throat. She said, "I don't see anything or feel anything, It all looks normal". "My concern is that it is so far back there to where I can't see that I am afraid it will restrict airflow. You need to go to the ER". She said she would call ahead and have them waiting for me. That entire interaction with the Dr. was approximately 2 minutes. I left and went to the nearest emergency room. Long story short, they said my throat was very red and irritated and had white patches, and my lymph node on my left side was really swollen. I had blood work, Covid, flu, and strep testing and everything looked normal so they did an x-ray of my neck with contrast and everything looked great. They diagnosed me with pharyngitis and gave me a steroid injection. Within 30 minutes the swelling in my throat had gone down significantly, and I was breathing so much better. Hospitals are not fond of urgent care clinics. One nurse even asked, "why are they even a thing"? She said, "they don't do much and scare people unnecessarily, a lot". She also said, "if the doctor really was that concerned about your throat closing then she would have called an ambulance for you". When she looked in my throat she immediately saw the redness and irritation. I could not understand why the doctor at CareNow did not see it. I am extremely disappointed with my visit. I was treated terribly by a front staff member and not given adequate care from the doctor. I have been going to this clinic for more than 10 years, but my children and I will never step foot in this clinic again! I will tell all friends and family to avoid this place at all costs! I'm going to post the picture that I took of my throat. It's hard to get a good picture of your throat when you've got 25 people sitting around you, but you can clearly see my throat is red. You can even see some of the white patches. I feel like this clinic owes me $45 for what I had to put up with!

    Photos
    CareNow
    CareNow - Inside lobby.

    Inside lobby.

    CareNow - They said I'm going to live, I told them if it's OK I tell my wife I'm near death & need pampering ;)

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    They said I'm going to live, I told them if it's OK I tell my wife I'm near death & need pampering ;)

    MedExpress Urgent Care

    MedExpress Urgent Care

    3.1(22 reviews)
    4.8 mi

    HIGHLY recommend this place for any urgent care needs!! Far better experience than a Care Now…read morefacility!!! You can get in quickly as they are not as busy as Care Now and you get great attention. We have been there twice now and we're in and out within 45 minutes! No need to make appointment if you're in a hurry. The staff and doctors are so nice and kind. They don't treat you like a number. They are just awesome!!!

    9/15/22 I brought my daughter in for a sinus infection. She hasn't been sick in years (never had…read moreCovid). When she does get sick it starts as a sinus infection and goes straight into her ears (had several ear surgeries and tubes as a young child), unless we are able to head it off with antibiotics. We have been up all night - headache, sore throat, sinus congestion, body aches and chills. She tested negative for Covid at home. But, Covid has changed everything because the nurse practitioner, Zee, requires that you are sick for THREE days and two additional Covid tests before they will prescribe antibiotics (requires another visit charge). I tried to explain my daughter's history to Zee but she could care less. She was unsympathetic, cold and emotionless. All the things you don't want in a healthcare provider that is treating your child. Also, I have no idea how much I am being charged for the visit. They take your credit card and charge at a later time. So I have NO IDEA how much this colossal waste of time cost me. Is that how it works now? IF YOUR CHILD IS SICK - DO NOT GO HERE IF YOU ARE SICK - DO NOT GO HERE Will I go back? Absolutely NOT! Will I recommend to others? Absolutely NOT! Will I warn others of the care they will receive? 100%!!! 9/18/22 UPDATE: NO RESPONSE from the business other than "we'll look into it." canned response. But did received a text message asking for future business. Meanwhile, my child is still sick and miserable. We've had FOUR negative COVID tests. ***THIS BUSINESS IS TERRIBLE!!!!*** 9/20/22 Update - We were able to get antibiotics from another Urgent Care. HOWEVER, by the time we got the prescription, my daughter had an ear infection so severe that her ear drum burst and bloody fluid was running out her right ear and down her neck. In addition, the fluid from her sinus infection caused her eyes to glue shut. Needless to say she has been MISERABLE! And for what?. I did receive a call from the medical director of MedExpress (we were not the first to complain about Zee) on Monday but the damage has been done. I will not stop until Zee, the "nurse practitioner" at MedExpress has lost her job. No healthcare provider should EVER treat patients like this. 9/22/22 MedExpress sent a notice that they will be charging me $152.00 for our 5 min visit (with health insurance) where NO antibiotics were prescribed by the "nurse practitioner" Zee. I will dispute the charge On top of bad service they are CROOKS!

    Superior Urgent Care - urgent_care - Updated July 2026

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