1. Susan Glenn Caddell, DDS

1. Susan Glenn Caddell, DDS

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Tavares, FL

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Susan Glenn Caddell, DDS

5.0 (4 reviews)
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Services - Susan Glenn Caddell, DDS

Cavity treatment

Dental exams

Tooth filling replacement or repair

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Trevisani Oral Surgery & Dental Implants

Trevisani Oral Surgery & Dental Implants

3.7(3 reviews)
12.9 mi

Have you ever had something that happened to you that was so obviously wrong, so glaringly unjust,…read morethat you just couldn't forget it - a horrible experience "sticking in your craw?" Unfortunately, we all have. By way of redress, I post this review of my dentistry courtesy of Dr. Trevisani. Basics: I needed a molar extraction, and Dr. Trevisani was the only person I could find under my dental discount plan willing to do the job, ostensibly for the cost listed. What luck: an oral surgeon, no less, with an impressive resume - just the extra TLC that I needed as a former bisphosphate (osteoporosis treatment) patient, healthy with no additional teeth or jaw problems! Initial consultation: ODD that Dr. T did not fully examine my mouth, specifically the tooth; plus, the panoramic film taken was not shared with me. Extraction day: Right before the extraction, we were informed by the office assistant that I required an "oroantral communication closing" - they termed it a "nasal closing" - that was not covered as a dental procedure. We needed to sign waiver forms - and pay a hefty fee upfront. ODD. Clearly a pressure tactic, and not discussed beforehand. I had a slight infection due to the fractured molar and not some unrelated sinus problem. I repeatedly asked for the AMA medical code for the procedure: silence. Still, my husband urged me to continue towards resolution since alternative choices were nil. Dr. Trevisani knew that after years of profiling such situations. The procedure -- god-awful, but mercifully short: not more than ten minutes from anesthesia to out the door with a therapeutic tea bag in hand. My stress was acute as twice he used my adjacent teeth as a leveraged fulcrum for his dental instruments: forceps, elevator, or cheek retractor, applying such force that I thought they were going to break. Those adjacent teeth continued to tremor in their sockets for over a week, and recovery was way more difficult than it should have been. This was much, much worse than when I had wisdom teeth removed by a true professional with such finesse that I wasn't aware of their removal until being informed by the surgeon. Follow-up: As Tony Soprano said, "Forget about it!" - and the planned implant. Dr. Trevisani didn't like my legitimate questions. A supposedly skilled oral surgeon, he said simply, "I pull teeth." Well, I thought it was my leg being pulled when we received the bill: almost ten times more than my dental discount plan of which they were participants, and had agreed to upon my consultation visit. They also charged for the more expensive procedures than what I received: a bi-sectioning of the tooth - not true, as he yanked it out completely whole; and an oroantral communication closing involving a fistula which I did not have, and which necessitated more time plus expertise than the actual ten minute session resulting in a couple basic sutures to close the wound. (They even tried to charge me additional on the back end for my first appointment which I had already paid.) Curiously, the need for an oroantral communication closing is determined after an extraction -- not before -- with different tests that require procedures lasting usually a minimum of 1-2 hours, and not the ten minutes or less in my case; plus, these procedures involve a variety of therapies. I didn't receive any of this treatment which would naturally result from an oroantral communication closing with a supposed fistula. ODD how they knew that I would have to have one even before I sat in the chair. Yes, Dr. Trevisani pulls teeth - apparently all gold to him in terms of profit. His practice is devoid of integrity, honesty, commitment, competence and caring. Supposedly, the truth will set you free; but I decided to post this review primarily as a cautionary tale, for most people are novices when it comes to dentistry, generally having only cursory knowledge of what is involved. It was only after this total travesty went down that I became an "armchair researcher" by necessity to uncover what Dr. Trevisani had actually pulled with his questionable actions. It is an indisputable fact that he billed me for costlier procedures that he did not do as evidenced by the wrong ADA procedural codes (although I was informed by his office that he could charge whatever for whatever he wanted). In addition, Dr. Trevisani charged me a fee excessive to the actual service he performed: fees intended to generate undue profit for him rather than being reasonable and fair in the best interests of the individual patient. Dr. Trevisani is solely focused on maximizing profits: the least he does for patients within a strict time frame (like a continual conveyor belt) equals more dollars for him. No doubt, I am not the first victim of Dr. Trevisani's business model of "giving the minimum for the maximum gain." Patient rights, considerations, and basic expectations within the parameters of a fair transaction are not part of his playbook.

