This is my second stay here. First time five stars. This time 3.5 stars rounded up. What could make…read moreit better? Maybe better coordination of the kitchen services. Also their parking attendants can be annoying. My surgery got cancelled when I was literally about to be wheeled in because the power went out. So this delayed my stay here unfortunately. Never found out what the cause was. First time I was here was in the ICU and General Hospital area one year ago. Second time is the general area and I'm still here as I'm typing this! Day 6 and counting... Yeah it's old school, but the windows open to fresh air. I always have a lovely view, this time with a glimpse of the bay. The WiFi is fast, I dig the old school private bathrooms however it would be nice to have handheld shower heads. Also the automatic sink in my room didn't work. It gets boring being stuck in a hospital so I ordered some sheet masks and Amazon delivered. Had no issues getting those to my room. Also DoorDash is no issue. The nurses are efficient and friendly and put up with my demands lol. From the nurse attendants to janitorial staff to night shift nurses, everyone has been professional. Shout out to nurses Tiffany and Fabio who made my stay more tolerable. I hope to get out of here in a couple of days. If I have the misfortune of being here again, I won't be dreading it.

The good: professional, efficient and friendly phlebotomist…read more The bad: 1. They have you take a ticket even if you have an appointment, which led to confusion and everyone in the waiting room coaching each other about what to do. 2. I had an appointment for a blood draw that took less than 10 minutes. The minimum fee for the parking garage is $8.00 for the first hour, with no grace period for short appointments. The payment machine is confusing as well so it has about 20 notes stuck on it. The attendant had to keep exiting the booth to help people.

Had a really rough pregnancy but my care team was outstanding. The receptionists here are typically…read morea lot friendlier compared to the receptionists at the Webster location. The OBGYN's here are knowledgeable and take their time in answering questions. My labor and delivery team was stupendous and adept at what they did. Shout out to Heidi Cruikshank and Nurse Toni and Nurse Ming for making me feel at home and listening to my delivery plan. It was rough but they made it as smooth as it possibly could have been and I'm forever grateful for them! Postpartum was a nightmare but three nurses in particular were so helpful and never made me feel like I was asking for too much. Donna, Alba and Mary! I hope you ladies get the recognition you deserve because I felt the kindness and warmth extended. I've had an abundance of friends give birth the same year and everyone who gave birth at this location can agree that CPMC is one of the best places to deliver.

I received assistance twice from Dr. Jorgenson's team at Sutter Health CPMC on Van Ness…read more I have a regular pain management specialist, and she has provided clear instructions to administer only specific IV pain medications, as others are ineffective due to my high tolerance and ongoing pain management regimen at home. During my initial hospitalization, Dr. Jorgenson promptly discontinued my pain medications and left me unattended for hours, which compelled me to plead for relief. His attitude was reminiscent of treating me as a street drug addict. I am highly responsible regarding my pain management and communicate explicitly with my pain specialist, Dr. Meredith Adamo, of the Tom Waddell Clinic. My subsequent hospitalization, immediately following the first, was markedly worse. Once again, I was treated as if I were a drug addict. Despite the explicit instructions documented in my chart, I was left without pain medication for five hours, during which my pain exceeded a level of ten. One aspect that Dr. Jorgenson handled well was delegating communication to his team's resident physicians and having them come with comments. However, they were unable to approve my medications. When I requested to speak directly with him, he declined to meet with me, and I was never able to speak with him after the first meeting. It was exceedingly frustrating to be treated as nothing more than a number. After five hours without medication, a resident doctor from Dr. Jorgenson's team approached me to inquire if I wished to transfer to the Davis campus. I consented but emphasized the urgent need for pain medication, having endured a prolonged period without relief. Although he refused to administer the medication, he provided the necessary paperwork for the transfer. I had to assertively state my intention not to sign the documentation to secure the medication, and even then, he offered the minimal possible dose, which caused me considerable distress. I again threatened to withhold my signature to obtain an appropriate dose that would facilitate ambulance transfer with manageable pain. It is profoundly disheartening to have to plead for pain medication that has been approved by my pain specialist, as if I were a drug addict. Healthcare professionals like Dr. Jorgenson undermine trust in the medical system. I only seek medical care when I am critically ill, driven by the fear of enduring unalleviated pain and being regarded as a mere number rather than a human being. Such treatment is unjust. I speak not only on my own behalf but also for others facing similar neglect. While many physicians are commendable, a small percentage, including Dr. Jorgenson, tarnish the reputation of the medical profession. Once again, this does not encompass all of the diligent nurses and doctors in the medical field who perform their duties wholeheartedly and dedicate themselves fully each day. I received assistance from Dr. Jorgenson in October and November of 2025.

Highly organized personal greeting. Upon arrival. Procedure was performed on time overall a great…read moreexperience.

Everyone at SF Endoscopy Center made me feel welcomed and that it was perfectly normal to get a…read moretube up your butt. Dr Liu, Dr Fan, Sandy, Angie, and Amanda did a fantastic job taking care of me and made sure that I was getting the correct procedure done multiple times. They informed of everything they were doing around me and gave me a report on what they found. Definitely recommend to anyone who needs a colonoscopy.

