Hired PMI Gulf Horizons to find tenants for my property and help me with a sale of a property…read more Chris' professionalism and knowledge of the surrounding real estate market is outstanding. Always making sure his clients stays inform and Chris is quick to respond to any questions I had or assistance I needed. He went above and beyond to close on the sale of my property. I appreciate the value of service that Chris provides!

locked me in to a lease where i have no a/c or heat tried to charge me 200$ to switch apartment…read more had me move all of my thing to a new apartment to then find out with in 24 hr that ,the new apt had no a/c . was made to do a walk throught of mulitple apartment then was assured they would be preparing the apartment for me. just to get a call that i would be moving in the beginning of the month. they never moved me. Then i went to them to ask why i wasnt moved at the end of the month. I was met with aggravation and blantant gas lighting. And accordingly to them i was over reacting and states that i was aggressive. As a black women it is was so text book. Just to get me off thier back about my apartment .they told me they werent working on the apartment we agreed to. but a completely different apartment. and the apartment was also not complete. At this point i just had to shut up, because the next thing out of my mouth could land me who knows where. Homeless. With this rhetoric it made me uncomfortable and just sad cause i feel like im not allowed to be angry about something that anyone with a fiber of compassion would be upset about.

I have been a customer with Beach Bum for years and have stayed in numerous properties and my…read moreextended family has as well. This particular year, I had a reservation with them, and my 17-year old daughter was hospitalized a few days prior to my check in (UNEXPECTANTLY). I notified them and made them aware of the situation and that her doctors did not authorize her for travel upon her release from the hospital. Stephanie said, well, that's too bad, you should have gotten trip insurance because we cannot refund your payment or push your reservation to another time. SO, if you are considering EVER using this company, know that they will NOT give you a refund of 100%....it will be 50%, doesn't even matter if it is for a DEATH in your family. They just do not care why OR about you. So, do not book with this company unless, a.) you get trip insurance OR b.) you have so much money that you don't care that you lose thousands of dollars. Note: At no point during the booking process was travel insurance mentioned, offered, or recommended--something that could have made a significant difference in how this was handled. Only after I requested a change due to my daughter's hospitalization was insurance brought up, which felt reactionary rather than proactive.

Don't book with them, they will let you book and then call and say, you have to stay longer or…read morechange your days. Total BS.

Zero stars if I could. We had a nightmare experience with Pensacola Beach Properties. After being…read moretold our unit was ready and being offered the opportunity to start our stay an extra day early, they canceled our entire stay two hours before check-in. We were already in town after driving 16 hours with our family. They took no responsibility for the "bad news," blaming their construction company instead of the fact that they gave us false assurances for months. They left us stranded with no backup plan, and we ended up paying out of pocket for a much more expensive last-minute rental. They refused to cover the cost difference. They are unreliable and do not care about their guests. Stay away.

If i could give zero stars to this property i would. We recently stayed at the No Bad Days property…read moremanaged by Pensacola Beach Property management and we were very underwhelmed. Individuals who we think, not entirely sure who were the owners made an unannounced visit going into the house returning some fishing rods. Furthermore, there children came running into the backyard while we were in the pool relaxing, disrupting us. The whole experience was uncomfortable and irritating. I do not recommend, especially when your expecting privacy and you have a whole bunch of strangers bothering you twice i might add.

First of all, Ill start saying that this is not the first time dealing with property managements in…read morethe USA, however Ill have to say that this is by far the worsens property management I have ever had. The poor communication, the delight on the responses and the unprofessionalism are just a few things that came to my mind when I think about Century 21. I would like to be very clear this review is concerning the property management agents nor the realtors (totally different experience with them). My experience with Ms. Michelle Mellet was very disappointed , the lack of communication was huge among other things. In general, if you are looking for a competent property management , go somewhere else , do not hired them to run your house.

