There is something to be said about a family owned and operated business that you just cannot get…read morefrom a corporate run business: flexibility, polite manners and reliability. It's their business, their reputation on the line. I was looking for a car service last minute, the night before my flight yesterday, to take me from La Guardia to a friend's home 1 1/2 hrs away in Montgomery. I called CAR24. Mike was super prompt in returning my text at 11:00pm, assured me he had availability and we'd touch base in the morning. True to his word, we booked the car in the morning and he gave me a very competitive rate. Didn't tack on last minute fees. Done, texted confirmation number. Gave me name of my driver, Allison, who touched base 5 min later with her cell number. Super prompt, funny and friendly, riding with Allison was a pleasure. A key thing to note: take your cues from the client. She didn't start chatting until I did. I'm from New Orleans and work in the hospitality industry there, handling conventions with 10,000-30,000 in attendance. I book about 250 private car service for clients a year. There are a few key things that are expected from a private car service that are unbendable: reliability, communication, cleanliness and polite manners in drivers, who understand it's not about them it's about the client. Likewise from a client: tip the driver and tip in cash. If you get good service, show it by tipping more than 20% of the fare. In our industry, there is nothing worse than a rude passenger and a bad tipper. Home run for CAR24. Allison even stopped at CVS so I could run in and grab something. Thank you!!! MaryBeth

They are very reliable. It was great service with a smile. It was a smooth ride in both directions.read more

Phenomenal service! We and a few friends were stranded at Resorts World Catskills after dinner at…read morethere steakhouse. We tried Uber/Lyft but no cars anywhere on the map. We tried other taxi services and they kept saying they were coming and never showed. Busy Bee answered and gave me an exact time the taxi would be there, and showed up exactly on time. The driver was extremely polite and the taxi was very clean. We got home in one piece thanks to Busy Bee If you live in Wurtsboro, or surrounding areas, call Busy Bee first. You will not be disappointed

Disgusting business Horrible service…read more If u need a cab call anyone but them If you do, hope u get the lady in the mini van sweet lady. Otherwise you're running on their time. I requested cab service everyday at 6am but it didn't fit their time so they switched me for 545 because they didn't want to come back up to where I live so obviously I took it because I didn't have any other options I apparently needed them more than they need the costumers. And to top it off I got charged for the lady in the white Jeep because she couldn't wait two minutes on me I can't emphasize this garbage of a business.

TLDR: This is not a professional service. Look elsewhere…read more We had such a bad experience, I don't even know where to begin this story. First, the website to book doesn't work on iPhones, and you should use your computer. We've had two crazy experiences with this company but this last one was a major doozy. Their process is, once the proposed reservation is booked, they accept it and send you confirmations, and even after that, almost everyday you'll get an email confirming your booking. You'd think this was reassuring? We have two people on an account so we both were getting emails and texts confirming the booking. Reassuring. You'd think. The day of our reservation arrives and it's to get to JFK. The time for the car to arrive comes and goes. Reminder: This after actual text conversations back and forth reconfirming the booking as well as all those emails. So we text in that morning and the person says, oh you cancelled 3 weeks ago. I mean, how?! How did we cancel 3 weeks ago when you have been sending daily confirmation reminders as well as having text reconfirmations to confirm the date and time and the booking was made well after June 6th. Again, we have had at least 10 emails and texts confirming conversations since that debacle of our first request for a car back on June 6. Texts and calls back and forth that they are wrong finally got us a driver to the house 2 hours late! Initial flight missed at this point. We had to change flight reservations and make alternate plans for arrival. It was stressful. Beyond stressful. We are still holding out in good faith for them tho. We need to get to get to JFK and really giving them so much benefit of the doubt at this point. 40 mins to arrival promised. An hour later... the driver calls, who is supposed to be a professional driver, and she is somewhere parked who knows where trying to find the house. She's had the address and has CarPlay (as she rolls up finally I see she has her phone, so assumed she's using CarPlay or Google Maps) but parked and waiting at a totally different address. Again, another sign. But we need to get to the airport and are feeling like, beggars can't be choosers, just get us there! However, we really were just questioning this whole experience at this point and how this company is still in business. The driver finally pulls up, and it's obvious she isn't a driver, she's got a sun hat on and not dressed like "car drivers" are typically dressed and put together. I open the trunk and there is a wheelchair back there... I don't even know what to say to this. Except that she is now unable to help with luggage, clearly. And even more so, it has been validated that this is not a professional car service driver and seems to be a friend who has been asked to do a favor for the company. As she's on her phone, I'm assuming, googling a route to JFK, I say to my wife, make sure she doesn't drive off with your luggage when you arrive. The drive to the airport was pretty traumatic too. The driver was not experienced and clearly nervous the whole way, jerking the wheel and braking every time someone passed her. At JFK she didn't know where to pull over and allow for a safe exit and she really did almost drive off with my wife's luggage had my wife not banged on the car for her to stop! She was taking off before my wife even had a chance to get to the trunk. It was insanity. Later that evening, 6:52pm, I kid you not, we both get texts saying, your driver is on the way, with a notice saying, their late policy goes into effect after 15 minutes of waiting. Is this a joke? Then an hour later we get a text saying the trip has ended and they hope we had a pleasant and comfortable ride. Oh, we had a ride...that was insane and we can't recommend this company based on our experience. They need an administrative overhaul. Communication in excess doesn't mean good communication. A website that works on phones. Our driver was NOT a professional driver. They rolled up in their own car and were not dressed professionally, as well as their car not being set up for taking a customer to a busy airport. Not to mention, the driver was unable to provide a basic driver service of placing luggage in the trunk.

