Went here tonight. As I pulled in my vehicle said it needed to update the software. I clicked…read more'install' as the wash began and had no idea it would take 5 minutes and that I'd be unable to start my vehicle during the install. People began honking at me well after my wash ended. I got out to let them know what was going on and then went back to my vehicle. A female that worked there told me not to get out of my vehicle for 'safety' reasons. I explained to her that I had to because people were honking their horns and I couldn't start my vehicle. She simply repeated what she previously said but more rudely. I didn't say another word to her but sincerely hope she does the same to someone that doesn't have my patience in the near future. Probably won't work out too well for her.

I didn't have high hopes for the brushless so not upset but Truck looks worse since now it's…read morepartially cleaned and mostly still dirty.

Yesterday was my first time coming to this location and I was pretty excited bc it seemed like I…read morewas going to get a really good wash. The individual working spent time spraying the pre soak and the initial scrub; which never happens. I'm thinking it must be bc it was early morning. The individual did not guide me in other than waving me to drive forward. I was nervous bc of this but thought maybe I pulled in like a boss I hear a nice scraping sound and look to see a wide eyed employee w a quick point for me to readjust. At first I thought it was my wheel, bummed but whatever it happens. Nope. Appears I traded some paint. (For some reason wont let me add my picture)

When a local company has customer service as amazing as Bush's Car Wash it deserves to be…read morerecognized. We got a new truck, took it to our local Bush's car wash a week after getting it, and then noticed scratches on several of the doors. The customer service from the manager at our local carwash to the owner was the most professional we've ever experienced! Turned out the scratches couldn't have been from the Carwash due to the direction of them, but the owner still insisted on buffing them out real quick! Bush's Car wash has our business for life! Can't beat honest customer service!

Always great service and friendly. My car always looks its best after a visit to jiffy.read more

Jiffy was my go to car wash for over twenty years before I moved from the area two years ago. So…read morenaturally I brought my car in for The Works while visiting family in Kennewick. Very disappointed in the quality of the service, both inside and out. I debated requesting they do it over but did not due to pressing family commitments. I'm sorry to say that I will not take my car there again.

I quit going to any of the Bush locations over a year ago because multiple times they never seem to…read moreget the bugs off the grill or windshield. Today I was in a hurry and didn't have time to drive to my regular place and I really needed a wash. The girl pre-washing the cars didn't even try to cover the front with the big cleaner or run a brush across it. Instead what happened was she barely squirted half the front. It was like one squirt and she didn't even try to cover the grill or window. She failed to hit the passenger side at all. She also sent me through immediately before the car ahead of me and didn't even have time to hit both sides of the front window or grill with the brush. I already knew my grill and window would be left unclean. At the end of the was the car ahead of me actually had to apply their breaks to avoid hitting the car ahead of them as they were coming out of the dryer. The kid drying cars was didn't leave enough room for the cars coming out. I honestly thought I was going to hit the car ahead of me too. That was crazy never before have I been in that position. I went ahead and inspected my car and sure enough the passenger side headlight was covered in bugs, along with the bumper and grill. I tried to wipe most of them off with the few napkins I had. To be honest I should have just drove back around but I was too mad. The blonde girl with the big fake blue nails did such a lousy job I didn't even want her touching my car again and the kid at the end is an accident waiting to happen. Grrr. I'll be taking my car to get a real wash today or tomorrow. Lesson learned.

After unsuccessful attempts to get my buggy-road-trip car washed yesterday (couldn't get the…read moreself-paying machine to work at a place next to gas station; the manual car wash up the road only washed off the dirt, not the bugs AND left water stains; the other full-service car washes by the mall had long lines), I searched the net for a drive through car wash in town. Found Bush Car Wash website online and saw they open at 7am! This place is very much like car washes I use in Texas and California (minus free vacuums...they have the setup to vacuum, but not sure what they charge... AND minus towels to dry off the car afterwards.) They DO give you a pre-moistened towelette to wipe down your dashboard, which worked well. Glad to see they'll be opening one off Edison (maybe for my next road trip up here). Nice place to wash a car. Service was great, kind people. I will say that they are much more attentive to your car (putting a baggy over the back windshield wiper, folding in the side mirrors...none of which had been done in CA or TX) than other places I've been to (tho one place did tape the back wiper down). The only things I'd change...free vacuums?? And some towels to dry off car afterwards? Otherwise, price was great, results were great. Still a few bugs on front bumper, but much less than before. I'll have to bring the kids next time...they love drive-through car washes, and they'd love the colored lights when the soap is sprayed on.

