Black Women do not spend any of your hard earned money here, do not give your time do not support…read morethis business. We are keeping this business alive. As a business owner and always respectful I was dishonored. Golden Beauty has some of the worst customer service I've experienced. I recently purchased aloe vera gel and whipped shea butter, and both products were not up to standard. The aloe vera was already open with no seal, and the whipped shea butter was hard and gummy instead of soft and usable. I returned within the same week and politely asked if I could exchange the items. Instead of trying to help, the store manager immediately asked for a receipt with an attitude. I explained that I had just purchased the items days prior and that the condition of the products clearly showed they were not up to par. He refused to assist and dismissed the situation with a shrug, like it didn't matter. To make things worse, the environment felt unwelcoming during the interaction, which made the experience even more disappointing. As a business owner of a public relations firm, I understand customer service and uphold customer care, product integrity, and how important it is to stand behind what you sell. There was no effort to resolve the issue or provide even a basic level of service. Thing is I still went ahead and repurchased the items I needed. Disappointed in the treatment but didn't let it stop my tasks for the day. The male store manager was an asshole supported by the smaller Asian female who mean mugged us leaving. I will NOT be returning. Very Bad Business.

All of their products are dry rotted everything I purchased in the store which was $27 and 50 Cent…read moredry rotted the fact that I was out of town and needed my make up and I stopped in Golden beauty supply to purchase these items made me very angry. I still have my receipt and I want to return the items however, there's never anyone in the store besides a young lady in the store who speaks minimal English I wouldn't recommend this place to anyone that need beauty supplies in a quick fashion well stock shelves no customers tells you a lot. Check the dates from now on on your products before you purchase them mascara eyeliner foundation, all dry rotted products that should've been off the shelves months ago.

New owners and they were super nice and helpful! They took their time with me because I'm new to…read morewigs (developed alopecia recently). The selection of wigs and hair pieces/extensions was overwhelming but they made it an enjoyable experience given my stress over my hair falling out. Highly recommended!

I'm pretty sure that I've reviewed every beauty supply shop in the Memphis area, and of them all,…read morethis is pretty decent. Not the greatest, but they carry a reasonable selection of wigs, all in the $30ish dollar range. I've reviewed other locations for this chain. They also carry Kiss nail art supplies, some cheaper cosmetics, including fake eyelashes, which I always snag. You can find some very inexpensive jewelry, only a few bucks for earrings and necklace sets.

This is always a great Sephora to visit. It's located in a shopping center with plenty of other…read morestores (Lush, lululemon, etc). There is always plenty of parking. The employees here are always so welcoming. Last night I probably had at least 4 ask if I needed help during my 20 min visit. I even had my 1st in-store return and the process was so smooth. This location has an amazing selection as well where typically I'm used to my favorite products being out of stock. If you're needing great brands and amazing customer service, I'd highly recommend stopping by this Sephora.

I love going to Sephora more than ordering online even though you have better options online. The…read moreemployees are always very helpful and pleasant. I wish that this location was bigger with more products. The layout is a typical Sephora but a lot smaller. They do have some fragrances for men and women and of course makeup and a few hair and skin products available.

This particular Cosmo Prof location is my absolute favorite. It is such a hike for me, but I often…read morefind myself making excuses to drive all the way out here to purchase my hair stylist tools and products. The staff here is my favorite of all the locations I've been too. They are the most helpful and friendly. On many occasions, I find myself asking them for their advice on flat iron or hair dryer purchases. If anyone knows what the best sellers are, it will be the folks behind that counter. I also feel like this location is much shinier and newer. Their hair coloring books are still in order and are very organized, many of the locations I have been to they are in complete and utter disarray. This complicates matters when you are trying to formulate on the spot for a client you might be doing for money on the side. They also have a nicer selection. Well, it feels that way to me anyhow.

Love! Awesome staff and pretty much stocked on equipment. I always find what I need and then some...read more

This place is definitely an essential business, lol. Seriously this low key beauty supply store…read morehas everything under the sun to keep your hair Club ready, Church ready, work ready, going outside ready. Having just started my dread journey a year ago, I spent many anxious late nights watching videos of products that could assist my dreads to lock faster. The next morning I would head to C&J beauty supply and there the item would be! Not much this beauty supply store doesn't have, staff is very knowledgable on the floor and behind the counter. This place makes you want to grow hair and change styles due to the vast amount of products they have, its almost addictive, lol. C&J Beauty supply a great place to buy your hair products in the heart of Bartlett.

Jordan made the shopping experience exceptional. Please visit and ask for her. She helped my with…read moreproduct selection with her extensive knowledg.

The customer service here is horrible! I was looking for a fragrance by Noyz and popped in to my…read morelocal Ulta. I asked a sales associate if she worked there and her response was "Mmmhmm". I asked her if she could please help me and she just stared at me. lol. A gentleman that works there was walking by so I asked him and he pointed at the tower and as an afterthought added "We've been selling through it". The customer service here is always horrible. Just an unpleasant, unprofessional group of people. Corporate really should pay a visit and see for themselves as to why their ratings are so low.

I asked the lady (Chinese) who was stocking was jewelry a lip ring, she cuts me off & says no &…read moresays it has charm not lip ring belly ring then laughs like I'm dumb ha ha ha. I go from 0-100 real quick & decided to get her ass together REAL QUICK... "1st off, a belly ring is curved & has 2 balls, this item is flat on 1 end and charm on the other, only lip rings do that. While yo dumb ass think you're laughing at me (a customer) you don't even know what the F*CK your dumb ass is selling"... Needless to say me & my 3 friends left without buying our items! Damn condescending ass people kill me.

This store carries a very nice selection of real and synthetic wigs, which run around $30…read more They also carry a good selection of beauty supplies -- including basic hair care, olive oil creams, special combs, satin pillowcases, and caps. If you're looking for some fun fashion jewelry for kids or adults, they carry $2.99 earring and necklace sets. Lead-free. They have a good selection of NYX cosmetics as well as Kiss nail supplies and nail art.

I'm completely clueless when it comes to beauty supplies. Someone that worked there was very…read morepatient with me and helped me find the hair products that I needed. Lots of stuff to choose from even though the store is not too big. Thank you!

Only giving this place a one star for the old lady with the short red hair working in the front…read moreshe's rude and sarcastic no sort of customer service