Best orthodontist!!! Dr. Elliott is an all star ortho…read more Don't hesitate to choose and miss out on the best service! He takes care of each and every flaw to give you your best personal smile! And all the staff are well educated and very nice people, With love and hugs! Ny-Jianah

I am so impressed with the work that was completed while realigning my mouth. I really shouldn't…read morehave waited as long as I did. Thank you so much making me smile and feel good again!!! I am also honored you have taken my son in as well!!!

fantastic doctor with strong ethics, standards, and care. she knows what she is doing. well worth…read moreevery penny!

Such a friendly staff. Very kind and caring. Very responsive. Quick to return calls and will fit…read moreyou in for emergency fixes.

This was my third dentist. i went to two of the so called best pediatric dentists in Bedford NH…read more Mr. Chow was the only one who could handle my son. Today we had a crown and filling done. My son screamed "I am going to die and help me." Mr. Chow and I believe his daughters were amazing in the three visits so far. They like kids and are very good with them. The office is not flashy by any means but I drive 30 minutes just to come here. They also take metlife dental insurance.

Wonderful dentist office. Usually I see Dr. M and she is very gentle and kind to me. The staff are…read morefriendly and attentive as well. Would highly recommend.

Wonderful, attentive, professional folks all around!! It's local, it's top notch, you don't need…read moreto go elsewhere.

My son used to be terrified of the dentist, but he absolutely loves coming here now. The team is…read morewonderful with children, and he always receives excellent care. I genuinely trust their recommendations. They're also so sweet about giving him a small toy afterward, which makes every visit a truly positive experience for him

6 month check up, no wait, both kiddos went in at the same time. Good, calm experience.read more

Mean bully I was treated by Metcalf a number of years ago…read moreand he was so awful to me I have never forgotten. I was not well with a chronic illness making me quite sick and struggling with making the visits. My child was also very ill. I was overwhelmed yet doing my best. After not no-showing but missing several but not all visits (with proper cancellations) over several months, he berated me. He started verbally and furiously ranting at me while I was still laid back in the chair. Being underneath him while having this anger directed at me, I had to ask the assistant to lift me up while he ranted at me non-stop vehemently. I was shaken and felt abused and violated. I never forgot it. He is not a nice man. It was truly horrible.

I was so happy with my deals with Dr Metcalf and Dr Bednarz as well as their staff that I talk my…read morehusband into getting braces. All three experiences were very pleasurable, their care and concern was outstanding. I feel their fees are reasonable and the results, three beautiful smiles! So happy we chose to go here. Highly recommend!

If I could rate this office at a zero I would! I have been fighting with this office for 8 months…read moreto request my money back for services. The services were approved through my medical plan, primary and secondary dental insurance. They have been paid several times and also required me to pay $1,000 out of pocket. this dental office is contracting as in-network with my insurance company but i was originally told they don't send claims on customer behalf (dont let them lie to yoy) I have spent months and 40 plus hours to verify this claim was paid correctly with my insurance (something the office should be doing and not me!) They have given me the run around and the office and office manager don't know how to do their job correctly and telling me they never received payment from anyone (even though I had check numbers from myself, my insurance company and cash out dates). I don't know what kind morons they hire to process their claims but beware they are shady and good luck trying to get your money back from them. There are truly incompetent people running this facility. Go somewhere else you've been warned. it's so sad that customers go here and have to do the job their office should be doing. I will be putting in a complaint with the BBB. please save yourself a huge headache and go somewhere else.

BEWARE- Unprofessional & Unresponsive Billing Department…read more Receptionists Lori & Josalee are great. The former office manager Jenna was amazing. Unfortunately, her replacement is unprofessional & lacks basic customer service skills. Shady billing practices, despite multiple emails & calls related to overpayment -one even answered by the dentist himself, who acknowledged the issue--no action has been taken.

