Completely unreliable and just awful…read more I made reservations well in advance for NYE 2014 to and from the party I was going to, and not only were they so late for the initial pickup that I had to schedule alternate transportation (once again, Uber proved to be far more reliable than a cab), they also completely flaked on picking me up after the party so I had to find another ride home afterwards as well. I was at the specified location 5 minutes before the scheduled pickup time in both cases. For the ride home after the party, I got two missed calls from a restricted number over 15 minutes before the scheduled pickup time. (I was on the dance floor, of course.) So I had to guess that it was the cab company that had called. I called them back and was told the cab was coming around the corner. So I waited... and waited... and waited... and no cab. I tried calling them again and couldn't even reach anyone. Finally I had to flag down some friends to get a ride home with. Really disappointing. I was counting on having a safe ride home since I scheduled it well in advance, but apparently that isn't something they care about or honor. I'll be sure to let the company that referred me know about this issue.

Tried to make a reservation a couple of days before my departure was told they only take…read morereservations 24 hours prior. Called back the afternoon before my 4:30am pickup time. Made the reservation went over it twice with the dispatcher. Called the next morning was told "NO RESERVATION". CALLED UBER GOT A RIDE! I was lucky. One Uber driver for all of SLO at 4am!!

Taffy was so accommodating and sweet. She provided complimentary water for us, which was so…read morethoughtful.

Taffy went above and beyond to make our students' academic excursion a wonderful experience. On an…read moreextremely hot day, Taffy came prepared with water to help keep our students hydrated, showing genuine care for their comfort and well-being. Our students are always excited when they hear Taffy will be their bus driver, and they consistently come back sharing wonderful things about their trip and how kind and friendly Taffy is. Taffy's professionalism, positive attitude, and dedication make a lasting impression on both students and staff. We would absolutely recommend Taffy as a bus driver and look forward to traveling with Taffy again in the future!

There are different phone numbers on the website and it claims 24/7 availability. Completely wrong…read more My husband and I just got off our delayed train around 10 pm and called this company because it said 24/7. The guy said to call yellow cab. Talk about a load of crap. I just downloaded Uber instead and we got to our hotel.

Today around 1:00 PM I was silently praying with others this Lenten Season in front of the Planned…read moreParenthood office at 743 Pismo Street in SLO. Along came a Surf Cab car with no passenger, just the driver. As he drove past he screamed "GET A (coat) HANGAR!" in reference to abortion. That's despicable behavior. I'm going to make it a point to let others know about this. Shame on you, Surf Cab.

This was the nicest cab driver I have ever had. His name is Paul. I called dispatch andsaid I…read morenneeded a car in 10. She said it would be a 20-45 minutes wait. So, I said fine. She had me on hold to find out the more realistic time. Then she said someone will call because they will be there in 15 minutes. So then the drive calls anout 6 minutes later. I was like I'm on my way out. He said oh I'm sorry but I'm not there yet, I'm still at central station. (Dispatch misled me). He asked me for the address then he asked me for the main streets. I told him I'm on a vaca I don't any of the streets and places. So then he asked for my destination address and I gave the name of the place. He honestly told me how I could get there in a cheaper way. He was like I would have to charge you about 70 give or take. I gave him a new destination and he willingly gave me some great advice. Long story short, the cab was clean the driver was polite and comforting. I would recommend this business. And I will use it whenever I come back.

Missed important medical appointment, never showed. I called to confirm night before. Was set for…read more9:02 am. No show, endless wait on dispatch phone.

Uber doesn't support its drivers. Drivers are unable to get issues resolved in a timely manner to…read morebe able to provide service to our customers

TERRIBLE... order through any other service that there is. A complete rip off…read more My wife ordered our dinner from Uber Eats. She specified 6:15 delivery time and pre-paid including a generous tip. We waited until 6:25 and still no delivery, no call, no anything. We called the restaurant that we ordered from and they had no record of our name, or a Uber Eats order for that matter. So basically, they took our money and then said F'off... And I say F'off to Uber Eats. We are calling American Express to reverse the charge and we will never order from these ass-wipes ever again.

The good part started with the first phone call to Kate. I explained that we already had a…read morereservation at a winery for day two of our visit. She asked me to send a list of other wineries we wanted to visit. From that list she worked out a three day schedule that allowed us to visit all of the ones on our list and suggested specific dates and times for us to make the reservations. On the first day Justin showed up five minutes early. He was very nice and professional and as a like long resident of Paso Robles he provided some insight on most of the history of the area and also of the wineries we were visiting. Justin was prompt on all of the other two days also which matches my credo of "If you are not early then you are LATE". The costs were as quoted or a little lower than quoted. If we ever get back to Paso Robles we will definitely use Fetch again.

I'd give more stars if I could! So friendly and dependable. We were dropped off for dinner after he…read moregave us some good food recommendations for our restaurant. We scheduled a pick up but were running late. We text to push back the time. After dropping us back off at Halter Ranch, just outside of Paso (not a short drive), I realized I left my purse at the restaurant. He drove back, got my purse, and returned with it AND did not charge me! He absolutely saved me. Thank you Fetch!!! skip other options and schedule Fetch.

I wish there was a "minus" sign to add to the 1 star! We had an unbelievable experience with this…read morecompany. We reserved a taxi 3 days in advance to meet us at noon for a 2 pm flight from San Luis Obispo. We confirmed it at 9 AM the day of. At noon there was no one. At 12:15 we were worried and called. Put on hold for 15 minutes, finally they either hung up or it timed out. We called back at 12:30 and after a pause were told that there was no one in the area and they wouldn't be able help us. So, we drove to the airport and paid for almost 2 weeks of parking and $195. The woman handling it couldn't care less when we expressed our chagrin. I wouldn't trust this company for a moment.

I would advise against using this cab company. We have used this company for the past 3 years and…read morehad been very satified. Recently the company changed ownership and things have apparently gone down hill. We were on our way to dinner and the driver "forgot it was Farmer's market" and drove us several blocks out of the way running up the meter as if we wouldn't realize this. When we were waiting for a ride home after dinner the driver drove by us two times before finally stopping to pick us up after we had been waiting for 45 minutes on a Thursday night before 10pm. There are 2 other companies in town that we plan on calling in the future.