Owner Dan Gullahorn unresponsive when we had an issue with one of his agents and one of our deals…read more Lost money out of pocket. Still waiting for a proper response. Emailed him 3 weeks ago. Nothing. Disappointing. I would not recommend this business and its broker/agents

For a couple of years I've rented a home managed by this company without any issues. Over the past…read more2 months they just literally disappeared. I have a few issues that I need to discuss with them and I can't seem to even make contact. . My agent has been out for a health issue which she should be able to do and have coverage. When I call the office I'm told someone will call me. No calls back. 4 other times no one answered the phone so I left a message. Still nothing. I put in a maintenance request 2 weeks ago and the portal states it was received but no one has made a move to take care of the issues. I hate that the owner of the house is paying them to manage this rental because he's getting ripped off. The only thing they are managing is to take my rent payments! I gave them 1 star only because of the decent service I got in the beginning.

Finally able to move on after this bad experience! We rented from Lacey and had heard good things…read more Not our experience at all! After 9 months of being in a roach, mice, critter and mold infested house our lease came to an end June 30. I had contacted Lacey multiple times through our lease. Within the first month the kitchen counter fell on me since it was not properly secured to the cabinets and wall. They sent a random handyman who took over 3 weeks to jimmy it so it would work. At move out we were informed the Owners were responsible for switching all utilities back. They set it up for Aug 1st, a month after we moved out and they expect us to pay the bill! During quarantine mandate they pushed to send to outside unprofessional guys, one for measuring and another for inspection of the property? I explained my son was high risk but they didn't care and sent them any way. They are also charging us for the mold and holding it out of our deposit money. The house was left cleaner than we received it! I would never use them again! Renters beware! With all of this, the phone number is always a full mailbox and no one picks up. Gulf Breeze has much better Landlords..find one other than Legacy!

I cannot more highly recommend Mark and Associates. They consistently provide excellent feedback…read moreand outstanding service. Every experience has been professional, efficient, and genuinely pleasant.

absolutely horrible company. if you want people constantly coming in your apartment have at it!!!…read moreexpect them to invade your privacy several times a year. the inspector is absolutely horrible and rude. The ladies that run the office are nice enough but it's about privacy and the constant invasion that I can't tolerate any longer. luckily they sold our property so hopefully the new owners won't run it like slumlords. In all of my 30 years of renting I have never experienced such an invasion of privacy!!!!!! You have been warned if you choose to go down this road.

Found our condo on VRBO. It looked exactly as it did in the pictures. We stayed the weekend in…read moreStarboard village and loved it. This our first time and it will not be our last. Checking in and out was a breeze. The office is little difficult to find but the people were friendly and helpful.

We are repeat renters, great customer service. Easy check in and management is very attentive to…read moreany requests. Condo is super clean.

I can say for an actual fact this company has been the best property management business I've ever…read morehad to deal with. Having had properties in the past I've had issues with a number of things when it comes to the communication between the renter and homeowner. As a renter in this case, they answered every single call and request to a point where I'm confident that they'll handle all of my properties going forward.

Non responsive, rude, unprofessional, just to name a few. Moved into a filthy rental property,…read moreafter six days they sent someone to clean the bathrooms and kitchen only! They promised that the yard and pool would be taken care of, didn't happen. Renee is very disre, and absolutely rude!

Best place in the whole Pensacola. I really recommend if you are visiting for the first time. It…read moregets incredibly full during Mardi Gras and other major events. There's a large variation of restaurants and stores to visit. I love that they have Senior Frogs, Hooters, Papa's Pizza, Crabs, Flounders, and many more awesome restaurants. I love the Beach and you can visit the inner-coast. Honestly, what I would change is that I would make it longer like South Florida. The best boardwalk I've been to is like Hallandale/Hollywood Beach. I wouldn't do the pop up markets at either side of the Pensacola Board walk though because it's very expensive to participate with very little to no profit.

The area was OK has a few bars and some food. The only negative side was that a smell very bad…read morestrong odor coming from the water.