I was a little traumatized to have to go to the hospital because I had the worst experience with my…read moreson at their maternity center. However, I was admitted for 2 days at the medical center and had the complete opposite experience. Everyone was extremely friendly and helpful. I felt heard by all the nurses and doctors. They really went above and beyond to try to figure out what was going on running every test, scan or lab possible. I didn't feel dismissed at all, I left feeling waaaay better than I was before. With the proper discharge instructions and referrals I know I will have a positive recovery on the way. Thank you to, Simrit Sodhi, MD she was extremely reassuring and looking out for my best interest. She referred me to one of the best that could help me. I also appreciate David Jones, PA & Brad Auwinger DO, for taking my medical issues seriously and making sure nothing went unnoticed. Thank you to my attending provider John Zhong and Michael Bunuan, DO , Henry M Andoh, MD, Wilson A Chavez, MD, Daniel Ichel, MD for their help as well! Thank you to Garrick J Biddle, MD and Vicky B, CRT for performing my spinal injection smoothly with a mix of good laughs and education. I was extremely nervous but I couldn't feel a thing. Resident Physician, Connor Graham, great man full of jokes that I almost forgot I was at the hospital. All my RN's were fantastic: Sarah X, Ralph T, Thien N, Mitchell M, Stephanie C, Alex A, Karen H, Cecelia C, Rebecca P, Chloe M, Kinikia H, thank you for taking care of me. Physical Therapist, Marie Eustaquio and Galina Uskova, CNA, Guadalupe W, CNA all had such warming spirits. Thank you Anika, Student Nurse for wheeling me to my car and making sure I made it out safely. To the man who tried to assist me with getting my dimple jewelry out for MRI I appreciate you for trying lol now the lady you brought to try to help who had an attitude. I understand her reasoning she's witnessed patients biting someone's finger but she could have respectfully declined instead of bringing her attitude our way. We still had a good laugh and convo afterwards so that's all that matters. For those whose names I couldn't find in my care notes & wheeled me around or had to struggle with my veins for blood draws I appreciate you all as well. I had to get a lot of labs done and I loved the fact that they doubled check the amount of blood needed before taking it. Little attention to detail like that doesn't go unnoticed. They made calls to confirm, took priority samples first and split everything up so I wasn't left weak. Everyone I came across during my two day stay at the hospital was truly amazing, except Mrs. Attitude, thank you for providing me some relief and getting me back home to my family.

Maternity care. I'm extremely upset that a botched epidural has caused me so much ongoing pain. 4…read moredays postpartum I was back in the ER waiting 6 hours plus additional time, to get a blood patch. This did not occur with my first kid that I had at Kaiser! The original anesthesiologist was an older woman. She seems frustrated and couldn't get her hands still. She got upset after I told her the needle wasn't placed right. At this point she kept asking where do you feel it and get jamming it in more. This almost caused me to pass out. She was very rude and not helpful. I knew she messed up at that very moment. When she entered the room she didn't have any bedside manner. I expect anesthesiologist who is giving an epidural to be cordial... Now 6 months later after having my baby.. I'm constantly in pain and having severe neck and shoulder pain. I'm just being told to get another blood patch. Staff needs to be better trained. Another woman was in the ER with me for the same reason. So this is definitely a Sutter issue.

Today, July 21, 2026, I want to express my deep gratitude for the exceptional care I have received…read moreas a patient at UC Davis Health. My experience has been nothing less than optimal. Every team member, from the nurses and phlebotomy technicians to the help desk staff and physicians, especially my Doctor, Dr. Sarah Louie who has been remarkable. Dr. Louie is a compassionate professional who never loses her bedside manner; she listens to my concerns, addresses them thoroughly, and provides clear information that eases anxiety. I feel incredibly fortunate to have these dedicated professionals by my side. I understand that not everyone may have had the same experience, but I felt compelled to share my positive story and hope others with similar experiences will share theirs as well. Thank you, UC Davis Health team!

I've been a UC Davis Medical Group patient for two years and have always been pleased with my…read moreexperiences. I felt rather let down during my recent trip to the emergency room. Parking is relatively easy to find in their parking garage or lot. Don't forget to have the front desk validate your parking ticket before you leave. I walked in at roughly 2 AM with excruciating abdominal and flank pain. I thought I might be having an appendicitis or another kidney stone (I had one several years ago). I waited in the lobby for roughly two and a half hours before being seen. The lobby was hell on earth an inundated with frequent flyers, addicts, and homeless patients. Security took care of one situation promptly and did absolutely nothing about several other bothersome situations. I was given Toradol and Zofran. They were relatively worthless and counterproductive as they caused horrific gas which resulted in worsening stomach pain. I finally had CT scans after being there for approximately seven hours and was discharged after being there for 10 hours. I left still in pain and wish I would've stayed home. They didn't do anything to address my severely elevated blood pressure from being in pain nor my pain. I completely understand and respect there's an opioid crisis and that people unfortunately waste valuable emergency medical health services in efforts to seek pain medication, but I've been a chronic pain patient for 10 years and have never gone to the emergency room ever seeking pain medication. I just wanted to be treated with common courtesy and human kindness and made to feel a little more comfortable. I think they failed to achieve those reasonable goals. I was also very bothered and disappointed they routinely spoke with family and patients and gave confidential health updates in the waiting room in front of other patients. It seems like there were numerous HIPAA violations and utter disregard for patient privacy. I would consider going elsewhere if I need emergency health services in the future as I left very dejected, disappointed, and utterly exhausted. It was a very frustrating ordeal.

