So it seems silly to write an update when well, I'm still giving her 5 stars..BUT Dr. Oyakawa is still AWESOME and I highly recommend her as a chiropractor if your back needs some TLC. She is teaching me how to breathe again (oh, is that how you do it?) to help ease the tension that I carry on my shoulders--kind of like Atlas you know? Came back from a treatment recently and cannot wait to go back again. *Bonus, every time I leave the place I sort of have that "come hither, bed head, I was on my back and had my legs pretzeled SHAZAAM!" glow about myself. So be warned, people are going to want to know what you were up to that morning ;-) read more

I read the reviews, called for appointment and have been happy ever since. Corina, the receptionist was patient with my questions and easy going throughout my entire experience with this office. She's the first person you speak to and the first person you see when you entire the practice so it's a relief to meet office staff that are pleasant and helpful. Susan is a delight and easy to talk to. She truly knows her stuff and for those who are skeptical (myself included), you will be pleasantly surprised when you're leaving feeling a lot better than when you arrived. This has been the case for the past two appointments and I'm looking forward to my next appointment. The pinched sensation and extra pressure I felt in my back has reduced drastically. I feel relaxed and refreshed after my appointments. Her professionalism along with her socialable personality has made it all a very easy-going experience from start to finish. read more

What a miracle this doctor is!!! Started going here many years back and she has never failed me. Always so attentive. Always so caring and most of all she is effective. Through car accidents and nerve damage from pregnancy to also adjusting my daughter for sports injuries etc. we couldn't be more satisfied. Highly recommended!! Thank you Susan for all of your hard work! read more

The most unprofessional chiropractor I have come across. She picks and chooses her prices for you as her client as well as I tried to give her constructive feedback about the services and she became confrontational and disrespectful. It started off really good she knows how to do her job but that experience really ended it for me right away. It was very upsetting for me. read more

Susan she is still the best chiropractor in my life since 2012 until now still my chiropractor. I will recommend this place. Thanks again and again to healing my back and neck pain. #recommend read more

I've been seeing Dr. Oyakawa as needed for the past 3 years. It's always quick and easy to make an appointment whenever I need a tune up (or have a fall from my horse!) She is a terrifically skilled chiropractor and an absolutely delightful person. Her practice is far-ranging and she's made great recommendations for exercises and tools I can use to help maintain alignment and comfort outside of her office. She's also one of the few chiropractors I've seen that offers evening appointments which is makes it super easy to work the appts into my schedule. read more

Beware! I was in an automobile accident and found Dr. Oyakawa on Yelp. The first few visits went well. Her skills and office was pretty good. My back and neck were feeling better. Her clinical skills are not my issue. When I had my initial exam, we discussed a treatment plan which included 2 visits a week. I asked how much insurance will cover. She told me don't worry about it, everything would be covered. After a few weeks a asked again about what our of pocket I would have and was told again not to worry. Well I got a bill for over $4,000 a month later. When I inquired she told me that my insurance didn't cover certain procedures. I asked to see the breakdown of the bills and for weeks they wouldn't show me. They said that since I was in an accident I would likely get a settlement and I could pay from that. I told them I didn't receive anything since the other person was uninsured. They threatened me with collections. I asked for the breakdown of the bill which they would not give me for weeks. I called my insurance company and after they spoke with her office they faxed me a breakdown. It included lots of procedures that were never done. My insurance company is investigating her now. I had to take a personal loan so that my Credit isn't affected but this has led to personal hardship. Please make sure to check out your bill and don't fall for the "your insurance will cover it" claims her office makes. read more

I found Susan to be the best chiro i've visited in the city - she would execute a light massage before the actual manipulations (and by light i do mean light, but it's miles better than nothing) and the whole experience would last for a while - 30-60 mins. She's also got a nice demeanour, but I suppose when you're in pain you don't really care about that, as long as you get results - and I did with Susan, so thankyou! Combined with a downward sliding price scale the more often i visited, and i found her to be a v.good chiro. So visit her. Oh! And unlike, say, every other chiro i've visited here, she didn't try to sell multiple visits, postural riff raff and snake oil to me. Which is bloody refreshing, actually. 4 stars for being the best chiro here, not 5 because, well, the osteo/chiro care i get back in oz is distressingly miles ahead of what I've seen in the us - but susan comes close enough! read more

I had terrible sciatica, couldn't sit, stand, or lie down. Pain 24/7. The HMO Doctors wanted to do back surgery because of a compressed disc. My UPS driver friend recommended Dr. Susan. Within 3 visits the pain was 95% gone. I now go and see her once a month, as my height (6'6") causes me numerous problems with back and neck (the world is too short for me). She has improved my quality of life tremendously. She is the best, everything you could want in a healer. Highly recommended. read more

Someone hit me in my car on the freeway, and I couldn't turn my neck! Susan Oyakawa made excellent adjustments everytime. AWESOME Chiro! I was as good as new after seeing her! All better. :) BONUS: she includes a little bit of deep tissue! I improved significantly after the car accident and am truly thankful to her talent and work! THANK YOU so incredibly much, Dr. Susan!!! read more