Dr. Ronald Trevisani is the doctor you should go to. He is the best of the rest. He is a dentist,…read morean oral surgeon, a pharmacist and a lawyer. And on top of all of that, he is a gentle and caring doctor with a sense of humor. Where else can you get all of that in one person? No where else. He extracted 18 of my teeth at one time and I did not feel any pain. He packed my mouth extremely well. He prescribed pain med, but I did not need to take any. I then had dentures done by another dentist. This was three years ago and I needed to see Dr. Trevisani yesterday for questions I had about possible bone spurs. He told me I did not need any more surgery and everything looked good. He did not charge me for yesterday's visit even though his hygienist did a new full set of X-rays. That is just how he is. He is very caring and willing to help people. Despite all his degrees under his belt, his main concern is the patient's care and good health. Both my husband and I both agree that Dr. Trevisani is the best dentist/oral surgeon we have ever met. We are lucky to have him in The Villages and you will be, too. Dr. Ronald Trevisani The Villages 929 US-441 STE 302 Lady Lake, FL 32159 Phone: 352-751-5100 Fax: 407-886-2117

Smiles by Hazen - Dr. Ryanne Hazen-Gilliland DDS

Smiles by Hazen

3.8(18 reviews)
5.4 mi

I found this practice from the holistic dentist directory. The office is clean and modern and was…read morepacked to the gills with patients but the wait wasn't terribly long. The staff is super friendly. Something did not resonate with me about the prognosis I received and I found another holistic practice for a second opinion. Not only was original Prognosis not fully accurate, the cost would have been 1,000% higher than I ended up paying. I think Hazen can become a great holistic dentist once she's gotten more experience under her belt.

My wife and I went to Dr. Hazen for several years. No complaints about dental care other than…read morefrequent recommendations to try the "latest and greatest new thing" - with an upcharge. My insurance was a "high" plan with United Concordia. My wife and I had periodic maintenance in May and June, 2024 with no issues. In October 2024 I received an email saying I had a past-due bill of approximately $90. Since I had no outstanding bills I printed the email and went to the office to check it out. I was told there had been a "price increase" that wasn't applied to the last two visits. Since it had been so long they would waive the bill since I was a "valued customer" but price increases would apply to future visits. My wife's next visit was that afternoon. Her bill was significantly higher than what had been normal but I had been told to expect that. Three days later I got an Explanation of Benefits from United Concordia. It outlined the treatment for my wife and stated that we had paid the "out of network" price. I had always been "in-network" so I called United Concordia. They said Dr. Hazen had dropped out their network on 1 May 2024. Dr. Hazen's staff didn't tell me that, just that there had been a "price increase." A few days later I got an email bill for another $80 for my wife's visit. I went in and was told they had expected a particular procedure to be paid for by insurance but wasn't. I paid the additional bill and cancelled my November appointment so I could review my dental insurance options during my upcoming open season. When open season arrived I went in to Dr. Hazen's office and asked for which companies they were "in network." They told me United Healthcare. I changed my insurance to United Healthcare and rescheduled my November appointment for January 9, 2025. When I arrived I gave the receptionist my new insurance card and said I wanted to verify I was "in network" before my appointment began. The insurance coordinator came out and spun a story about how they were in network with some United Healthcare plans - but not mine, despite what they told me earlier. That was it. I'm done with Dr. Hazen. Her business practices and customer relations are abysmal. Insurance plans seem to be some classified subject about which they won't give you a straight answer. Time to find a new dentist.

Photos
Smiles by Hazen
Smiles by Hazen - I-CAT 3D Imaging

I-CAT 3D Imaging

Smiles by Hazen - Teeth in a Day Dental Implants

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Teeth in a Day Dental Implants

Susan Glenn Caddell, DDS - oralsurgeons - Updated July 2026

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