I absolutely love Dr. Ross and her entire staff. I travel over a hour 1 way to take my Rocky there…read morefor his appointments. Her staff is very friendly and helpful. Dr. Ross takes the times to address all my concerns about my Rocky and explains things in a way that I understand. I would highly recommend to anyone but especially to anyone that's an English Bulldog owner

Dr Ross is a fantastic vet! She saved my cat's life when she swallowed al ong piece of string. It…read morewrapped around the bottom of her tongue and was all the way through her system to the other end. She had to go in and make a number of incisions so as not to tear the intestines as she removed the string. and she answered my calls on Thanksgiving day when I had concerns about my cat's status that day after she came home. Dr Ross was so patient and kind. My cat was 12 years old, and went on live several more years because of her efforts. We have taken all of our animals to her since the early 2000's. We couldn't ask for a better vet! And the staff has also been very caring and supportive.

I found this place after researching for an hour or so and they had the best overall reviews yet…read morethe bad reviews made me nervous. However, they were able to immediately take care of my cat for what she needed and it was pretty quick surprisingly. They were very polite and nice to us, the bill was $100 less than I was suspecting so I can say cheaper than a previous vet, and they called the next day to check up on her. All in all, I'd definitely bring her here again as well as my other one

I can't speak highly enough about the staff, and all 5 of our dogs have done great! Even our two…read moreSenior pups that struggle with aggression, I've never had an issue with them there. It speaks volumes that they are so comfortable.

You really don't know how much a qualified and well trained staff really cares about your furry…read morefamily members until all the dust settles after an emergency. I suggest visiting them for good measure, say hello and see how friendly an exceptionally inviting floorplan works. Make it a point too stop by and pick up a magnet for your fridge; for it will be proud!

Had my Boxers ears cropped here. Everyone is extremely nice and they were very accommodating and…read morewe discussed how I wanted it to turn out and listened to all my concerns. They're around a hour away but was happy about choosing Dogwood to to the surgery.

Worst experience! All vets have left! Dr. Cerjan, Dr. Crane, Dr. Duffy.. see a pattern?…read moreSubstitute vet named Dr. Johnson is just awful! NO CLIENTS IN WAITING AREA FIRST CLUE! I lost my 2 remaining dogs over past year, when they actually had true veterinarians. Just rescued my new "child". OMG, ears needed cleaning!!! Paid $100 4 that! Tried to push meds on me, that I knew were not needed. Two of my adult children are practicing vets in Calif. I have 35yrs of rescue. Dr. Johnson had less medical knowledge than my dog! In their $25 first visit promo, supposed to do a "basic exam" ( u know like listen 2heart with a stethoscope and general visual. She did nothing except take ginger in back and supposedly clean ears). Have no idea if even did that! (On positive note,Her vet tech was nice .!) To add insult to injury, the obese woman at front desk(not Debra,) looked up my record. Last time I was there was to euthaniZe my weewilson....actually 2pick up his ashes. I paid every cent Owed!!!! She was trying to see if there was anyway to find additional charges 2tack on. There were none! I was so angry, I said" don't even think Abt it .. " This place is a true disgrace!". Don't know who current owner is, but this is just so substandard. Really miss Dr. Cerjan who was experienced, honest and kind. Dr. Craine also qualified. If he is still owner, he needs to either get veterinarians with higher standards or close it down! Just grateful, I didn't have a true medical event . Get a real veterinarian or shut ur doors! Our animals deserve better

Wow! My elderly dog , Sir Achilles had his first visit today! It was a refreshing experience!!…read moreThank you

I cannot put into words the horror I went through after trusting BluePearl with my dog, Misty. She…read morehad ear hematoma surgery and not long after, she suffered a seizure. She collapsed on the hardwood floor, thrashing and snapping her head from side to side for what felt like an eternity -- nearly 5 minutes. I have never in my life seen Misty like this. She looked like she couldn't even breathe on her own. I truly thought I was about to watch my dog die right in front of me. What makes this even worse is that I was never warned this could happen. The staff rushed her discharge, handed her back to me without any real education or concern, and sent us home as if nothing serious could occur. There was no sympathy, no urgency, no sense of responsibility for my dog's safety. Misty weighs 52 pounds -- in the middle of this seizure I could barely even lift her. I had to drag her limp, thrashing body just to get her onto her bed so she would stop slamming her head on the hardwood floor. No owner should ever have to go through that alone. I even have video proof of this nightmare that I will attach with my review. As her owner, what was I supposed to do in that moment? I trusted these people to keep her safe, to care for her, and instead I was left completely unprepared and traumatized. The lack of compassion and communication at this hospital is inexcusable. I will never bring Misty back here again. Pet owners deserve a hospital that takes the time to properly monitor, educate, and support us through situations like this -- not one that treats our beloved pets like just another number.