I had hip replacement surgery Wednesday done by Dr. Hallare. My pre op nurse was named Hannah and…read moreshe was amazing! The anesthesia doctors seemed great although from the moment I was put out I have no clue what went on. Evidently the surgeon and I had a conversation about what music to listen to during my surgery, he said we picked hip hop? Dont remember! My recovery has been swift. Only five days later and my wife and I went to breakfast. Im looking at only missing two weeks! Thanks to everyone who assisted in my surgery and recovery. I also want to mention. Austin Stoker who was nice and he was a familiar face at a time I was pretty nervous. Thank you Dr. Hallare and staff.

1 STAR -- SOUTH KAISER PERMANENTE, THIS IS A JOKE…read more My appointment was at 10:50 AM. It is now 11:50 AM, and I still haven't seen a doctor. No update. No apology. No explanation. Just me sitting here while Kaiser pretends my time isn't worth anything. And let me make something VERY clear: I pay GOOD money for this care. I'm not a Medi‑Cal patient where the system drags its feet because they think it doesn't matter. I pay full premiums. I pay copays. I pay into this system every month. Medical care is NOT free for me, so why is Kaiser acting like I'm here for charity? If you're going to run an hour behind, at least communicate. Respect the people who keep your lights on. Respect the patients who actually PAY for this service. Respect the fact that we have jobs, schedules, and lives outside this waiting room. This level of disregard is embarrassing for a healthcare provider. Do better.

I drive here for 20+ min because dr Joyner is much better than a previous doctor I was seeing (2…read moremin away from my house). Wait time is about 45-65min with an appointment. Sometimes, on Wed/thu/fri around 1pm-3pm is pretty fast- wait time under 30 min. Do not schedule appointments around 9:30-10:30am that's probably the worst. Staff is Ok, not rude but not very pleasant either- decent. Dr Joyner is great, he knows what he's doing, and he takes the time to ask how's it going and if you have questions, unlike some doctors. I've been here 15 or so times over the last few years, never saw anything disgusting, it's usually pretty clean and unfortunately today I saw a huge dead cockroach in the waiting room :/...

The reviews are all right, Joy Ignacio needs to be reported and shouldn't be working anymore. Don't…read morewaste your time at this clinic, especially not with Joy. Joy Ignacio, she really lives up to her low ratings. I tried to give her the benefit of the doubt and thought maybe my visit will be better, but nope, I was wrong. I knew there was a suspicious reason why she was the only pcp who had more open appointment availabilities than others, because no one wants her due to her bad ratings.. First, she was 2 hours late to the appointment. I brought up a very common issue but she didn't know what it was and referred me to a specialist and didn't wanna do her job. I told her I just need the medication, and how another pcp I saw from my home town was able to prescribe it to me, but I declined it at that time. Now that I need the medication and asked for it, she said I should just go back to my old pcp then... I had to find another pcp at a different clinic, and my new pcp was able to prescribe this medication to me without any issue. Also, this clinic's patient registration form is almost 30 pages long. Took me half an hour to fill out. Never in my life have I had to do this much for a registration form before. Then they verbally ask you the same questions over again later when they take you in, like what's the point of making me fill all that out if you're not going to look at it and ask me all over again.

Good people work here. The best place in town for primary care if you are transgender in my opinion.read more

Great place to have all of your well-being taken care of! This has a holistic approach to medical…read moreservices, including medical doctors chiropractic counseling if needed they even have recovery services and a pharmacy and lab on site. They have a fantastic dentist there as well if you can get in. There's a bit of a wait to get in there because it's awesome. If you want to see the same doctor every time and everyone there to recognize you and know exactly what you need, This is the place for you. It really is a community. The name is perfect. The only reason it doesn't get a full five stars from me is because their phone systems are wretched if they can improve on that they'll get five stars. They have a portal for medical needs through my chart, which makes it really easy to connect with all of your providers.

Physical health care is good, and the people behind the desk are very polite when they meet the…read morepatients which is great to experience in the office. The only issue I mainly have has been doctors don't seem to stay here for long. And it's not only this location, I've been to two other locations, but the same issue. It's quite frustrating once you get used to having one doctor, and you go back and that doctor is no longer there. When it comes to the type of care. I've only gone for the medical, although they have dental care. My overall experience I would say has been great. I just wish the doctors wouldn't be changing out like that. And actually be seen by the doctor and not their nurse practitioner.

Front desk rude. First person here at 8am and wasn't called…read moreback to the room till 9:20 then sat in the back room for almost another hr. Whole experience as a first time patient here took over 2.5 hrs

These doctors and healthcare workers here are amazing. I highly recommend this place. The hours are…read moreconvenient Monday through Friday. They have saved my butt a couple times being able to just walk in at the walk-in clinic!

