Dr Nguyen was extremely helpful for our complicated problem. After being frustrated with our family…read moredoctor, she took ownership of our issue. She was so friendly, empathetic and knowledgeable! Thank you!!

The receptionist was ok but Dr. Behmann was very rude, impatient and arrogant. He is also very…read morejudgmental, I think he is sexist lookimg down all females. My child got traumatized because he was rough with my child and yelled at me in flont of my child. It's just horrible. Don't waste your time. I don't recommend to anyone here.

I have been going to Dr. Thorpe for a long time. I would never considering seeing another dentist…read more Dr. Thorpe is extremely knowledgeable and very kind and caring. Very good for those who are afraid of the dentist or for small children. She really takes the time to explain all procedures to you in terms you understand and will go through all the options with you to choose the best treatment plan for you. She is constantly updating and perfecting her skill sets and if you go to her you know you are receiving the most up to date and efficient procedures. Her staff are very friendly and welcoming and create a warm and kind atmosphere. I would highly recommend Dr, Thorpe above any other dentist in the area.

My family have been going to Dr. Thorpe for our dental work for many, many years. We love Dr…read more Thorpe's approach to the care and concern that she provides to her patients; she is always patient and understanding especially if the patient suffers from anxiety. We love her, she's the best! Michelle, who is the front desk associate, is always friendly and welcoming. She keeps exemplary records on all of her patients and is very helpful. If she needs to contact Blue Cross or another carrier in order to check on the patient's plan, she never says 'you have to do it'; she gets on the phone and in a flash, she has the information we are looking for. I know Dr. Thorpe has a couple of dental hygienists and chairside assistants; however, I only have experience with Erin. No lie - she is the best dental hygienist in the business. I am a very nervous patient, even during cleaning, and Erin has a way to calm you down. She never causes pain or discomfort and before you know it, you are finished and my teeth are super clean and bright. She's really lovely! I hope she never leaves Dr. Thorpe's practice. Chelsey and Betty, who are chairside assistants, are very sweet and really care about how you are doing. Dr. Thorpe must handpick her staff for their personalities and easy-going manners as well as their expertise. All in all, a very happy place to be if you are in a dental chair. The calming energy is abundant as well as the respect shown to each staff member and the patients. Many, many thanks Dr. Thorpe to you and your wonderful staff!

very friendly staff for such a busy clinic. all ways…read moreaccommodate my needs. the clinic has quite a few doctors on staff and appointments can easily be made online!

There is a pediatrician at this clinic, Dr. Rutkunas, that has terrible bed side manner with…read morechildren who have special needs or who are sensitive. We saw her twice for an ADHD assessment for my son who was 4 and 6 at each session. While I found her testing thorough, I found her mannerisms strange and aggressive. First of all, she closes her eyes when she speaks to you so she doesn't look at you for the 1.5 hours you're in the room with her, which is odd in itself. She was not very thoughtful or kind in her words towards my son, who was being assessed for ADHD. She uses blunt and slightly aggressive language when talking about your child, who is sitting right there listening to everything she is saying. My son left the last visit, at age 6, feeling like he was a bad child, like something was wrong with him and he started crying in the room as she talked about him and this diagnosis. It looked like she got a kick out of upsetting him as she was smirking the whole time he was crying, while using aggressive words to describe his "condition" that personally I would not say in front of a 6 year old. I am writing this review because my son was affected so negatively by this doctor's behavior for MONTHS. He is very smart and articulate, and she left him feeling so depressed and negative about himself for literally months, because of the way she talked about him having ADHD in that session. There was nothing I could say or do to console him or lift his spirits. She beat him down during this visit-mind you this is a 6 year old! and used an ADHD diagnosis to make him feel worthless. I was so shocked that we refused to return for any further testing or send documents to this clinic as my son was traumatized by this visit so badly. 3 years later, we took my son for a private assessment for Autism, which we discovered he is ASD-1. So if you have a sensitive child, who may be on the spectrum, who is very smart but struggling in some areas, DO NOT see this doctor. She will negatively impact your child. She is rude, disrespectful, thoughtless, and should not be working with children. Not to mention her bed side manner is just odd and uncomfortable. She doesn't make you feel good, she will hurt your child's feelings-on purpose! and get a kick out of it. I am making a complaint to the BC Physicians and Surgeons over this as well, I'm that disturbed by this doctor's behavior.

Being accused of lying by reception, Despite their answering…read moremachine also confirming me telling the truth.

Never got talked down to as much as some receptionist with a British accent named Paula. She thinks…read moreshe's superior because she worked there for a long time. But that shouldn't be the reason why you act like you're the boss there.