Used harsh chemicals that burned my sod and would not accept liability to replace - Carly, the…read moreowner, was not helpful

The customer service is good. Although management and technicians seem to have a bit of a…read moredisconnect, the results were good. I had the windows and roof cleaned, as well as my pavers resealed. The only glitch was a spot on the pavers that was not removed. But I would still recommend because they went out of their way to make things right and make me happy. Not many businesses provide such good customer service these days! I would recommend using this service!

Darrell amazed us by removing stains from the carpet that we thought required replacing the carpet…read more Several chairs and a couch were rescued as well. Very fair pricing.

Super great price Super great cleaning job on carpet and…read moretile and shower tile Nice family run business

Rug and floor cleaning. On time, Very professional, and did a fantastic job! Will hire again.read more

It was very easy to schedule an appointment with The Rug Man. He answered my call when I called and…read moreafter discussing my needs, I was able to get a quote (we sent pics & room dimensions) and appointment quickly. He was on time and completed the cleaning as scheduled. We had some very old stains that remained after the cleaning, but overall we were pretty happy. Note - we used our personal carpet cleaning machine a few months after The Rug Man cleaned our carpet. Several of the stubborn stains went away (I think it may have been due to the cleaning product he used).

I used Yelp's service to request a quote from several carpet cleaning services and Seth from…read moreChem-Dry was one of the first to respond to my inquiry! Over the phone, I explained that I had two rugs that needed to go a serious, serious deep cleaning -- one rug is about the size of a runner and the other was more of an area rug (8x10). After speaking over the phone and receiving the most competitive offer I had heard to date, we agreed on a time and date for rug pick-up. I emphasized that this just was NOT a rush, as both of these heavily soiled rugs are only used in my classroom - and since it is Summer time - no need for them anytime soon! Since I was receiving such a great deal, I did not want to place any unneeded pressure on them. Later that week, a Chem-Dry representative arrived to my door right on time to retrieve the two rugs. After a few days, I received a text message from Seth that indicated the rugs were finished, and we arranged a mutually convenient time for drop-off. Seth hand-delivered the rugs himself to my home, and boy did they look different! All of the kiddie germs and encrusted dirt were 100% gone! All that remained were the rugs in their near original form - a bright colorful square patterned carpet - and the lingering aroma of a recent deep, deep cleaning. As an afterthought, it would have been nice if I had taken a before and after picture to really show readers how filthy these rugs were! But you'll just have to take my word for it :) Overall, I am very pleased with Chem-Dry's flexibility and willingness to accommodate customer needs and preferences. Based on my single experience, I would attest that this company is run by a gentleman who is determined to beat other estimates and provide you with the best (and most realistic) carpet cleaning service possible.

Terrible service. They came out yesterday and you can't even tell they were here, carpets look the…read moresame. Basically, they charged me $150 to vacuum. No receipt left to state what the charges were ( my son was home, I was at work) They have not yet returned my calls. My little carpet cleaner from Sam's club works better than what they did. I've had my carpets cleaned before, so I know it's perfectly possible to get them done. Edit: So Monday they finally called and asked if they could come back out and fix the problems. The owner came out with the original technician and they did the carpets together. I am much more pleased with the work, the carpets look like they have actually been cleaned.

These guys did an awful job on our floors. We closely followed their post seal instructions, and…read morethe sealant is still flaking off in significant patches. It looks terrible and they are refusing to address our concerns or provide a refund. I suspect their positive reviews are AI generated. Buyer beware.

I was in a jam to get my carpets cleaned ASAP. My rental lease was expiring & everyone was booked…read moreto do the job. But Howard fit me in with no problem. He brought his son Todd with him on Saturday morning and they did a great job ! They were fast and efficient and the carpet looked and smelled great ! Thank you guys for bailing me out ! Definitely a five star job !

Steve was SO amazing! I didn't get any before pictures of my grout but it was dark brown before and…read morenow it's so light tan it's almost white. It looks like when we first moved into this house. We have 8 cats here and I pride myself on cleanliness, so when people visit they don't think 8 cats live here. Steve is going to be part of my regular rotation with carpet and tile cleaning because dang just look at it! The carpet looks new! And he brought that sweat stained mattress back to life. I'm so so so happy with the results! Also, he's super fast to respond to messages here on Yelp. Highly recommend!

Steve did an amazing job! The carpet in my rental apartment was extremely filthy, and I was almost…read moreready to replace it. I decided to try cleaning it first, and I'm so glad I did! Steve brought it back to life, it looks almost brand new! He was reliable, professional, detailed and very thorough. Highly recommend DRYWALK!

I had Chris steam clean my RV after I had a cat urinate all over it (Not my cat ever)…read more Chris did an outstanding job and he was so respectful, did an awesome job and informative Chris is a employee that your company should keep for a long time So please with the results. He also educated me on many things and with such humility and tone of voice to assist me in the future. I will 150% hire this company again . Brilliant job thank You Chris.

Had Bowden's carpet come out today. They quoted me $200 for 4 bedrooms. While their rep was here,…read morewe asked him if he could do my office. The bill turned out to be $275. I called to ask why; I was told that there was an additional $25 charge for a short hallway in the primary bedroom and $50 for a small patch in my office, which was coveted mostly by a large rug. I thought they did a good job, but their price was excessive. Next time I will go back to S S.

Excellent service. I highly recommend this company. Quick…read moreappointment, prompt and took extra care to get any stains out of carpet. Will use again for sure!.