I want to echo concerns that this facility is not transparent when it comes to billing, and…read moreadministration is not helpful when following-up. In my experience, they seem more focused on responding defensively to patient concerns than addressing patients' medical, testing, and billing questions over the phone. It's also alarming to see how argumentative their responses are to negative reviews on platforms like Yelp and Google. Publicly airing details about patient situations instead of working to resolve issues and provide patient-centered care comes across as harmful and unprofessional. While there may be providers and staff who genuinely care about their patients, I have not encountered that in my experience. If CIH reads this, I hope they take it as an opportunity to reflect and improve.

The worst care I have ever got. Rude staff and incompetent Dr's. To add they do fraudulent billing…read morepractices and were know for this by many. I do not recommend this business at all.

These folks know what they are doing. I travel across the country to get my hearing needs met. I've…read moreworked with Jon Marquis for about a decade and he truly has helped me manage my hearing. The entire team ranging from the owner to Lyne in scheduling are solid professionals.

I've worn hearing aids for 30 years and have never worked with an audiologist as good as Jon…read moreMarquis at Southern Maine Hearing. Top filght experince and I've never heard better

I had to unfortunately stop going to the PT I was referred for because of all of the unexpected…read morecosts. I knew Spectrum took my insurance, but no point did anyone ever talk finances or expected costs with me before or during my treatment. The actual PT care was fine, but after 3 sessions, I felt like everything I was doing there could have been done at home (no specialized equipment was used yet). When the charges came back at around $300/visit (roughly an hour long each), I could not afford to keep going. I had no idea it was going to cost that much per visit. I would say that if you have really good insurance or a low deductible, go for it because the staff are friendly and seem to really know their stuff. But, If you have a high deductible or no insurance, I'd seek elsewhere, as they were not transparent at all about their charges.

So I had PT for a shoulder injury. I work at a doctors office. It is nice to see that their office…read moreis working with pts and COVID standards. Face mask required. Temp checked at the door. Series of questions asked and answered. There is a young man set up at the front taking care of all these protocols. Then waiting area is nicely spaced. While waiting for my therapist I would watch the same young man from the front door go over and clean and sanitize gym equipment stations. He would flip a sign on each piece to show it had been cleaned. Bryan is my physical therapist. Very friendly. He spent a good deal of time getting to the root of the injury and finding the right ways to strengthen and improve my shoulder. He gave me home exercises to do until I return and advised to not over do it.

Yo... just noticed three years ago - great review. Happy with my progressives. I was, then a little…read more over two years later the lenses had clouded up. I've had glasses for 20 years and lenses have never gotten cloudy. Took them back only to hear the glasses were out of the "2 year warranty with the manufacturer." Not my problem! My relationship was with the Eyes of Rosemont, which sold me the glasses and should have stood behind. Buy no: Glasses were useless and looked weird,. Went to Costco and had a great experience for 1/3 the price.

Everything went well. The office staff, technicians and Dr. Tricia are terrific. Dr. Tricia is…read moreprofessional, smart and listens to you. She does not rush through the exam nor does she rush through discussing it with you. She allows time to listen to concerns. And made suggestions that alleviated those concerns. Roxanne was thoughtful and professional. I'm embarassed to say there are 2 people who helped me and i forget their names. The young women who greets you and the young man who helped me with frames. He was very helpful. I always find that difficult he made it very easy. The young women was very friendly and professional. I had a question or two and she was patient and informative.

I did a 1st treatment sample and had a horrible experience. I did not get a professional. Alan was…read moreextremely touchy and led me around by the small of my back. It made me very uncomfortable. The actual adjustment lasted not even 2 minutes. I didn't even have time to breath before he snapped me in different directions, nor did he explain what he was doing. This was over 6 months ago and my back has never been the same. I wish I had never let him touch it. It is now much more painful and cracks in ways it never did before.

Dr Moore helped me tremendously after a motorcycle wreck that left my spine slightly curved and one…read moreshoulder drastically higher than the other. When I first saw him I couldn't stand up straight and it hurt just to breathe. I saw him multiple times a month and I can't wait to go back now that I am living in Maine again!