I've been to UCSF Health-GoHealth Urgent Care in Glen Park a few times, with my last visit being…read moreabout two years ago. Everyone was kind back then, although the nurse practitioner I saw at the time was a little nonchalant and didn't have much of a bedside manner. However, she still got the job done. Yesterday, I had to return after my face suddenly became very swollen, and my son took me in. This time I was treated by Gary Smith and whether he's a doctor or nurse practitioner doesn't matter to me -- he was WONDERFUL! He examined me, made me feel completely comfortable, and was so funny and personable that for a moment I actually forgot about the pain and discomfort I was in. He prescribed medication for me, explained what I needed, and had a 100% better bedside manner. What a difference it makes when a medical provider can make you feel at ease when you're already scared and not feeling well! If you're really sick and need urgent care, I definitely recommend this location -- and pray that Gary Smith is there to treat you! Thank you for making an unpleasant situation so much easier. My only complaint has nothing to do with the care I received. I really wish they would fix the phone situation. The number listed on their website, (415) 964-4866, only leads to an automated system, and I could not get an actual person at the Glen Park location to answer. That was honestly the only annoying and frustrating part of the experience. It would be extremely helpful for patients to have a way to speak directly with someone at the location when needed. Other than that, excellent experience and excellent care!

Plan awful. Prescribed no pain meds after fracturing foot at 4pm on Friday and told to contact…read moreprimary care provider, which is impossible at 4pm on Friday

I am a nurse and I accompanied a client to this facility one day. I was pleasantly surprised by…read morethe care that was given here. It was beyond wonderful. First.... We were running late but the registration clerk Akilah was soooo kind and accommodating and didn't make us feel bad for arriving a little tardy which I really, really appreciate because San Francisco traffic is the absolute worst. Then..... we were attended to by Dr.Green. Dr.Green was an exceptional provider. She was thorough, positive, attentive, kind, compassionate, and had very grounding energy. As a healthcare provider myself I see so much lack in the care for people. So much so that it prevents vulnerable, chronically sick people from seeking care. I am happy to say this clinic provided the most caring and supportive experience for my client and sparked my hope that more clinics adopt a standard of care similar to that which was provided by Dr.Green, Akilah, and the Maxine Hall Health Center. Thank you all soooo very much. I appreciate all that you do and I HIGHLY recommend this clinic!!!

This is my 7th year in San Francisco and my 6th year receiving their services, and to this day I…read morewould still say that the people of MHHC are simply the best people in the whole city of San Francisco, not only for the professionalism they demonstrate but the CARE as well, which they promise to the public, being so very present and devoted in the tone of their voices or how gently they deliver your vaccines; or when your blues are really really sad on that particular day, however please rest assured that you'll be taken care of until they make sure that you're OK! Just sit back & relax... You are already lucky if you are to start receiving your healthcare services from them! From their groovy front desk specialist Rosa, to the nurturing face of the clinic, Dr. Maya Ghorayeb, my every visit to the clinic always feels like I'm actually at the set of a sitcom of some sort which basically takes place in this super chill, cool clinic where every staff member's individual character is so much in their auras, and although so different from each other, they do harmoniously vibe all together. Which altogether make me think "Great CASTing, Dear Director!" every time I'm there. IT's a LUXURY to feel like you're in a sitcom while feeling in need of something that has to do with your health in a healthcare facility, where it might be a little harder for everybody to maintain being individually as well as collectively happy, say, compared to a club or retail store; if you know what I mean! Not every patient is a mindful, nice one in today's world, you know. I am so grateful to their well-maintained, default positivity. Hey, I don't know about you, but I - personally - am so sick & tired of having to deal with people any and everywhere, anytime, who obviously do not enjoy doing their job, therefore MHHC being a proof of the very actual existence of a harmonious team of professional care-takers in this day & age who obviously do not keep their jobs, only to spread negativity around them all the time, which altogether translate to uniquely awesome experiences each, for such a soulful individual of a patient, as myself. This clinic also features the cutest, sweetest, the literal mostest of all empaths I've ever met, Crispin Tombo who is a clinical behavior specialist and quite honestly, more important than his role, I BELIEVE that he himself is yet another gift from God to "San Franciscans" perhaps only to them for the time being, just like Dr. Ghorayeb, herself. The entire clinic team consist of super detail oriented professionals, literally from the front desk specialists to the nurses! They take care of you with such generosity & resourcefulness that their SERVICE never leaves you with curious or unanswered questions; because prior to you becoming vocal with it; they make sure that they have already answered it. This whole situation that I have just explained is to me, the very definition of EFFICIENCY, everybody! I did this in person already during my last visit on Oct 17, yet I would also like to take this opportunity to congratulate Rafael Peña on his new assignment, whom I've met that day; and who literally introduced himself to me in such a passionately detailed way that in the 20th minute of our conversation I've literally thought "Someone must've told him that I were soon to own this clinic with every single staff member in it. Or he must simply be thinking that I am a VIP." Very kind & rare of an individual in this day & age to be so open and sincere. God bless MHHC, including every single contributor of their business!

First time at the clinic and it's been a great experience so far, very friendly doctors and service…read moremembers. They also have free gentle yoga sessions for patients.

Nice staff, quality care, accept walk ins. They want to support the community and it shows.read more