9/1/26 if you are a beautiful, well dressed black american woman, do not come here!…read more i went in yesterday on a monday, august 31st in the 9 a.m. hour.i stood in the immediate care line,there was a spanish lady ahead of me, and a white lady in the second line,so there were two lines. wio was helping them: the spanish lady was taking her precious time with her own, who i was behind,the asian lady took her time with the white lady. when it was my turn, neither one of them acknowledged me, or even said next in line. so i forced them to acknowledge my prescence, i asked them when were they going to acknowledge me and call me up? s asian lady lied and said she did, i said no you didn't, i ask for their supervisor who was white, she tried to help me. i also told her about what they did, i hope she held them accountable. this is for latinos and asians, newsflash, you are not white!!!! you are a minority , dont you ever forget it. hating me dont get you closer to being white and accepted. they were rwciat, and they were jealous and a i hope a white person ignore them and treat them the way they did me. god is just,and he doesn't like ugly. you will reap back the way you treated me. your not bettwr than black people!!

I was here for lab work. My best advice is to make sure you have an appointment. Most times the…read morelab techs are good at the blood draw but this lady was pulling, twisting and turning the needle to find a vein.. omg

I've been to a few different Kaiser locations, and I personally prefer the Fair Oaks location over…read morethis one. This location seems to serve a wide variety of patients, so I typically only come here for pediatrics for my son or women's health for myself. Unfortunately, my experiences here have been pretty inconsistent. Parking is one of my frustrations. There are several parking spots available, but the areas closest to the departments I need always feel overcrowded and difficult to manuever due to tight paths. It can already start your visit off on a stressful note searching for parking. Service here is very hit-or-miss. A few months ago, I brought my son in for his middle school immunizations, and everything went smoothly. The staff was friendly, efficient, and we really appreciated how easy that visit was. However, our most recent visit on Tuesday, February 17th was a completely different experience. We checked in right on time at noon at Suite 1C on the first floor and were told to head up to the second floor. Once we got there at the instructed room (214?), there was a sign on the door asking patients to wait and please do not knock so as not to disturb others. We ended up waiting about 30 minutes, which thankfully we could accommodate that day, but it still felt like a long time given that we had an appointment. When we were finally seen, the staff member confirmed my son's information and what shots he needed, including his COVID booster. She asked if he wanted both shots in one arm or one in each arm, and he chose one per arm. What happened next was honestly concerning. She administered both shots very quickly--which would have been fine--but then placed the bandages after the fact without properly aligning them with the injection sites. She put a bandage on each arm, but not where the shots were actually given. I quickly noticed that both injection sites were still bleeding because the bandages were misplaced. While she was putting away supplies, I had to put on new bandages myself. As a parent, that really didn't sit well with me. I understand efficiency, but basic care and attention to detail--especially when it comes to preventing infection--should not be overlooked. My son also noticed the error and found it unprofessional as well. The appointment felt rushed from start to finish, especially after already waiting a significant amount of time. I didn't say anything in the moment because we just wanted to leave, but it's something worth noting for anyone visiting this location. Based on my experiences, I would definitely choose the Fair Oaks location instead but unfortunately, for my son, we have to come to this location for Pediatrics.

After this experience, I immediately contacted my insurance and switched both of my children to a…read moredifferent provider. Their coverage changed on April 1 to a pediatric office in Folsom, and the difference in care was immediate. Within a week, both of my boys were seen. Their medical needs were addressed promptly, the referrals they needed were sent out, and the overall process was far more efficient, clear, and professional than what we experienced here. That experience made it very clear that families should not have to struggle this hard for basic pediatric care. Parents deserve timely communication, accurate information, proper follow-through, and respectful treatment. This is the standard of care all patients should be able to expect.

My Daughter Rachel was seen at Wellspace back in Dec-Jan 2026 by Dr. Sandra Sands for a removal of…read moreskin tags the Dr Sands noticed and brought light to the lump on her neck and ordered a ultrasound and tests which confirmed her suspicion and turned out to be thyroid cancer and a full removal of her thyroid and we're following up witha treatment of radiation. I just wanna say THANK YOU to Dr. Sands for caring enough about my child.

I would like to give a huge thank you to NCFMC for giving me the biggest blessing. My son was born…read more6/2025. After 5 years of trying naturally, two miscarriages & 1 ruptured ectopic pregnancy that resulted in the loss of my right fallopian tube. They handled my whole experience with such care and love. Dr. Murray is very gentle handed. Very respectful & attentive. Such important information & results take time. Be patient & love yourself. You are worthy.

In 2024 I was referred here by my oncologist to preserve fertility. We went through our cycle and…read morefroze some embryos before I had a hysterectomy to remove cancer. I had some really great experiences with some of the care team here, but their overall client communication and operating procedures can be cold and rigid. I really wanted to be happy about being part of the family here, but I think they struggle with making the care feel personalized rather than strictly transactional. It seems to occur across the board rather than from a specific staff member, so maybe they're operating as they're expected to. The care team is pretty good, and the embryologists are great, but corporate may need to re-evaluate client communication procedures.