I was so impressed with this group of folks. The facility was clean with coffee and comfortable…read morechairs (ok... semi-comfortable:-)). The receptionist was super friendly and I cannot say enough about the tech staff and Dr. Harwell. She spent a lot of time with us, answering lots of questions, and you could tell she really cares about the animals in her charge. I wish she practiced as a general veterinarian as I would sign up first thing. We had almost no wait and were in and out in an acceptable amount of time.

Dr. Ricky and his staff are perfect, they go above, and beyond anything I could have expected. My…read moredog has allergies, and before recommending anything they help me ensure that nothing can harm him. He even allows me to order things online that I can get him to check as to ensure my dog is safe. He is an excellent vet and I will continue to use his office, now, and in the future. Thank you so much for helping me to keep my baby safe, and healthy. Michael Hollis, and Oscar AKA MOOSE

I get my two dogs and cat groomed here and they are amazing. Violet and Rose always do such a great…read morejob especially with my bernese mountain dog who always has so much fur and undercoat. I followed Violet from her old location and have been taking my pets to her for years. She is very detail oriented and if she ever sees anything of concern she'll bring it up to me which I really appreciate. She always has the pets wellbeing foremost in her mind and often discusses with me what grooming is right for them rather than just trying to add unnecessary services. They are also very patient with my cat who has definitely scratched them multiple times but they still give their best effort. The office staff are also very nice!

My babies have been coming here for a few years. My Chico before he passed, and then my Genesis the…read moreday I got her. Though Chico passed a few hours after his final appointment, the staff was so very caring and nurturing. Then Genesis is such a scary girl but she quickly warmed up to the staff. I highly recommend and will continue taking my babies here!

10/24/2025: They did dental one year ago in two of my cats for $900. I am now paying $3000 in…read moresubsequent care for both cats due to Dr. Pope not removing rotting and puss filled teeth. Both of my cats have been very sick, after each dental with Dr. Pope, their breath still smelled rancid and that should have been my first clue. If you take your pets to this clinic to save money, don't. It will cost you thousands of dollars later in proper vet care. I have reported this practice and Dr. Pope to the DVM association and hope he loses his right to care for any more animals. My pets are like family and apparently, they do not value my family. It took 15 minutes, as told to me by a Value Vet employee, to do the dental cleanings for $450 per pet. If you want to save money , find a better veterinarian. This practice lacks the care and compassion required to properly care for anyone's animal. Also I would like to add, Jackson had 7 teeth and 5 roots pulled. Miley is having 5 teeth pulled. This kind of dental decay, puss, dental disease and rotting teeth does not happen over the course of a year. Jackson's front jaw bone is loose due to the dental decay so tell me again how you did your jobs a year ago? We have all of the dental records transferred from your practice to my new, competent Veterinarian practice and she even stated that this kind of puss, decay and dental disease was in existence a year ago and Dr. Pope was just too lazy to pull the teeth since it is more complex to pull a cat's teeth. It requires time and patience, neither of which can be performed in 15 minutes. If you stand behind Dr. Terald Lee Pope, then you care just about as much about the well-being of animals as Dr. Pope does. These are our babies, we expect the best care to the best of your ability. He took an oath to do no harm or not leave them in a state of harm that would put them in so much pain later that they cannot even eat their own food. I am certainly not the first nor will be the last that complains about this Veterinarian. The fact that you refuse to reimburse me shows, once again, you do not care about the well-being of my animals or my financial concerns. I spent $900 for both cats at your practice, $1400 on Jackson at the new Vet and I am spending another $1674 on Miley next month when they can fit her in. Poor baby is in so much pain that I took money out of my 401K to care for her. Tell me how this is not Dr. Terald Lee Pope's fault and Value Vet for employing his services?

Ii have been using this practice for ten plus years. Loved the vet, the staff, the facilities…read morebut---Last year I took Sugar for her annual exam. I didn't have a stool specimine with me . The charge on my statement said the stool exam was included with the physical exam. I am bad---- showed up with the specimine a few weeks later. I was told there would be a $40 charge after 28 days. OK--so angry I just left. They have the right, but nowhere on the paper work was I informed of that. Corporate policy no doubt. Will now find an independent vet. Really sorry.

On December 7th 2022 I took my newly adopted cat who we rescued from the streets to Sugarloaf…read moreanimal hospital. She was a young cat and had gone into some sort of stroke or had some other terminal condition. She was a beautiful cat but torty and in the short few months she was with us had found her way into our hearts and sadly she passed but not before the staff at Sugarloaf animal hospital did all they could to revive her. I was moved by their care their urgency and compassion in trying to help our newly adopted cat which we named Brownie. They could not have been more professional and they could not have been more caring. I am usually a stoic individual but not that day. They did as much to care for me as they did in trying to revive Brownie. They wrapped her with care and I was able to bring her home with dignity. Everyone and I mean everyone on the staff poured their efforts and empathy into the urgent care of brownie and I will never forget it.