My PCP recently prescribed Mounjaro as a 3-month supply. Instead of verifying what was clearly an…read moreirregular prescription (written as 1 "pen" with three refills), the pharmacy chose to "interpret" it on their own. The result? They filled it as a 1-month supply, but still charged me the full 3-month copay and shipped just one box. When I called to resolve the issue, Kristy R. (Mail Order Pharmacy Rep) flat-out told me it's "not their responsibility" to clarify questionable prescriptions with the provider--that it's entirely on the doctor. That's not just poor service, it's reckless. Pharmacies are supposed to be a safety checkpoint, not a guessing game. It got worse. When I asked her how she'd feel if she were in my position, her response was: "It doesn't matter how I would feel." That level of indifference says everything about the customer experience here. Between the lack of accountability, unwillingness to verify obvious issues, and dismissive attitude toward patients, this experience was beyond frustrating. If this is how they handle something as straightforward as a prescription, it raises serious concerns about their overall service and patient care.

Medicare Advantage plans are scams and could leave you with significant medical bills. Please buy a…read moremedigap plan G policy from any insurance company benefits are the same no matter what insurance company you choose. No networks, no prior authorization good all over the country and any medical provider who accepts Medicare will take care of your medical needs and no need for referrals Hope this helps anyone who becomes eligible for Medicare either through disability or age God bless Richard F Davis Windham maine

I have been with Marty Layne Hearing for almost twenty years and I have been 100% happy, well…read moreserved and grateful for their expertise in testing, fitting, and servicing for my hearing aids. The office staff and audiologists are prompt, generous with their time, and sincerely care about a patient's comfort and hearing improvement. I highly recommend this practice for anyone who needs remedies for hearing loss.

I was surprised to see two one star reviews for this office. I've had great luck there and even…read morechanged providers to purchase my last hearing aids. My last set needed work done on them, and this office was listed as an authorized repair service, which is why I contacted them. Jon repaired them several times at no charge even though I bought them somewhere else. When one of them stopped working permanently he gave me a new hearing test and suggested a different brand. At no time did I feel pressured to buy them. I wish they'd been less expensive, but high end hearing aids cost a lot of money, and it's worth it to me since I couldn't do my job without them. The new ones work much better than the older ones, and I've been back several times for adjustments, cleaning, and new parts. I've been very happy with them. They also provide batteries for the life of the aids, which is a nice perk.

The people here are off the charts fantastic! While traveling from Boston to Portland Maine I…read morediscovered that tge one thing I really can't do without, my hearing aid charger, was left behind. While the kind folks at the hotel in Boston went out of their way to notify me if finding it and returning it to me via FedEx, a holiday weekend prevented a rapid turnaround. So I searched hearing aid vendors in Portland to see if by chance I could purchase a charger. Jack, at HearingLife, is an absolute dear! While he didn't have one for sale, he offered to give me one they had on hand. WOW! And he stayed in touch with me to ensure I reached them before they closed for the holiday. This is what human kindness looks like!

Jack Kimball at Hearing Life went out of his way to solve a problem my visiting mother had with her…read morehearing aids. The word "amazing" came up so many times in the following days. We highly recommend this business to you. Wow!