Scott at Liberty Autos was referred to me several years ago. Although, I was hesitant with any of…read more"side of the road" car sales places, I hadn't forgotten about the recommendation to Liberty. After trying several places we ended up meeting Scott. From the moment we walked into Liberty Auto the vibe was different. He was honest and up front about things. And although he couldn't help with what we were looking for, he recommended someone who could. He had integrity to be up front, not waste valuable time, and also knew he would be giving a potential sell to someone else. He did not pressure us at all, and instead helped us tremendously. Show less

I brought a car from them (Feb.24)same day issues brought it back now , now having worse problems…read moreunder The hood , don't go to him !!!! he even knew he was wrong because he gave me 100 back , I paid 5,000 and he put on the paper work 2,000 saying he was trying to help me pay cheap for my registration . IM WARNING YALL DON'T go to him.

While we've purchased 2 vehicles from here before. I'm not sure I can say that about my last…read moreexperience I just had with them. The buying process was ok. It was after the fact. We felt super rushed in the finance department. Which ok, not a make or break it. But when I called 51 days after purchasing my vehicle (because my check engine light came on) to see what the protocol was and to see what type of warranty I had. They lied to me and told me "I did not have any sort of warranty and that sorry it's not their problem". I then went and looked through the book of pages I had to sign. Well turns out I had a warranty. Called the warranty people, they informed me not only did I have a warranty but a good one at that. So upon looking into that and clarifying what my warranty covered I called Allstar back and let them know that after I looked up what a blinking check engine light meant and let them know I did in fact had a good warranty they slipped in on me, they needed to rectify this situation and they would need to come tow the vehicle because it couldn't be driven. They still insisted I didn't have a warranty and it was still my problem. So I eventually got on the phone with someone that helped me SHOUT OUT to them. And said they found my warranty info. And said if I can get the vehicle to me they'd fix it. Cool. Got it towed to them. They fixed it within a week. GREAT! But their customer service is LACKING on phone calls. I was dealing with both the north and south locations. I can say the manager at the south location was very sorry for how I was treated. And helped me out greatly. Too bad you can request her when going into purchase. I felt she genuinely cared and was concerned how I was treated. Props to her. I fell like if I wasn't lied to multiple times from different people, I would have given more stars and a better review. Just be weary when you go to buy and watch what you sign.

Road weary and salesman tired, I rolled into the used car department of All Star Chevrolet. You…read moresee, I was on a mission. A mission to saddle up in a vehicle that was less than 19 years old. There's nothing really wrong with the 2001 S10 I had. She runs and will pass inspection, but I just felt like it was time for bigger and better things. Mike King greeted me with what I assumed was a smile behind his mask. He had a friendly, easy going demeanor which was welcomed after my weeks of internet searches followed by intrusive calls from out of state dealerships, pushy in person salespersons looking to "get me in the driver's seat today" and email after email. A casual "whatcha lookin' for" was like the sweet sound of wind over the prairie to me. We spent some time looking around and talking about what I needed and drove a couple vehicles. The "all new" Blazer seemed nice and was a good deal but there was just something about it that didn't appeal to me. I thought the Honda Accord would be the ticket because it was completely decked out and the price was prettier than cold glass of water on a hot summer day. But, alas, I couldn't even turn the steering wheel without my arms hitting my legs. The ponies these days just aren't made for a big fella. Then we found it. Shining like the North Star. A 2020 Chevy Traverse. Used. Fleet Vehicle that was properly maintained. Low millage. Huge gash down the side. DOH! "We're going to take care of that. Don't you worry. If you buy this vehicle our body shop will be fixing that up, directly". Great, I thought to myself, I get to come back and deal with the service department. More on that later. The Traverse drove like a dream and was so big inside I could easily imagine myself cruising down the road in total comfort. After some discussion with the little lady I bit the bullet and told Mike King that he did it. He convinced me to buy this vehicle. In reality, he did very little but that's what I needed. The fact that he didn't ride me like a bull until I conceded defeat and instead provided me with the information I asked for and the access I wanted until I made the decision on my own was very refreshing. Ask for Mike King for your Used (or new) vehicle needs. The experience at the finance desk was...less than perfect, but I'm not going to say anything about it because evidently the person I worked with no longer works there so I won't judge this establishment for his behavior. Now for the hard part. The service center. Nobody wants to spend a hard day on the range then remember they have to come and spend another full day in a waiting room. This was not the case for me. On several occasions. The paint job: I brought the Traverse in, they took it, they gave me a 2020 Terrain loaner, it took a couple weeks because we had a bunch of hurricanes, I got it back and she was purty. The mirror job: one of the side mirrors was foggy and could not be cleaned. I brought it in for an inspection, they agreed that it was dangerous, they, and Chevy corporate, agreed that it was covered by warranty, made another appointment, dropped it off, went to lunch, came back, drove off with new mirrors on both sides. The recall job: This was for my sweetie's vehicle, but I made the appointment during the mirror job, came in for appointment, asked how long, they said 2 hours, I waited 2 hours, got vehicle, recall thing was fixed, drove away. For all of these service center jobs I worked with Chelcy. She was polite, kind, knowledgeable, helpful and understanding for all of our interactions. This is impressive because, kind of like a dentist, no one wants to be at a car service center and tempers can flare. Props to you and your team, Chelcy.

