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    Emerald Isle Resort

    2.9 (18 reviews)

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    dust from a/c vent

    We stayed in Emerald Isle #1207 from 9/7/2024-9/14/2024 and I have to say this will not be a good review. First off the codes to get into the building are a little inconvenient. When we got there, there weren't any carts to carry our stuff up to the condo, but I did see some people using two. Not a huge deal. When we walked in the condo we noticed the dust on the a/c door as we entered. My husband opened the door to find so much dust, so we cleaned it the best we could. See pictures attached. We noticed the floor tiles, the grout was black and should of been white. The floors other than that were sand free which usually does not happen out here at the beach. My husband and I have been spending my birthday week here for many many years and have stayed in many condos and hotels on Pensacola Beach. The couch in the living room was unfit to sit on. It is a couch that folds out into a bed, the cushions would not even stay in place and kept sagging down. So basically there are two chairs to sit in in the living room. Not terrible for two people. The A/C blew so cold which was very nice but I still feel like a ceiling fan in the master would be nice or maybe just a fan of some kind to keep the air moving. The master has a sliding door to the balcony and can get warm in the evenings. The beds were so hard and uncomfortable, like sleeping on a board. The kitchen was well equipped but the oven was so dirty, we would not use it, see pics attached. Parking passes are terrible, you have to call in the middle of your vacation if you change cars like we did which is an inconvenience. The tile in the master shower floor was caving in and broken. I felt like I was gonna fall through it when I showered. I had to clean the floor in the master bathroom when we arrived due to urine on the floor. Gross!! The TVs are very difficult to use. I normally don't turn them on but this time I liked to watch a little tv before bed and had a terrible time trying to get logged in. It was very irritating after a long day in the sun. So to sum it up, we won't rent this condo again unless it gets some love from the owners. It was not worth what we paid for it. The view was very nice but I'm sure there are other condos that are better for the same money.

    Pulling up from shower/ bathtub drain
    Donald L.

    We stayed in condo #507 after years (more than10) of staying at Emerald Isle and had our worst experience ever with Sam Wilson and his overbearing wife. When we went into the condo I told my wife "welcome to grandma and grandpa's cottage" so stale and stuffy! we had issues with the air conditioning and both Sam and his wife showed up with the service man to check on the issue, (they stayed thought the whole service call) Later, The bathtub/ shower in the master would not drain and I pulled a massive chunk of hair out of the drain so I was not standing in water and drain scum. The furniture was completely worn out, and the couch was a "Pleather" piece that was flaking apart and actually left flakes on your clothes when you got up. We informed Sam and his wife of the issues that we had and they were not receptive to our concerns. We stay 3 to 5 times a year at Emerald Isle. I would stay away from this unit until they completely renovate it! Otherwise if you're looking for an 80's throw back this is you

    Pool looking out toward the beach
    Susan K.

    Well the condo in which we stayed was very nice! We specifically rented a condo for Blue Angels so my 87 year old mother could watch the show from the balcony (#1505). It didn't disappoint! The place was clean and welcoming with all the conveniences one would expect and more. A basket of things in case we forgot something sat on a table. It was filled with shampoo, mouthwash, toothbrush, polish remover,... see picture. What WAS disappointing was the parking. And parking is a HUGE deal in Pensacola for Blue Angels. One of the reasons we chose this location was the secure parking area so we would be assured the space that comes with the assigned parking passes. To enter the lot a gate code is required. There were about 10 spaces that had no pass in the car. Because of that, legitimate guests were double parked and jammed in every open area. There was no space to even park illegally in the lot! The security guard said they would be doing anything that night about towing anyone or providing a solution. The property management company had no solution... For a place like this to not have a plan for this type of eventuality to keep guests satisfied is inexcusable. This is the biggest event of the year on the beach so they should know what to expect and how to handle it. Maybe they think we are out of towners who will never be back but our family is from Pensacola and have been coming to Blue Angels for 25 years. We go all out for this event and this condo was not cheap. But the parking is a HUGE deal breaker on Blue Angel weekend.

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    BeachBumBB - Emerald Isle #201 "Emerald Gem"

    BeachBumBB

    2.5(6 reviews)
    0.1 mi

    I have been a customer with Beach Bum for years and have stayed in numerous properties and my…read moreextended family has as well. This particular year, I had a reservation with them, and my 17-year old daughter was hospitalized a few days prior to my check in (UNEXPECTANTLY). I notified them and made them aware of the situation and that her doctors did not authorize her for travel upon her release from the hospital. Stephanie said, well, that's too bad, you should have gotten trip insurance because we cannot refund your payment or push your reservation to another time. SO, if you are considering EVER using this company, know that they will NOT give you a refund of 100%....it will be 50%, doesn't even matter if it is for a DEATH in your family. They just do not care why OR about you. So, do not book with this company unless, a.) you get trip insurance OR b.) you have so much money that you don't care that you lose thousands of dollars. Note: At no point during the booking process was travel insurance mentioned, offered, or recommended--something that could have made a significant difference in how this was handled. Only after I requested a change due to my daughter's hospitalization was insurance brought up, which felt reactionary rather than proactive.

    Don't book with them, they will let you book and then call and say, you have to stay longer or…read morechange your days. Total BS.

    Photos
    BeachBumBB - Beach Club #1906 "Paradise Found"

    Beach Club #1906 "Paradise Found"

    BeachBumBB - Beach Club #1906 "Paradise Found"

    Beach Club #1906 "Paradise Found"

    BeachBumBB - Beach Club #1101 "Heron's Hideaway"

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    Beach Club #1101 "Heron's Hideaway"

    Holiday Isle Resort - Sunset Balcony view

    Holiday Isle Resort

    4.7(14 reviews)
    59.8 mi

    This is a nice condo!!! It is positioned so you can see the sunset and sunrise from your balcony…read more Not the full view of both but enough that you can watch them and be happy with your view. This place has 2 advertised heated pools (the outdoor one was not heated), a sauna, a steam room, whirlpool and workout room. The beach is easily accessed with a walk down a long boardwalk. The beach is viewed easily but can not really be heard from the condo. The set up of the room is spot on! Has everything that you would need. We enjoyed our stay here and would definitely stay here again.

    I've stayed in this building many many times third floor fifth floor seventh floor. This week we…read morehad a corner room which gave you a full view of sunrise and sunset also from the second bedroom you get a full view out the double doors. These are lovely condos compared to everything else. There's never anyone in the hall. The person that said it was crowded. It's so not crowded. Several people actually live here. There's always parking. There is an elevator for handicap and elevator to take you to your room if you don't wanna climb stairs, the boardwalk is very safe and nice. I love the big decks. That's why I always stay here. The balconies are fantastic for drinking coffee playing cards on the table and chairs. There's always a sitting area on a table and chair area And in the corner there's a sitting area around the corner for the price. They are fantastic. The one we just stayed in 70 one had new furniture a person with us needed a recliner. Everything reclined and I love it was brand new. The kitchen is laid out so well I love the Jacuzzi tub that cleans itself after every bath and they're like that in every room Every condo you won't find a better place to say across the street is the pizza place the wonderful wine bar with French wine across the street down the road is the islander and I mean barely down the road. There's a place to pick up steam seafood it's all lovely

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    Holiday Isle Resort
    Holiday Isle Resort - Parking lot view from 5th floor

    Parking lot view from 5th floor

    Holiday Isle Resort - Sunset Beach view

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    Sunset Beach view

    Emerald Isle Resort - resorts - Updated June 2026

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