I recently came here for a Microdermabrasion facial with LED Light therapy. The space place isn't hard to find. It's across Trader Joe's on California street. The space is bright, more like a lab feel than a spa. This was my first time here and my first Microdermabrasion. Megan did my facial and she did a wonderful job. She was prompt, thorough and informative. Her professionalism and service level were superb. We started off with a consultation to discuss the process and my specific needs. From there she mixed up a custom serum and massaged it over my face and neck. She then used a diamond Microdermabrasion pen. We finished up with a 10 minute LED light treatment. You have 3 different light options (red, blue and green). read more

I stumbled upon Sutro Lab accidentally while browsing Gilt. They had an amazing deal for a Microdermabrasion facial & LED mask treatment I just couldn't pass up. Upon arrival, my fabulous esthetician Kristin, customized my facial according to my skin's needs. Not only was she enjoyable to chat with, but also extremely knowledgeable about product ingredients and skin-types. I left relaxed with my skin hydrated, smooth and glowing! I was so relaxed I forgot my complimentary and customized skin serum (which the owner personally curated!), so the wonderful owner was kind enough to send it to me via snailmail. Very thoughtful, detail oriented, and excellent customer service! I will definitely be back in the future to see Kristin for another facial!! read more

Sutro Lab - Home Care Kit Customized For My Skin! - Skin Care Near Me - San Francisco, California

Got my lashes done here and I've got to say that I'm in love. Really, I get up in the morning, see myself and think 'I really did wake up like this'. Natacha does an amazing job. I'm not one who wears a lot of makeup, so the fact that I get complimented nonstop (which is great) but am also told they look natural takes away all the self conscious feelings I was having. Great service, I highly recommend! read more

Sutro Lab - Please ignore my hungover skin and ungroomed brows. But before and after of my lash extensions - Skin Care Near Me - San Francisco, California

Ok so let me start by saying I have pretty good skin. I never break out, it's relatively plump and bright, like, I'm blessed. Now last week, for some unknown reason my ENTIRE face broke out horribly. I have white heads everywhere and it was incredibly red. I was mortified and had no idea what was happening. Luckily there was a gilt city for Sutro so I bought it and was able to get an appointment for the very next day. First of all, the location is pretty low frills. It's just one room so if you're a "spa" person you may be turned off. However my technician was SO SWEET! She immediately greeted me and asked me about my concerns. Once she saw my skin she said she knew exactly what to do and went to work. The facial itself was lovely and relaxing. She didn't talk too much but kept me informed as to what was going on. At the end she sold me some serum to take home and told me to wait a a day or so for it to clear up. I may see another purge then my skin would be fine. OMG SHE WAS SO RIGHT! Two days later and my skin is back to normal. No bumps, no redness, no white heads!! Sutro knows their stuff!! read more

Natacha did a great job with my first fake eyelashes! She asked what kind of music I wanted played, which was a nice added touch. In addition, she was in on her day off to do this for both me and my sister. We were both so pleased with the outcome. Thank you Sutro Lab! read more

Sutro Lab - Before and after! - Skin Care Near Me - San Francisco, California

I really wanted to write a review for this place because of the impeccable service I received and I think that it needs more reviews for others to give it a go. There are a couple of things that you should know though because there are some things you wouldn't know just by looking at the website. Appointment: I had no problems making an appointment through the phone. They confirmed my contact details and I received an email and text message promptly. I also got a reminder text a couple of hours before the appointment. Thumbs up for that. Location: Blink and you might miss it because it's nestled between some drab looking businesses and you wouldn't expect it to be there. It looks like the one clean/bright business on the block. Space: Okay so the space is really small! I actually thought it would be much bigger but it was reception/display/facial area all in one. Doesn't matter though, for privacy they lock the door and pull down the blinds and it's really really clean! Service: I got my eyelashes done and here's where I had a bit of an issue. I think the lashes were actually a lot thinner than I'm used to so even though I got 100 lashes per eye it wasn't as dramatic as I had hoped. They have a 200/eye option which I might try out next time. Natasha was warm, precise and did a good job but I'm not sure that the lashes were suited for me. If you have naturally lush lashes you should definitely give it a go, my puny straight Asian lashes need a bit more oomph. read more

So-so experience. This feels like a more gimmicky version of the proper facial + LED light experience you'd get at spas. If you want to get regular LEDs (i.e. 3+/ month), a subscription here may be worth it. Otherwise, you're better off getting facials at a more technical esthetician's studio or at a spa. read more

Got the microdermabrasion with LED light (purchased it from Groupon) and absolutely loved it! The store is really cute and modern, with a lot of really cool products to try out and buy. The customer service was great, and throughout the hour I was told what all the masks were used for and had my questions answered. I loved the results and will definitely be back! read more

I have been getting eyelash extensions here for about 8 months and I love them. Natacha is super helpful in curating the right "look" for you, a process that can seem daunting if you're not used to getting eyelash extensions. I've tried eyelash extensions at other places before and they have felt fake, or stiff. These lashes are soft and light and natural. I go to Natacha because she is really accommodating with scheduling and, like I said, very knowledgable in what she does. I have recommended this place to all my friends and everyone always raves about the lashes. I'm trying microdermabrasion next week and can't wait! read more

Valeria is terrific! She does her absolute best and truly cares about your skin care. I highly recommend this SF owned and SF based business. read more

I took advantage of the $99 special for a full set of eye lash extensions, as I haven't found anything else affordable. I am officially hooked on Sutro Labs!! My eye lashes look magnificent!! I get compliments everyday! My husband loves them too! Natcha is the amazing young lady that does the lashes. It's so relaxing and you get a facial treatment with the LED light! I've been back 3 times now, and have a standing appointment every two weeks for my eye lash fills. Try it! Eye lash extensions cut down on putting make up on because there is no need for mascara!! I feel so pretty & pampered. Thank you Sutro Labs! Oh and I can wait to try the beautiful colored eye lashes during my USF Dons baseball season!! Green & yellow #GoDons #ProudTeamMom read more