The property is clean and the lane entry is wide for trucks. The person greeting engages with you…read moreon all washing options. The total time "inside" for the car washing was less than 3 minutes. The exit is roomy and the option to proceed to road, or continue to drying and vacuuming placed strategically to keep traffic flowing. Great place to clean vehicle. This location is hear a freeway exit or entrance.

They don't even let their Employees sit down in 100 degree weather. Hi, I've been a long time…read moreMisters customer even before they got bought out, but after seeing how they treat their staff, I don't think I can support this business any longer. Time after time I see the employees standing around all day in 100 degree weather, they stand for 7 to 8 hours a day and still they aren't offered any seating despite the grueling conditions. I'm surprised they even allow them to drink water, considering how management treats their staff like robots. I just can't support a business that can't even afford to give their workers a stool, or a lawn chair to sit in, and with how they've been raising the costs you'd think they'd be able to! I wish they took care of their employees, it's very unprofessional.

I had some cleaning up hard water stains completed here. They did a fantastic job and the car never…read morelooked better. In fact, I never wanted to drive it again. It was so clean. I will say that it was pretty costly though. Maybe that makes sense but I guess I just wasn't expecting so much for an exterior clean - but it looked great.

This review pertains only to the window tinting services of this company. I am sure the other…read moreservices are great based on other reviews. I was very disappointed with the service I received for window tinting. I initially did not want to write a review as I also am a small business owner and recognize the impact negative reviews may have on local businesses, however, after discovering more damage to my car I felt the need to warn others about the window tinting services. I requested standard window tinting on my brand new 2025 vehicle I purchased 7/3/24. My initial appointment was on 7/26/24 and I dropped my vehicle off at 9:00am. Just before 6:00pm the technician contacted me and asked if I could bring back my vehicle in again another time in order to complete the back window during a second visit as they ran out of tint after trying a few times to place the tint on the back window. I travelled from Spokane for this service, but agreed and went to pick up my vehicle. Upon getting it home I saw there were several spots the tint was applied very poorly, and it was almost a mirrored tint rather than just a dark tint. I immediately texted the technician my concerns, and then stated I would just like to have the tint removed all together. The technician stated the shop could address the concerns on my next appointment which was scheduled for 8/9/24. A few days after my initial appt on 7/26/24 I noticed one of my back port windows had scratches ALL the way around the window that looked like someone was tracing the size of the tint to cut out. On 8/9/24 I again travelled from Spokane and the technician asked about my concerns. I told him I did not feel the tint was done in an acceptable way. He stated that was why they wanted me to come back in to "fix" the feathering or something. I told him that I also noticed there were scratch marks around an entire window and I'd just like the tint removed. The technicians tone immediately changed to more snippy after I brought up the scratches and he said he was sorry I did not like it and they'd take the tint off. No refund was offered at all. They took the tint off, and that all went fine. Now, on the date I am writing this review, 8/15/24, I notice that there are also scratch marks all around my entire back window as well. I am very upset that I have had this brand new vehicle for just barely over a month and now I am left with scratched windows, no tint, and wasted money.

nothing but a rip off, i lost $5 almost a year ago, they promised a refund and i am still waiting…read more thieves

Stopped by to get a wash. The truck in front of me had no prob getting one, but for some reason I…read morecould NOT figure out how to get the machine to work for me. :( Annoyed about wasting time trying to get it to work, and it still not working. Grrr.