Susan is an amazing chiropractor. In my experience it's really difficult to find someone that knows what they're doing and works and actually feeling your body and in this case your bones. She has been nothing short of amazing and really makes her office feel like home and the family place to be which is really rare and unique. I highly recommend her to anyone in San Francisco needing chiropractic help. read more

Oh yes, thank you Susan. She has improved the quality of my life such, that a star system can hardly express it. Dr. Oyakawa really cares about her patients. She views her patients as partners in wellbeing. I didn't believe in the profession until I went to her. Proof is in the pudding. My body feels more balance, aligned, I sleep better, and my back feels better than it has in years. Thank you again. read more

Susan rules! She is one of the BEST chiropractors I've ever been to. She's very patient, explains everything she's doing (even when I ask a million questions) and (most importantly) makes my back feel really great. I came to her kind of a mess after a running injury (plus a million house in front of a computer) and her work helped very quickly. Now I see her every so often, and there is never pressure to go more often than I need/want to. Very skilled and fun to talk to - highly recommended! read more

Okay, so I can't actually go to Susan because of my insurance plan- but my girlfriend loves her. I know Susan from going to her office and picking up or waiting for my girlfriend, and she is an awesome individual. I called her when we got this new insurance at work, and even though she is not in my "network" for Blue Cross, she was really helpful in suggesting other doctors she knows, as well as offering me advice any time I wanted to call with questions or concerns about chiropractic in general. She said she "wants me to be well taken care of." Based on my girlfriend's experience and my conversations with Susan, I definitely recommend her if your insurance complies! read more

I have been to different chiropractors, but never one as kind, thoughtful, competent and effective as Dr. Susan Oyakawa. Over the course of the last 6 years she has seen me thru a number of traumatic injuries and the usual ongoing issues that we all deal with. I have found her to be so holistic in her approach, using soft tissue work, heat, electro stim and, of course, adjustments to deal with my injuries that the results I have gotten have been exceptional. Chiropractic isn't magic, but Susan's hands are! And the best news is she has a new online scheduling app that makes it dead easy to get an appointment. You log in and can see her schedule and openings for yourself and pick the time slot that suits you best. I hate making appointments and this makes it painless to schedule with her. I love it. read more

Adding my voice to the chorus of positive comments about Dr. Susan Oyakawa. She is highly skilled at technical level. What makes her special is her holistic approach and great communication skills. A master with the most human of touches. read more

I came to Susan after a car accident in December. I had never been in a car accident, had never been to a chiropractor before, and was in A LOT pain. I never knew my body could feel so terrible. Needless to say, I was extremely nervous about my next steps for care. After going to urgent care and not receiving any proper care other than them throwing prescriptions for pain killers at me as a fix all, I decided to go the alternate route. Myself and the 2 other people I had been with in the accident with all went to Susan at the recommendation of a friend. We all came with a million questions and concerns, and she handled us with care and compassion. As soon as I had stepped into her office, I immediately felt taken care of and comfortable. Not being able to do everyday activities that I could usually perform with ease was a huge source of anxiety and stress. I thought the pain would never leave. After a few months with Susan, I am happy to say that my pain is nearly gone! Susan is amazing at what she does, respectful, and caring, and I couldn't ask for anything more from a care provider! read more

Dr. Oyakawa is the best chiropractor I know. After the first session I instantly felt better, like-new, and the knot in my right shoulder blade is gone. I was honestly impressed. Dr. Oyakawa is also very, very pleasant -- patient, humble, kind and overall a joy to be around. Her presence and/or energy is great, like larger than life. I'm super thankful how she attentively listens to my needs, concerns, and genuinely cares about me and helping heal my injuries. This amazing human being is extremely intelligent and professional. Definitely coming back as often as I can. Highly recommend her service! Thank you Dr. Oyakawa! read more

Dr. Oyakawa knows her stuff! She has studied many modalities of her profession and is incredibly knowledgeable. But my favorite things about her are: 1) she has excellent "beside manner"; 2) she gives practical advice and suggestions for exercises that will help avoid re-injury of the affected area(s); 3) She doesn't push more sessions on you. She really gives her expert opinion, but lets you make the final decision. I would recommend listening to her, because she has always proven to be well-informed, honest, and caring. read more

I had a "something's not right" feeling on my lower back. A friend suggested I should go to a chiropractor. So, as I always do, first looked on Yelp. Dr. Oyakawa's office was a few blocks from my home, and with over 20 5-star ratings, thought it would be good (that's how I found my dentist and PCP too, through Yelp!). Wasn't disappointed. She was great, and already feel better, going back on Monday. Don't even care it's not covered by my insurance. Snap, crackle pop - relief. read more

I love Dr Susan. I really appreciate that she's a people person and really sees her patients as people. (Plus she's really good). I'm writing this review to mention that Dr. Susan recently lost her receptionist. So if you call the office, you'll probably get a voicemail greeting instead of someone picking up the phone because she's with working with a patient. So don't fret if you don't get a call back immediately! read more