Sutro Lab - My beautiful eye lashes! Aren't they amazing?!?! Thank you Sutro Labs!! Mascara could never do this on my lashes - Skin Care Near Me - San Francisco, California

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I really needed a beauty boost and wanted my lashes done...so I decided to check out Sutro and was thankfully able to see Natasha who was really nice and kind and super pretty !! Which I love! The place is very clean and chic and has great face products in general and they do lots of different betterment in there. However were my lashes are looking fabulous!! I left it up to her which lashes to do and all I can say is these lashes they are making my baby blue/ greens stand out!! I love that these lashes just complete my look! They look so natural and perfect. I am definitely going to see her again because once you find something great .. Hey why change it ! Book your appt with Natasha and prepare to love it thank me later read more

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I never knew my skin could look or feel so good! I first discovered Sutro after having several pretty mediocre facials at other places. I was a bit skeptical, but was having chronic acne that just wouldn't go away so was willing to try anything. After I started working with Natasha, I started seeing an incredible difference - no more breakouts, smaller pores, less visible wrinkles, and a brighter complexion. I've been using the Sutro products in conjunction with regular facials and the LED light. I've also gotten lashes and threading, and have walked out feeling confident and happy after seeing Natasha! She is incredibly knowledgeable, courteous, and attentive, and always goes out of her way to explain what ingredients are in their products and how I should take care of my skin. I will be a loyal customer at Sutro from here on out, you guys rock! read more

I regret having to write this, as Natacha who works at this place is wonderful but the owner sadly, is not! DO NOT BUY ANY PRODUCTS HERE! I was sold an Atomizer, which they seem to be trying to get rid of, as the price was half what it had been, but she had used one on me, and it seemed like a good way to keep my face moist on the plane. They were not surprised when I said it did not work. I was told I would be given a refund, but now suddenly the owner says he won't issue a refund. I spent $40 for a piece of plastic crap. I will never go back & I will report to my credit card company. I had send him clients, but now I will caution everyone against it. Who wants to go to a place that sells defective products, offers a refund and then reneges. I have it all in text too. Good luck. read more

It is being almost 2 years since I came to this place. I really love how Natasha works. She is very professional and she knows exactly what you need. Very experienced with facials, lashes and waxing. read more

Sutro Lab has marvelous service, organic top of the line products, the place is sleek and clean, and regular treatments really work. I have been going twice a week for about 7 months now and am seeing outstanding results. I am recommending this place to everyone I know. Natacha goes out of her way to have you feeling rejuvenated while looking fresh and bright every time. The owner, Sean is really on to something distinct and special. read more

Just got a peel with Joanie. I was nervous with it being my first peel. She led me thru the service and calmed my nerves. We picked a peel that would help with sun damage but wasn't super strong - just right for me. My skin felt so good and was def brighter afterwards. I'm going back in a month. Highly recommend Joanie if you are new to peels or if you want to a stronger. read more

Great service had been going there for my hyper pigmentation for the past 3 weeks; my skin has improved thanks to Natacha and Kristin; both are very knowledgeable and customized the right products that are suitable for my skin. read more

Valeria was awesome! At first, I was kind of nervous because it's my first time getting a facial. I had always wanted to try this to keep my skin healthy. I learned so much from Valeria she explained to me the whole process and what to use and what not to use for my skin. After the treatment my face felt much smoother and looks more clear and healthy. I'm happy with my result and the service. I loved the oils that I got from them. It smells great!! I will definitely come back in a few weeks for my next appointment. Thanks again sutro lab everything about this place is great!! :) read more

This is my second visit and I've already seen wonderful results. Valeria is wonderful! She is passionate about ensuring clients understand the process and how to get the most from their own products or those purchased from Sutro Lab. read more

Friendly helpful staff. I purchased an atomizer and love it. Also picked up some essential oils for my skin. Love this stuff...

Natasha is absolutely amazing! Expert, extremely professional, courteous, respectful, compassionate, and amazing customer service skills. This place is a must go. I am finally in good hands. read more

My appointment was with Natacha. She was really nice and the space was clean and cozy. I had the microdermabrasion and LED light treatment. No noticeable difference post facial but I didn't break out and it was relaxing. read more

I was long overdue for a facial and Sutro Labs took care of me. The shop was cute and my facial was pleasant.

I recently came here for a gentlemen's facial. At first I was a bit skeptical but Valerie really changed my whole perception about these kinds of treatments. She is really very very good! I felt like a newborn and that doesn't happen very often. read more

I went to Sutro Lab right after they opened their spot in Nob Hill, for a gentlemen's facial. I didn't know what to expect, since the services were advertised as "the advanced facial". But that's exactly what it was!! I was impressed with the very modern equipment (like for microdermabrasion, and the LED light therapy), and with the fancy mask and serums. It was a really pleasant 45 minutes, and my skin felt so much better and healthier. Oh, and Dr. Valerie is very charming :) read more

Awesome products with great service! Go during the promotions to get a discount on the products and get a free massage with their oils! Definitely try on the LED masks! They are so rejuvenating. I got the atomizer that comes with three different solutions that you choose. Love the products, service, and the atmosphere!! read more

Just had my first microdermabrasion treatment with Natacha who was phenomenal! Such an effective and relaxing treatment for my winter skin, done with natural essential oils backed by real science. Natacha herself put me right at ease and made sure I was relaxed and comfortable at every turn. Thumbs way up! read more