Great parts team!…read more Randy was an awesome specialist and advisor. Right part at the right price Randy, keep up the good work

In 25 years of driving, I have never written a bad review for a service center. I have never been…read morelied to nor experienced disrespect like I did here. Price Leblanc Toyota and specifically Brandi in the service department has changed that. As a first time Tacoma owner I was excited to be part of the Toyota team. I was also amazed how beautiful Price Leblanc is. There is even a restaurant on site. I dropped off my tacoma and met with Brandi to recalibrate my tire sensors and troubleshoot my door lock motion sensor not working. I informed Brandi that I added lights with two plug and play wire harnesses that can be unplugged if necessary and that I would reinstall the two wire harnesses after the troubleshooting. This should have been a very simple job. Over the next 6 and a half hours of my truck being there, I was told that the new wires could not be located, that permanent modifications had been made, I was hung up on by brandi, that 6.5 hours was not enough. When I realized I was going to be charged more, I quickly demanded that they stop so I can bring my truck elsewhere as I was already lied to about anything being permanently modified. Upon arrival, I was informed that they magically found a bad wire at the last second. I just wanted to pay my $200 troubleshooting fee and leave. This is where things took a nutty turn. Here is the email proof that I was lied to. The next day I emailed Brandi for the part number on MY Vehicle...after Paying for a Diagnostic. Can't make this up....She said MY part number was proprietary. Since then I brought my truck elsewhere and the bad wire was located in under an hour... for $140. I will never go back to Price Leblanc, not even for free service.

I have taken my car here three times since moving to Baton Rouge six months ago (my car is older so…read moreit sometimes needs work frequently). University Car Care is always good about working with my schedule and fixes my car within twenty-four hours of me dropping it off. I recently had to have my throttle cleaned and they didn't even charge me for it. I will be taking my car here for work as long as I live in Baton Rouge.

I used them until I discovered Mark was ripping me off. He preys on accented customers. Each time I…read moretake my car there for diagnosis, he fixes it without first giving an estimate. Later presents you with outrageous bills ( both on parts and services). The only time he attempted to give me heads up on diagnosis was the last time I was there. He called to tell me I had a broken part on the engine housing and as such I needed to replace the engine. When I told him I was not prepared for engine replacement, he charged me exorbitant fee to return my vehicle in exactly the same form it came in (I drove it there by the way). If I chose not to pay, I would have to tow it off their lot. I paid him and told him he would never get my business again. If you do find yourself there, make sure he gives you an estimate before commencing work on your vehicle. If possible, the estimates should be itemized and printed out.

I am most appreciative that Randy gave me an honest estimate! Additionally, he gave the best price…read moreon tires and oil change for my mother's car. And they test drove it to make sure she would be getting back into a safe vehicle.! Thanks Randy! We will be back!

Super honest and reliable. Won't cheat you out of a repair. I go here for all things car related…read moreand the price is always very reasonable.

FOLLOW UP, there were a couple minor issues they had already scheduled for repair prior to…read morepurchase. Matt/Gina followed up to ensure all was ok and scheduled appointment for me to bring in truck for repair Ashley in service department was just as nice and helpful as everyone else The quality of the service and people are outstanding and plan on being a repeat customer

This is my third Subaru, and I can't say enough good things about working with Gina Mayon. Car…read morebuying can sometimes feel overwhelming, but with Gina it was the complete opposite--relaxed, honest, and even enjoyable. She is trustworthy, easy to talk to, knowledgeable, and genuinely focused on helping me find the right fit without any pressure. I've returned to Subaru again and again for the quality and reliability of the cars, but it's people like Gina who make the experience truly exceptional. Everything went smoothly from start to finish, and I really appreciate how stress-free she made the process. I highly recommend Gina to anyone looking for a new car--you'll be in excellent hands.

Routine service on my 2025 Lexus. They were professional, quick and efficient. Unlike the dealer,…read morethey didn't add things I didn't need, or try to upsell me. They recommended new wiper blades, which I definitely needed, and had them in stock. This was my first experience with L&S, but won't be my last.

Great service! The staff were all friendly and helpful. The pricing was competitive…read more Next issue I have, I will call them again.