Speedy & professional service. Knowledgeable representative. Great turnaround. I'd recommend them…read morehighly.

Works well for apartment type of rentals. As for repairs as well ..............................read more

Called to have my Electric Dry repaired. We set a date and time, the wife took a day off and got a…read moretext that they were running late would like to reschedule. Canceled and just bought a new one.

Ted responded quickly to my washer repair project, along with two other vendors. He was…read moreknowledgeable and very helpful. We isolated my 9 year old G E top loader problem to the drum bearing. A major repair. He pointed out that the cost to repair probably wasn't worth it. True. His parts & service estimate was more than my original purchase price. He could easily have booked a service call, then strung me along. He didn't. I'm posting this review because Ted demonstrated his ethics & honesty. A true professional you can trust! I do. He's the 1st person I'll call for my next appliance repair. Thanks, Ted!

The tech was prompt and efficient. He immediately got to work and was very thorough…read more He charged me exactly what he quoted me and my dryer tuns fine now.,

I requested service on a Sunday night the 28th around midnight and AZE was here at 10am when the…read moreservice window was 10am to noon. Went down to check on the clothes that I had attempted to wash in the evening, and the same error codes were showing. I contacted AZE and the part that was needed to fix it wouldn't be available for 3-5 business days. That being unacceptable they are hopefully returning tomorrow the 30th to remove the part that was erroneously installed and issuing a refund. Turns out they're claiming I cancelled the credit card transaction but I still have to pay the $75 which I'm not. I've started the dispute process which includes all the messages between me and the technician.

Everything!! Can't even give them a 1. Bought a dishwasher to be installed. Installer did not have…read morethe proper connector for the water line. Made us call a plumber to have connector put on. 4 days and no response! Numerous calls to Don's Appliance. Told us to text plumber not call. Still no dishwasher!!! My husband went to store to see what could be done. The answer was to cancel order and get our money back!!-What!! Never had such a horrendous experience with a "so called business!!!

Do yourself a huge favor and don't bother buying any extended warranties from this store. They…read morewill eventually come and service your appliance, which will often break during the warranty period. It will take about 2-3 weeks for an appointment. Then they will order parts. Another week. Then it won't be fixed. Schedule another appointment. More parts. Expect at least 4-6 visits from repair technicians over the course of several months while your appliance is unusable. They will not under any circumstances actually replace the broken appliance. And after you spend several months at your local laundromat, you will end up just purchasing a new washer and dryer set.

Had a great experience the first time but when I called back for another home issue, I was…read morecompletely ghosted. This guy is super young, he's not serious and doesn't understand consistency. I took this one off my call back list. Added: well you made an appointment with me, never showed, and wouldn't return my call or text. Flake!

We agreed on a price and a specific date, and he texted an hour before our scheduled appointment…read moreasking to reschedule for Sunday. Come Sunday, I heard nothing. I called, texted, and was even left on "read." He couldn't even give the courtesy of a simple response--no message on Yelp, no text, no call.

Gina was very responsive and helpful and gave honest information about fixing my Samsung fridge…read more She went above and beyond in calling me and talking through the options as well. A local business who have been in the business for a long time - def would use them 10/10 again!

Wayne saved me a bundle by coming out to investigate the leak in my older washing machine. He was…read moreknowledgeable and informative, showed me exactly what was wrong and where to check in the future if it happens again. I'd absolutely go to him again for any appliance trouble.

I have had them out for 2 different appliances- my Frigidaire range, and my Kenmore Elite (LG)…read morefridge. They are prompt, professional, and very informative about my appliance issues. Ryan explained my repair options, allowing me to weigh the benefit of repair vs replace. Very reasonable cost, as well. Thank you, River Run!

From the owner: River Run Appliance Repairs delivers honest, reliable appliance repair for all major brands. With…read moreover a decade of experience, we provide fast diagnostics, transparent pricing, and skilled fixes to keep your home running smoothly.

Scott came to fix our dishwasher that was giving us a water tap error, which was our main…read morecomplaint. After charging us to fix a slightly glitchy control panel, he did not fix the water tap error and we ultimately had to get a new dishwasher anyways. While at our home, Scott walked around and criticized every single appliance in our home, telling us how much they suck and how he would never buy it. He even went out of his way to peak at our washer and dryer in a completely different room and tell us how those suck too. It was very disrespectful. Ultimately, a very very bad experience that never resolved our issue.

On December 11, 2025 my oven stopped working. We knew what the problem was because that's the 2nd…read moretime it happened. So I called Mr. Appliance told the receptionist what I believe was the problem. The tech came out about 1 to 2 hours later to fix my problem. The problem was what I thought it was and the tech came and fixed my problem. Now I have a oven again.