While I have not purchased a vehicle here, I can say that this dealership's service department is…read moreoutstanding. My service advisor, Faithe, is very polite, attentive, and does a great job in helping you make the best decisions without pressuring you into unnecessary services. That level of honesty and transparency is rare and very appreciated. The master tech, Eric, is also highly impressive. He's not only skilled but also takes the time to clearly explain what your vehicle needs, why it matters, and what can reasonably wait. That kind of straightforward communication has built my trust and confidence. I have another Kia dealership much closer to home, yet I consistently choose to make the 45-minute drive here. The quality of work, integrity of the team, and peace of mind knowing the job will be done right the first time make it more than worth it. I have complete confidence in their abilities and wouldn't hesitate to recommend this service department to anyone.

Drove 95 miles to dealership. Agreed on price of older used car with Daryl (Darrel), Used Car…read moreSales Manager. Manager itemized over $400 00 for sales tax or 13% which should have been 9.45% for customer parish of residency or $300.00. Manager also included $436.00 for document fees which should have been $250.00 to $300.00 max. Manager included $400.00 of non-document fees with no written or verbal explanation of these fees which customer had no idea what they were for. Sales Manager displayed poor communication skills, lackluster and unconcerned attitude, incomplete and inaccurate price proposals, deceptive price strategies and proposals, very slow response times, (after 3 hours had not seen business manager), inability to train new sales employee, gregarious artitude, and poor customer relation skills. For these reasons, I would not recommend buying a used car from this dealership until a new used car sales manager is hired and one who is able to better train new sales associates!

Just got my VW beetle from these wonderful people. They are serious about their cars and very…read moreprofessional. Everything was explained thoughtfully so if you're ready to buy and you have little options, this place was very helpful!

this place screwed me over so bad. Gave me a car and had it for a week to fix everything and…read morepromised everything was gonna be fixed. Than my car started stalling and I had to leave somewhere else for another two weeks because he told me just bring it to a shop since I have warranty. Than I had to give it back to him to fix and he told me both times that "everything is fixed it's a great car" and it now it doesn't drive....again. And I only purchased the car a month and a half ago. and I have only driven my car for a told of 8 days in the whole month of a half. Gave me the car with dull tires, bad transmission, bad battery, oil leak, and a headlight out. I have had to miss weeks of work because I have had no vehicle. They aren't so "reliable"

We were driving in our Yukon xl on the interstate from New Orleans when our car stopped…read moreaccelerating. We had 3 kids and a dog with us. We pulled to the side and finally got it restarted and got off I-10 on the Siegen exit. The check engine light came on and we started getting texts to SERVICE TRANSMISSION IMMEDIATELY. We drove by a Chevy dealership first. Called them and explained our situation. They said they couldn't help us til Monday. This was Saturday morning. We kept driving and came across Royal Buick GMC. We pulled into the service department. They immediately diagnosed our problem. They completed the repair in less than an hour and it was under warranty so we didn't owe anything. I'm so thankful they could help us immediately and so quick!!

Bad customer service scam location I buy from there car 100.000$ junk car Ac problem I try to…read moremake with them back the car and then my money don't with me. I recommend that no people buy cars from there.

I had a very negative experience with this dealership. My salesman Danny was great very honest and…read morehelpful. The big negative was the finance dept. I left there with so many add-ons that I didn't know I was agreeing to. It increased the cost by thousands of dollars. I went back the next day to remove all the 'extras' that were tacked on. No luck. He told me they couldn't remove them. I then called Honda Corporate and they said it could all be removed and refunded. Went back to Team Honda and told them what Corporate said. Their response was they could remove them but chose not to. I traded my new Honda in for a Toyota. I really liked my salesman, but the finance guy, not so much. I cannot recommend this dealership. I know I will never spend my money there again.

Me husband bought me a car we haven't even left the car lot the raido is broken. Was working the…read morenight before when I test drove it get the car it's on E they agreed put at least enough gas to get to a dam gas station. Why is the radio suddenly not working also called us say the car was ready from detail by 12. Car wasn't ready until 5pm that's when we finally got the car with the radio broken. Horrible customer service we didn't receive any updates hardly while waiting for the car to be detailed. Would not get a car from them again said they figure out why the radio wasn't working but never did come back with an update. It's is outrageous my husband spent a lot of money on this car.

I recently sold my truck to Luxury Auto. The staff was friendly and professional. They were very…read morehelpful with paperwork and communication following the sale was quick and helpful. I recommend doing business with this dealership.

I trust these guys. They are responsive, skilled and personable. Did a GREAT job on my car, for a…read morereasonable price.No more leaks!

I took my car in for an issue with the check engine light. Not only did Tim make sure to check the…read morecode before I left to make sure they could handle the problem but he also told me that even though they could take care of it, it would be cheaper for me to bring it somewhere else and recommended me where to bring it. So even though my car was not serviced by Carmergency today, those to me are the actions of a trustworthy mechanic!

Great parts team!…read more Randy was an awesome specialist and advisor. Right part at the right price Randy, keep up the good work

In 25 years of driving, I have never written a bad review for a service center. I have never been…read morelied to nor experienced disrespect like I did here. Price Leblanc Toyota and specifically Brandi in the service department has changed that. As a first time Tacoma owner I was excited to be part of the Toyota team. I was also amazed how beautiful Price Leblanc is. There is even a restaurant on site. I dropped off my tacoma and met with Brandi to recalibrate my tire sensors and troubleshoot my door lock motion sensor not working. I informed Brandi that I added lights with two plug and play wire harnesses that can be unplugged if necessary and that I would reinstall the two wire harnesses after the troubleshooting. This should have been a very simple job. Over the next 6 and a half hours of my truck being there, I was told that the new wires could not be located, that permanent modifications had been made, I was hung up on by brandi, that 6.5 hours was not enough. When I realized I was going to be charged more, I quickly demanded that they stop so I can bring my truck elsewhere as I was already lied to about anything being permanently modified. Upon arrival, I was informed that they magically found a bad wire at the last second. I just wanted to pay my $200 troubleshooting fee and leave. This is where things took a nutty turn. Here is the email proof that I was lied to. The next day I emailed Brandi for the part number on MY Vehicle...after Paying for a Diagnostic. Can't make this up....She said MY part number was proprietary. Since then I brought my truck elsewhere and the bad wire was located in under an hour... for $140. I will never go back to Price Leblanc, not even for free service.