I've used Nancy and the Chauffeur Ladies numerous times to drive my son from Newark back to college…read morein Poughkeepsie. Nancy is great to communicate with. Couldn't be easier. And I love that this is a women-owned and operated business!

Mark was an excellent driver and he was very knowledgeable. He picked us up from JFK, and drove us…read moreto our home(OC NY), I would highly recommend, great service.

I was very pleased with my trip to Newark this morning. I had to be picked up at 3 am. My driver…read morewas there on time and even called me to make sure I was awake!! He was ver pleasant to chat with and a very safe driver. Plus, his price was MORE than fair. I was getting quoted for twice his price. And yes, the car was very nice and clean. An Infiniti Q8 I believe. More than satisfied!!! Thank you!!

We bussed into the Catskills for a reunion. When we arrived, we requested the number for a car…read moreservice to the airport for when we returned. We scheduled a car days in advance and verified the scheduled car in between. The time came for pick up and there was no car. We called Rx repeatedly. No one answered and we could not leave a voicemail. Do not use this service unless you want to be stranded.

From the owner: Rx Transportation is a locally owned & operation service providing transportation for Airport,…read moreSport Venues, and Non-Emergency Medical Transportation. We serve insurance, Medicaid, workers comp patients as well as the general public. We accept cash and Insurance as payment. Our services are available 24/7, 365 days a year. If you need transportation to and from the airport, to a party or if you need to pick up at a club, look no further for safe and friendly service. Arrange your service with one easy call! For Regular Taxi and Car Service call 845-796-8505. For Medicaid Transportation: Call NYS Medicaid Transportation Medical Answering Service at 1-866-573-2246 and request Rx Transportation as your provider. Even though we are based out of Sullivan County, NY our services extend much further. Surrounding Counties-New York City- Airports- Sporting Events -Concerts 24 hour service. Fast. Reliable. Car Seats and Boosters Available! Ice-cold air-conditioning in all vehicles! Door to Door Pick up and Drop off! Your prescription for safe and reliable transportation!

We contracted Hudson Valley Airporter to bring us to LaGuardia airport and pick us up from…read moreLaGuardia and bring us home. We were scheduled to be picked up at 10:30 pm on August 6th, how ever our flight got delayed and we were not going to arrive until 1:30 am on the 7th. The driver sent me a text and said he would not be able to pick us up so we were stranded at the airport. We had to take an Uber home which cost $500. Never use this company because if your flight is delayed you will be stranded at the airport. It took me 24 hours to get a hold of them and ask for a credit. The owner is not at all concerned about his customers and is a very bad and inexperienced buisness man.

Prompt, courteous, all-around great. This is my go-to for airport service in the Hudson Valley.read more

I'm not sure if this taxi service is 24 hours but taxis in goshen are difficult to find. Especially…read morewhen you can't take a Uber. Difficult to contact.

Called but only taking people to the airport. What kind off taxis service they providing when they…read moreonly want airport fair. DISGRACE that the way they made me feel like their service is not even worth waiting for.

I called them on Saturday 5/14 to advise them that cab number 14 was being unsafe on Rt 42 near…read moreshop rite. The dispatcher hung up on me and continued to hang up on me and keep the phone off the hook all day. I was trying to keep people safe and save a driver's job but screw that...they stink. RIDE AT YOUR OWN RISK!!!

Would love to give them negative stars right now, but can't. Look, life happens and I get it, but…read moreif I'm calling your business to schedule a ride several hours prior, do you think maybe possibly it's important - for me - to get where I'm going? And is it altogether unfair and unreasonable of me to expect your trashy-ass dispatcher, who has my call-back number, to let me know that no cab will be showing up instead of making me wait until it's too late to call for another cab's services? What a freaking joke. I will walk the 55 minutes in the rain rather than rely on your "services" again.