My upper back beck pain was unbearable until I started coming to see Susan over the last few months. Her treatment has greatly improved my quality of life after a motorcycle accident had caused a herniated disk and upper back pain. read more

Susan is pure magic. I went in for my initial consultation (first time seeing a chiropractor) and it was one of the most affirming experiences I've ever had. Over the last couple years, I've noticed I have tons of tension in my shoulders and upper back; after doing a lot of thinking, I theorized that it must be from playing sports year round since I was 5 years old. I brought this up to Susan and she confirmed my thoughts. She said my body has been trained to be in fight or flight mode and I gotta be very deliberate about telling my shoulders/body to relax. This was a revelation for me. After a great chat (she is so warm, open and receptive), she did a treatment to align my back/neck and walked me through each step as she went. It felt great, and for weeks after the appointment, my back hardly cracked when I stretched because everything was in the right place :) Anyways, if you're looking for a kind, perceptive and holistic chiropractor, definitely go to Susan! Also, you would be supporting a local and female owned/run business! Thank you Susan for everything, cannot wait for our next appointment! read more

Dr. Susan Oyakawa has been seeing me for several years and she always has provided caring and effective treatments to provide maintainance for my arthritis. The amount of time that Dr. Susan devotes to you is a world of difference away from those chiropractors who do the adjustment and then you are done, good-bye. A treatment from Dr. Oyakawa is very physical and incorporates massage and electro-stim to relax the muscles prepatory to the adjustment. Having just come from her I feel like I have been relieved of a burden, and am able to inhabit my body again. And just in case you think chiropractic is just for your back, I went to see Dr. Oyakawa during a bout of bronchitis. I had been coughing so much that my whole body hurt, and it hurt to breath. Under her hands I was purged of all the tension and aches, and when she was done I was able to breathe easily again. Did I mention how fun Dr. Susan is? She talks to you, we laugh, it's always good to see her. I cherish healers like Dr. Oyakawa, and recommend her without reservation. read more

She's great, and if you have an intractable back issue, she'll resolve it and not pressure you for weekly appointments for the remainder of your life. Very attentive, very charming, very effective. Best chiro I ever visited. Ever. After time away from her practice when I couldn't get an appt, I called in agony today and boom, she fit me right in. She'll fix what ails ya, for sure. read more

Is hard to describe such a nice person on a few words. Excellent service, very professional, clean office,great actitud, good location and she is super nice person always willing to help and understand the patient needs. We love you Susan. Thank you so much :) read more

She's my to-go chiropractor for several years now, she's very good at massage, very easy to book. I strongly recommend Susan to anyone!

This is a bit overdue, but I just have to say that Dr Oyakawa is absolutely wonderful. Her healing hands always work their magic and ease the pain I'm in. I look forward to each session and our conversations. She also plays the best jams at her office! Just awesome:) read more

The best ! I wish there more people out in the world like Susan. She is professional, and has true people skills. Clean and comfortable office that makes you feel relaxed. I recommend that if you have never been to a chiropractor before let her be your first. She is a good listener and she makes me laugh. When my shoulders and neck are tight Susan will heat and work the area to relax the muscle for maximum effect . And when your contact lens falls out when your head is face down on the table (as has happened to me), the office has a nice bathroom to put them back in -I wear my glasses when I see her now : ) read more

Dr. Oyakawa is INCREDIBLE! I have been to a few chiropractors and Dr. Oyakawa stands head and shoulders above them. I honestly didn't know this level of care existed. My other chiropractors were very transactional -in and out- and because they provided relief I was satisfied. However, when I began treatment with Dr. Oyakawa, I felt a deep level of empathy, and she takes the time to explain what is going on with your body, what she is doing and provides a holistic approach to care. I can not recommend her enough! read more

In much relief since my fall, which threw something spectacular in my lower back... come to discover this may all be related to my breaking my foot over three years ago. Dr. Oyakawa is funny and I felt extremely comfortable. Going back in two days... read more

Great experience with Susan. Chiro alone didn't "fix" my condition, but it certainly helped my recovery. My horrible shoulder pain is now gone. Extremely short summary: Susan did a great job listening to me and helping me understand my injury (pinched nerve in my shoulder). I had a few adjustments that helped somewhat, but the pain was still there. Then I had an epiphany that I should just ignore the pain, start using the arm normally again, and do more yoga. Three or four days later, the pain subsided. Several months later, still no pain, sans chiro or any other treatment. I do think Susan was an integral part of my recovery though. She did a great job of listening, diagnosing, and helping me understand my injury, which was invaluable, and the adjustments did help. She's also very personable, experienced, and genuinely seems to care. 5 stars. read more

Dr. Susan is AWESOME. I was having some major problems with my back, neck, and even my hips. Within two visits I was experiencing almost no pain at all. I'd been going in monthly since January, but now I'm stretching it out to once every 6 weeks. Dr, Susan is friendly, caring, extremely knowledgeable, and she's great at what she does. If you're thinking about chiropractic, GO SEE DR. SUSAN. read more