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    Surplus Freight

    3.0 (2 reviews)

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    14 years ago

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    15 years ago

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    1.8(390 reviews)
    2.5 miForest Hills, Glendale
    $$
    Offers payment plans
    Established in 1991

    Extremely disappointed with this store. My husband and I were ready to buy a sofa for our daughter,…read morebut the price we saw on Facebook was $100 lower than what the store charged. When we brought it up, we were told the price had changed months ago, even though the ad was recent. The supervisor refused to adjust it, and when my husband asked if they didn't care whether we purchased, they said yes -- which felt dismissive. The staff were rude, uncompassionate, and showed no care. The supervisor name which sounds like (sh*t), I don't know how he spells it. My sister had a similar experience at another location. She was told she couldn't afford a bedroom set and that she might be better off financing it. She refused to finance or charge it and paid with cash. This behavior felt discriminatory and unacceptable. We would have bought the sofa anyway, but we refused to deal with this level of service. In contrast, we had a wonderful experience at Raymour & Flanigan in Middle Village with Aggie. She was professional, attentive, and made the purchase process smooth and pleasant.

    I purchase my sectional 2 years ago & let me tell you that this company send you the wrong order…read moreall the time. It's a piece of crap. You see a furniture in the store. Then you purchase & they send you a different sectional from what you order. It happens twice with the same couch, when I complain & return it. The pillow are sew into the back of the couch, & they don't align with the bottom of the seat, which indicates that it shows a hole between the seat & the back. It's no way you can fixed it. I try everything it won't work the stupid material wrinkles at the corner I won't give any stars but I have to give one. Otherwise won't let me post my comment

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    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Mobilia Furniture

    Mobilia Furniture

    2.2(23 reviews)
    3.6 miEast New York
    $$

    Stay away; I repeat Stay away !!!…read more The owners; The Son has zero integrity !!! To keep it short; we bought a beautiful sectional we needed a 90 degree sectional with a small foot and we found it here ... Big Mistake !!! With in two weeks the pillows stitches pulled & opened up !! Took weeks to get picked up with no replacement !! We were told to come in and look at other returned pieces from the same sectional we bought that were also defective. He wanted us to mix and match to make a set !!! Before me & my wife got to the room with the other defective pieces We Both; Me & My Wife Heard the Son The Owner Tell His Salesman That " He Hates Us & We Make Him Sick." So I walked in and said We Make You Sick ?? Because we bought a $ 1500.00 Defective Sectional ?? ( His Face & Jaw Dropped he had no clue we over herd him Ranting !!) , Now we are done & you will give us a full refund now !! Which he did, he wrote us a check for the full price; which we went right to his banking branch to cash the check; when he handed me the check he had no words & offered no apologies !!! This was unbelievable & unacceptable !!! Fyi; this furniture warehouse has been in the neighborhood since I go back as far 1989 and I was told his father was the real man to do business with back in the days by one of his salesmen that actually apologized for his bosses behavior !! I do have pictures to post but have to go back in a few phones to locate them ... Thanks, Greg D & family

    Manager Amanda is DISGUSTING! I called for help moving my couch to my new apartment initially I…read morewasn't told a price the following day I was told $180. The movers caught an attitude when I asked why so much? He then hung up on me and then ignored the rest of my calls. The next day I called to speak with a manager (Amanda) who came on the phone rude and accused me of having an attitude with the mover says she's the owner and "doesn't care". Goes on to say they aren't entitled to move my couch anytime I move, I'm not a family or friend for her to care, it's not her who sold me the couch, and I could report her to whoever. HORRIBLE CUSTOMER SERVICE. FILTHY DISGUSTING MANAGEMENT. 0 STARS. Amanda your dirty.

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    Mobilia Furniture
    Mobilia Furniture
    Mobilia Furniture

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    Raymour & Flanigan Furniture and Mattress Store

    Raymour & Flanigan Furniture and Mattress Store

    3.2(75 reviews)
    4.2 miElmhurst
    $$$

    This place is hit or miss in terms of what you'll find, but it's been in the neighborhood for ages,…read moreso I tried it. Got a new piece for the office, so I had one or two questions. The initial representative I tried to speak with was really rude, but another associate saw that I was about to walk out and took over. She was great and had some good suggestions for me, so the purchase went through seamlessly. The delivery team was great also -- they removed the old piece and installed the new one so it was ready to use right away. It's still important to shop around since that area has several options, but in general the piece I finally found with the associate's help is working out fine. Recommending.

    Purchased on the 5th of October lift reclainer chair. Bright, a salesperson, and Rosa, supervisor,…read morehelped with my purchase. After paying for all additional services, was assured that if not happy, money will be returned back to my cc. Chair was delivered today. The technician assembled and left. Received a call from supervisor Rosa -- the same person who handled my purchase. She refused to take the chair back, claiming it's non-refundable, though I was told otherwise at the time of sale. She only offered an exchange, with zero appreciation or accountability. I still haven't received my invoice. Feel completely scammed and disappointed.

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    Raymour & Flanigan Furniture and Mattress Store
    Raymour & Flanigan Furniture and Mattress Store - The most comfortable couch I've had for the past 6 months.

    The most comfortable couch I've had for the past 6 months.

    Raymour & Flanigan Furniture and Mattress Store

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    Surplus Freight - furniture - Updated May 2026

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