Today I have had a literal nightmare trying to deal with this company and getting my car towed for…read morea flat repair. After an estimate of 120 to 135 minute wait I had to wait over three hours for the tow truck to even arrive. (I am PREGNANT and waiting by the way). Once the tow truck arrived the man was hostile over the phone and rude, THEN there was a problem with my vehicle being taken to the wrong place (a residence instead of a car dealership.) When I called to clear up the issue, representative Angelina was extremely rude over the phone and spoke to me as if I was a child that didn't understand what she was saying to me. I'm very disappointed in this experience and hope they do better on other days.

My brand new car had an issue and the dealership sent Pedro & sons twining to pick up my car. They…read moretreated my car with the care that I would expected. The owner called me prior to picking up the car , after he loaded the car and after he dropped it off all the way in Livermore at the dealer. I recommend this transport company. Thank You for the good service.

Once again, when I had the unfortunate event of needing vehicle repairs, EEE did their absolute…read morebest to help. I greatly appreciate the extra effort Edmundo put in trying to explain the needed repairs to my Range Rover to my MaxCare warranty. It was unfortunate that I could not leave it with EEE to do the repairs based on the new set-up of newer vehicles that make you rely on the dealerships to fix. This needs to be changed so that local mechanics like EEE can continue to thrive and provide the awesome customer service that I known them for! Thanks EEE Towing!!!

Very quick service and they were transparent with all services being performed and what they would…read morecost. Will definitely be coming back!

This company was fast. Gil was great and recommended a great place to get a new tire. I got two…read more All the way round great experience for a tire blow out:) Much Thanks!!

Damage caused during tow - refusing responsibility…read more I used this towing company and during the tow process my vehicle's window was broken. The damage was not present before the tow. Since then, I've been trying to resolve this the right way. A claim was opened with their insurance, and I was informed their own insured (the towing company) has not been cooperating by providing basic documentation (vehicle registration confirmation), which is now delaying or blocking payment for the damage they caused. I have emails from the claims adjuster confirming that they are waiting on the towing company and that the delay is not on me. Despite this, the towing company has refused to take responsibility or make things right. Accidents happen--but refusing accountability and dragging things out is unacceptable. If you value your vehicle and expect a business to stand behind their actions, be very cautious before using this company. I will update this review if they resolve the damage properly.

Exceptional customer service. Responsive, great communication, and kept me posted with timely…read moreupdates. Additionally, took great care of my car! Highly recommended!

Great job and great quality quick service and friendly customer service with excellent attitude!read more

Requested a tow in town, driver arrived promptly and was very friendly! Very affordable!read more

The driver arrived promptly and was very professional and polite. It was also affordable! Highly…read morerecommend!

I can't say enough good things about Fred and his tow truck company! Fred, who is both the owner…read moreand driver, came to tow my 2015 Tesla Model S when the doors wouldn't open and the car was completely unresponsive. I planned to take it to Tesla service to figure out the issue, but Fred went above and beyond to help. In front of my house and driveway, Fred removed part of the front bumper cover to access the jumper terminals located behind it, since the battery is in the frunk bay and completely inaccessible when the car doesn't respond. He tried jumping the car with his jumper pack, and when it didn't work initially, Fred didn't give up. He called me back over and explained that he used an override setting on his jumper to bypass the car's battery entirely, which finally got the car powered up. Based on this, Fred hinted that the issue was likely just the 12V battery needing replacement. He was careful to clarify that this wasn't mechanical or repair advice, but his insight was incredibly helpful. Once the car powered on and the doors opened, I asked if I could drive it around the block to confirm everything was working, and Fred let me do so. Sure enough, everything worked as expected, saving me the hassle and cost of a tow and likely saving me hundreds--if not thousands--of dollars. Despite not needing the tow in the end, I still paid Fred the full fee and tipped him extra because he put my needs above his own. Fred was professional, knowledgeable, and incredibly kind--qualities that are rare to find these days. I've saved his number as my go-to tow guy and would recommend him to anyone in need of a tow or roadside assistance. Exceptional service!

Yet another great experience with City Fast Towing! I knew I was going to need a tow first thing in…read morethe morning and was able to schedule it the day before with no problems. The driver arrived promptly on time and even sent me pictures of my car at the shop. Once again they made stressful car issues a lot less stressful and you can't beat them on pricing. I highly recommend them!

I was referred to United towing through my insurance. My car broke down on the free way and needed…read moresome assistance. Cisco came quick and was really friendly and brought a flatbed like I requested for my all wheel drive Subaru. He got me towed to the closest dealership quicksand safe. I'm only leaving this review because Cisco was such a great help. I appreciate you helping me out when I didn't know what to do

BMW was dead and my boy Ryan brought that thing back to life for me to take it back to my house…read more 10/10 service.

Najeeb was quick to respond and was honest about his time to arrival. I caught a flat on 5 north 8…read moremiles from home and I was able to get home within an hour of calling.

I have used this company for a few trips, but this specific review is because I needed a tow from…read moreLathrop to Tracy. I was able to get a quote and time of arrival estimate quickly. Since I was not going to be at the drop off location, I asked if they could text me when it arrived. Najeeb arrived at the pick up location ahead of schedule, and once at the drop off location, he texted me pictures to confirm the drop off. I was charged $180. I appreciated the quick and professional service. Thanks!