The customer service is fantastic! In reading other reviews I find it highly impossible that the…read morestaff was rude. I've had a membership since they opened and have never had an issue. As for their Halloween decorations, I find some highly offensive. Truly this is a place of business, there really isn't a need for these!

On June 4, 2025, I took my truck in to get washed. I had a lot of bugs on the windshield and let…read morethe young man know when I checked in. We have a monthly subscription for $36. I went through the wash and the roller on the right side wasn't even turning and only one roller even touched my hood and windshield. Needless to say, my bugs were still there. I went back around and let them know about the bugs, AGAIN, and also let them know the rollers weren't working. A mechanic was nearby and he heard me tell them. He responded saying that they just fixed that roller and that it would be running when I went through again. It was, but when I went through, it shot black grease down the right side of my car, the side where the roller was being fixed. I got out to dry it and clean my glass and I saw it. I touched it and it was fresh. SO, I got back in line and had the young man walk around and take a look at it. I went through again and nothing changed. The grease was still there. I spoke to the young man again and asked to speak to a manager. A "supervisor" came out and met me at my truck after going through my fourth time (I had just told the young man at the front, 'I promise it will be my last time.' The 'supervisor', who couldn't have been more than 19-20 years old, asked "are other cars getting grease on them?" as if I was making the whole thing up and that the newly worked on rollers didn't cast grease onto my truck. He was implying that if other cars weren't complaining, then I must be wrong. He literally said there is nothing they could do about it shrugging his shoulders. I said my truck was dirtier now then when I went through the wash and he just shrugged. Clearly he was not a supervisor, because he clearly offered ZERO customer service - if he indeed was a supervisor, then Surf Thru doesn't have a prayer of staying in business. I returned through the front again and apologized. I told him 'I know I said I wouldn't return, but my truck is dirtier now than when I first came in. Can I speak to your manager?" Another young man appeared in a couple of minutes claiming to be the manager; he appeared to be 24-25 years of age. He asked if I had told the guy at the beginning of the car wash about it. I told him that I had, but that he told me he couldn't cross to the other side of the car for safety reasons - it was against company policy. So, "the manager" told me he would come over and he offered to pressure wash that side of my car. So I went to the beginning of the car wash and they stopped the line while he pressure washed my car. I waived and thanked him and went through the car wash for the 5th time. Here are the results of 5 CAR WASHES AT SURF THROUGH... I still had bugs on the windshield, and there was still grease all down the side of my truck. I was hot. I took pictures of the truck. All the pictures you see are AFTER 5 CAR WASHES... I went home and washed my own truck in my own driveway. Surf Thru car wash sucked an hour out of my life that afternoon that I won't get back. My daughter took her car through two days later on June sixth. Please see the pictures of how well they did on her car. She still had crud all over the hood and the windshield, which had some writing on it from a recent tow, wasn't even close to bug free or clean... I would really like to speak to someone from the Corporate Office about our membership and about the lack of service received at the Tulare location (Prosperity Ave location).

I saw the ad for this business in the Tulare Directory and I wanted to try them out. I had not…read morewashed my car for two weeks and there was bird droppings on the roof and rear window. The entrance is through J St to the immediate washing area. There were 4-5 workers on the job. Their prices are listed on a large menu. I got the Diamond Express wash for $22. They do accept debit cards. The process was a fast as expected (45 mins). I sat in the lounge area outside, but there is an indoor area with a bathroom. WiFi is available and water too. I enjoy supported small and local businesses. Overall, I am satisfied with the service and will return.

It's a nice place to wash and detail you're car truck or SUV. It's well located in the Tulare area…read moreand prices are great.

Went with LMG on a recommendation from my coworker who has gone to him a few times…read more Just recently got a car and of course wasn't happy with the dealer detail job. LMG was reasonable and did an amazing job. I just asked for an outside detail and he got it done rather quickly and even did the inside for me as well. My car is super clean and I'm super happy. My first time going to get my car detailed outside from a normal car wash and trust me I will be back.

I chose Edgar to detail and ceramic-coat my 4 year old car. It's been almost a month now and I'm in…read morecomplete awe every day at the results. It looks newer than a new car. The paint's surface is completely smooth and slippery and it's made keeping my car clean a pleasure. I highly, highly recommend LMG detailing. Pics are one month after treatment - I still haven't washed the car (rinse with spot-free wand only)

The brushes need to be readjusted. Only the top portion of my windshield gets touched, leaving big…read moreguts on the bottom untouched. Right side window does not get touched. I'm reviewing the Mooney location only. I've brought it up to the attendants attention, but so far no adjustments have been made. Quite disappointing. I got six memberships and if the issue is not addressed promptly I will pull all of them.

This place is crap, they messed up our Honda side mirror (cracked the back). We didn't do anything…read morejust took care of it. A while later...I got a membership one day for my Lexus, employee slapped the sticker on inside my windshield no hesitation or asked if that was ok (thinking they do this often sticker must be safe). I realized after a year I wasn't utilizing the membership so cancelled it and asked if they had anything to safely remove the sticker and they handed me a plastic scraper, I used it and it came off but with my manufacturer tint!! So pissed off, don't recommend them.

$2 for 4 minutes any setting for the power washer! It did not have enough pressure to get all the…read morebugs and stains off of my car, but it got all the dust and dirt off. It took me three rounds--$6 and 12 minutes--to get my car as good as it could get.

Pretty good self car wash if you're looking to do it yourself. Would totally recommend. Great water…read morepressure and brushes.

Amazing quality! Great service. Was greeted professionally and helped pic out the best option for…read moremy truck. Was so impressed by the quality job went home and came back with my wife vehicle. Best "real" car wash in town.

Don't waste your time and money!!! Paid them to hand wash…read moremy vehicle and it's wasn't done,they had it for over 5hrs and didn't even wash it right Plus that lady inside gives horrible customer service

Dustin is an amazing auto detailer. I wouldn't believed it myself. I took Him my Dull Maroon…read morecolored 2000 Subaru Outback, hoping that he could get it to be more decent looking, but not really expecting a lot because the car was so old. When my husband drove me back to pick up the car, I walked right past it-- I said , " where's my car? " ... I didn't even recognize it. I had to do a double take. It looked like a brand new car. . He went above and beyond what I was expecting for sure.-- and That's an understatement. It's really a pleasure to drive the car now. I'll be taking more of my cars in to him , now that I know what he can do.. I also found that his prices were reasonable and return time is prompt too. .. definitely a five star ++++ Plus job. He did the interior cleanup and restoration as well, and it was and it was top notch. thank you

Has great passion talent and attention to great detail, would recommend to everyone. He does…read moreamazing work

Excellent service in excellent results Kevin Went above and beyond to ensure my satisfaction car…read morelooks like it's brand new again.

Ramirez does a really good job with the car wash. I will definitely be bringing my van to him for…read moredetailing. His prices are reasonable. Best of all he will come to to you. Keep up your hard work.