Absolutely the worst customer service ladies in the office that I have ever dealt with. There are…read moreno words to properly describe the lack of decent respect that you will not get from the customer service for up refuse. If there was another garbage company offered for the UP area I would change so quick! Seriously get some better staff! I haven't talked to one person in the area that has good things to say about up refuse office staff, not one!

Our garbage can was "eaten" by the garbage truck…read more I called UP Refuse and a very kind and polite woman assured me that the incident had already been reported by the truck operator and that it would be replaced that day. No sooner had I gotten off the phone than my garbage bin was replaced. Thank you University Place.

All the stuff that I don't want anymore and they're friendly to take it too, but great peopleread more

Bro i'm here and there's a phat line, i'll keep you guys updated…read more..... still waiting 5 minutes later..... people turning around and i've been here really easy to cut people, i just drive to the front i change my stars to 5 oh never mind they kick me out i change my stars to 1

Went there and no recycling, don't waste your time this doesn't exist. Yelp should remove itread more

I hired them in 2020 and they did an excellent work. but…read morethis time (2024) they never responded to my quote request. maybe they had an ownership change or they are too busy.

The quality of the service was awesome. The two movers were friendly, polite, and very efficient…read more The price was reasonable. I would use them again and recommend them highly.

Very easy process - nice to be able to drive up and unload…read more They were clear about what was recyclable and what was not accepted. Easy peasy. I'd definitely recommend them.

Great service and willing to help me carry the heavy metals for recycle. Thank you. Everything is…read morefree for metal recycle

Didn't purchase anything but very attentive service. Interesting decor. Eclectic selection,…read moreincluding estate pieces. Prices seemed reasonable (and I had been to several jewelers that day on a shopping trip with a friend so I had concurrent pricing). Will definitely be checking back for new pieces. Parking is available but it is a tight little lot.

I took a ring there to have it resized on 4/15/2025, picked up on 4/22/2025. It is a precious…read morefamily heirloom and based on advertising I have seen for Fircrest Jewelers stating that it is a locally owned business that one could trust with their family heirlooms, I felt comfortable. The shank broke on 5/11/2026, and I took it back on 5/12/2026. The lady who waited on me made a loud production about their one-year warranty and how the damage to my ring was outside of the year. It was 3 weeks outside of the warranty. It was unprofessional behavior and there were other people in the business who could hear her admonish me. She said she would speak to the owner and get back to me. I received a text message on 5/13/2026, stating that I could pay $40 for the repair. I picked up my ring and took it to another jewelry store who looked the ring over to give me an estimate. Attached is the picture I took when they explained that the work that had been done was faulty. There are bubbles in the shank and you can see the lines where the metal was added to upsize the ring. So much for over 30 years' experience in the business. I would expect this type of customer experience with a corporate owned business where profit is the goal over everything else, not from a "locally owned business that advertises that you can trust your precious family heirlooms with them." Update/Response: The ring was not bent nor had it been sized before. I hardly wear this ring, and I never wear it for work, around the house or in the garden. I received this from a grandparent, and it was a size 4 or 5. Fircrest is the only jeweler that I have had size this ring, and that was in April of last year. It broke at the seam of the metal that was used to upsize the ring to a size 8.5. The jeweler that looked over the ring was not impressed with the work and there was no discussion about the ring being bent or sized multiple times.

Can't say enough good things about this service. We moved out of a rental a few weeks ago and had a…read morelarge wardrobe closet that we could not take with us. Left it in the garage and contacted junk King. They were quick in their reply and gave me a good price. Day of the move, they contacted me to let me know that they were on the way, we confirm the location and pricing and it was that easy. They got the closet into their vehicle and followed up to let me know. Great people, efficient and professional service. Highly!!!!! Thank you for the great experience

Excellent experience. From being able to book quickly online for the very next day, to the…read moreconfirmation call the next morning, to the "we are 30 minutes away" call, to the friendly, courteous team, it was a great customer experience. And their pricing was very fair. I will use them again in the future, every time.

When did they start charging $10 a TV? In the past when they weren't on Fife I had no issues. Never…read morebought from them but dropped a lot of E-waste to them.

I also had a bad experience with SBK. They sell you on the idea that they actually care about the…read moreenvironment and saving the planet, but sadly, it is just a lot of lip service aimed at gaining your attention (and taking your money). They entice you with misleading claims (e.g. Free pickups for businesses) only to let those promises go unfulfilled by indicating that home-based businesses don't qualify, and aren't worthy of their time and attention. Newsflash: A larger and larger portion of the American work force is shifting to the Gig Economy meaning a very large portion of these businesses will be home-based. I would recommend using Green PC, or one of the other local e-cyclers in the area.

I Came Here On Purpose...and They Blew It!…read more With gas pushing $6 per gallon, I decided to explore a closer scrap yard option instead of driving all the way to Kent. So I came to The Recycling Depot deliberately -- on purpose -- to compare their prices against other yards in the Seattle area. I left knowing one thing for certain: they don't know what fair pricing looks like. They paid me $0.03/lb for steel. That's right -- three cents. My load was 700 lbs of steel, and they handed me $21.00 for it. That same steel would've been worth around $42 elsewhere (or more depending on the yard). Add in stainless, aluminum, and brass, and my total ticket came to $31.25. Laughable. For comparison, Binford Metal Recycling in Kent would've paid me double on steel alone. That's $21 straight out of my pocket they basically stole -- and that's just one metal. The difference on a full load like mine? Easily $50-$60. Real money. Real loss. And the worst part? No transparency. No explanation. Just: weighed it, printed it, paid you, next. If you don't know scrap prices, you'll get taken. If you do, you'll never return. They failed the test. I came prepared, and they got exposed. I won't be back -- and neither should you!

the service and personnel weren't very welcoming. also, the scrap pricing they paid out was half…read moreof what the day's market value was. I don't know how they found their pricing, but I reviewed the receipt and looked up the pricing and they paid 1/2 of what they should have. i still walked away with $100, but it should have been $250 after I looked up the pricing for each metal. it was convenient that they're open 7 days a week. need to work on their customer service and being more accountable and fair.