Intermittently for three years I've been bothered by excessive ear wax. At times it has…read moresignificantly interfered with my hearing. I researched the issue on the web as I often do and found the website of Fagan Audiology: https://www.faganhearing.com/. I was impressed by the material on the website. This August (2018) I called them and described my problem. I was told the cost for ear wax removal and a hearing test would be $100. According to my research, this was a price within the normal range for these services. I made an appointment for 08/27/18. I arrived early and so had time to read some of the interesting material in the waiting room. Among other things, I learned that there's a connection between hearing loss and dementia; I hadn't known that. When it was time for my appointment, Dr. Derina Boothroyd, examined my ears and confirmed wax blockage in both ears. She tried to take the wax out with a metal curette, but that caused me some discomfort so we went with option #2: flushing the wax out with a water-pik-like device. Kathleen, the friendly front desk person, assisted. It was very quick and painless. Afterwards Dr. Boothroyd had me dry my ears with a princess-telephone-shaped ear blow dryer. That was a quick process too. Next, Dr. Boothroyd had me sit in what looked like an old fashioned bank vault but was, when the door was shut, a sealed room to test hearing. This was a computerized test. I put on a headset so I only would hear the sounds coming from the machine. I held a clicker in my hand and clicked every time I heard a sound, even if it was faint. I was a little nervous, particularly after what I read in the waiting room. At the conclusion of the test, Dr. Boothroyd pronounced my hearing "normal." I was very relieved and happy. The cost was exactly as agreed on: $100. I think the whole visit took about a half hour. This is my kind of medical visit experience: short, successful, and a modest cost. As a general note, I'd like to say: good hearing is so important. When the wax blockage was at its worst, I was concerned about driving safely because the auditory source of feedback was diminished. Also, I love music, so it was such a pleasure to fully hear my CD collection and download collection again. If you have concerns about your hearing, Fagan Audiology might be a good place for you to find out exactly what's going on and what your options are.

I was able to get an appointment quickly and was seen on time. Dr Fagan was kind, thorough, and…read moreused some pretty high tech tools to assess my hearing. I was impressed and relieved to get a good report that will serve as a baseline for future evaluations.

Dr. Jane Glass is paid by workman's comp to discredit the employee injury whether it's legit or…read morenot. Six doctors and neurologists before I saw her had a litany of concerns about me and pointed out long-term issues I would suffer. Even though I saw 6 doctors already, workman's comp requested for me to see Dr. Glass. Dr. Glass attempted to mock me, asked if I had a lawyer and tried to discredit my injuries. Some issues were unbeknownst to me and diagnosed by a neurologist. I was found 100% disabled after seeing her, which was 8 years ago. If she is an upstanding/credible doctor, why was I found to be 100% disabled? All of the specialists, doctors and neurologists I have seen since Dr. Glass have the same concerns as the first 6 doctors. She is the only doctor, if that's what you can call her, out of over a dozen doctors who failed to see the medical concerns. That makes her a fraud. She behaved unprofessionally and in an unethical manner. If workman's comp requests for you to go see her, deny and request an unbiased doctor instead.

Spent many hours here during the past few months! Happy to say I am feeling great! The Doctors,…read morePhysical Therapists, Medical Assistants, and all staff were always friendly and professional! Ashleigh, (amazing physical therapist) was incredibly helpful and extremely knowledgeable regarding my injury as it healed! Dr Upham was always available, really supportive and positive during my visits there. Excellent care! Thankful for awesome orthopedic care in Portland, ME!

UPDATED REVIEW: Carrie Schaefer reached out both via phone and email to apologize and rectify my…read moreoriginal experience. I did do a treatment at the South Portland location with Natalie and it was wonderful. Carrie was super welcoming and Natalie was more than helpful and she explained ever step. I felt super comfortable with her and will be going back for follow-up treatments. In my experience, I liked the South Portland location much better - even though it is further away from me.

I love Rejuvenations! I have been going for almost a year now for my wedding prep - the facials are…read moreamazing. I also now go for Botox and I will never go anywhere else again! Mia, Amanda, and Sadie are the best!