I was a loyal customer to Wellsprings Dental for several years. I would not recommend this dentist…read moreoffice to anyone as they lie about treatment needed, do not properly train their staff (specifically, receptionists and dentist assistants) and have a general lack of caring towards their customers well being. One time, the dentist I saw recommended that I have my wisdom teeth (which caused me no pain) to be removed. I had two wisdom teeth on the left side of my mouth. The Dentist claimed I would get cavities if I did not have them removed. The first specialist they referred me to didn't even check my mouth and were ready to remove my teeth. I decided against this. The second oral surgeon actually took the time and examined my wisdom teeth. Not only did they say this was not necessary, but they recommended against it and it would be considered cosmetic treatment. The dental assistants were a mixed bunch. Some were decent, but there had been several times when cleaning my teeth where they scraped my gums. This was quite painful and the assistant pretended it was due to my lack of flossing. When the dentist came to view my teeth, they said I did an excellent job cleaning them. What finally made me decide to write this review (as I had already been considering leaving them) was the way they treated me. Post-Covid pandemic, they required masks and still do. In the past, they readily had masks available as I sometimes forgot to bring mask. For a recent appointment, I did not have a mask. I saw the receptionists and asked for a surgical mask. Very coldly and rudely without even saying good morning to me, the receptionist, while wearing a surgical mask, claimed they were no longer for customers and instead offered me a KN95. I had arrived early and offered to wait outside. The receptionists refused and insisted I sit in the waiting room wearing a KN95. As I wear glasses, KN95s are extremely uncomfortable. No one told me about the change in policy about being forced to wear KN95s. I refused to wear the mask. When I spoke to the manager, I asked if I could get a surgical mask. Not only did the manager refuse my accommodation, she claimed the other employees were "shaken" by my behavior and claimed I terrified them with my yelling. I did no such thing and asked why the employees would say that as I was confused. The manager then said I would no longer be offered services at Wellspring Dental. Do not go to Wellspring Dental. The office will lie to you about treatment you need, do not train their staff well, and do not care about you as a customer.

Very pleased with everything about this Dentist Office. I am usually very anxious when it comes to…read moredoctor visits. Today, I had a cavity filled and a tooth prepped for a crown in the Bedford location. My original appt was later on in the month, but due to a cancellation, I was seen today. The permanent crown will be put in place before Christmas! Dr. Chan and his staff took every precaution to make sure that my anxiety was eased and that I felt comfortable under their care. They were patient, took frequent breaks and administered extra novocaine when I asked for it. They told me next steps and gave a percentage of work left to be done. At 75%, I could see the light at the end of the tunnel! The scan wand they use take 3D images of your teeth is super cool. The Solea Laser, although intimidating, was painless. Thank you Dr. Chan and team for taking such great care of me!

I went in to discuss treatment after being referred by my dentist. They called and text me numerous…read moretimes for the appt but then had no record of me. I waited 15 min while several employees spoke to each other in Spanish and ignored me. So unprofessional and rude. I am all for a bilingual staff but please be respectful of your english speaking patients who may feel you're talking about them. I walked out and will not be back.

Ive been going to chelians for my braces, and recently got them taken off after around 2-3 years of…read moretreatment. I then got placed into retainers and after that I unfortunantly misplaced my top retainers and went in to make an appointment to get another mold. I am 16 and have to pay for these myself, I talked to someone at the front desk and talked to them about payment and too see if there was anyway to go about this in a way I can gradually pay each month, the front office woman proceeded to say she had talked to a manager and I have to pay upfront. Hearing this I was dissapointed, but after when I asked for the appointment they said they were booked for 10 days and thats how long id wait for a retainer. 10 days is quite a long time, and given we spent thousands for these braces I expected to be able to get in quicker, since last time I was able to just walk in and get a mold of my retainers but this time that was not the case. I am extremely dissapointed, you would think after spending so much money theyd take you in in no time so your teeth don't shift. I brought up the concern to the front desk lady and she shrugged it off and proceeded to say, "Ehh they only move about 1mm" , but after spending so much money you dont want them shifting or changing at all!