The best Great salon! Professional staff, cozy atmosphere, and amazing results. Definitely recommend!

I had done my hair here previously with my sister in law and loved it, so we decided to make another appointment for an upcoming wedding. Suzana strongly urged (almost forced) us each to leave $100 deposit so, fine, we did. Unfortunately, we had a death in the family two days prior to our appointment. When we called to cancel because we no longer were going to attend the wedding (as the funeral was now that Saturday), she accused us of being liars , was rude and disrespectful over the phone. She told us that we needed to come in person and to prove that we had a death because so many people are liars. We even offered to use that deposit for another appointment and she said no! We live in Brooklyn and it's an inconvenience to go to Staten Island just to show her "proof." My mother-in-law, who lives near the salon, went to speak to her on our behalf and please reconsider and Suzana was rude and brushed her off and said "I don't give back deposits" unless we came there ourselves and proved we haven't done our hair and makeup elsewhere. So of course we drove there and showed her the obituary and she simply said "I don't care, I don't care" and threw the money onto the counter and walked away . She is rude and disrespectful!!! AVOID THIS PLACE , PLUS ITS OVERPRICED AND SHE LIES ABOUT HER PRICES! read more

This is my first review of a hair salon‼ I started going here during covid while having to assist my mom getting around to her appointments. I was skeptical to give it a try, but so delighted that I did Suzana and Eliana are friendly and accommodating. Love my color, highlights, haircut and blow out. Thank you ladies! I'll be back for more! read more

Suzana's Beauty Salon - Hair by Suzana's‼ - Hair Stylists Near Me - Castleton Corners, New York

So, let me start I made an appointment went there on time when I entered the salon the owner gave me a look like she will do my hair for free, felt very unwelcomed. Waited there for 45 min. No one came to apologize for the waiting time.in between my waiting time came one lady they took her right away it looked like she is their regular client. So after that, I left. Didn't want to waste my time any longer they didn't seem like they will take me anytime soon, I Will never go back and ladies if you don't respect your time and your money make an appointment in this salon One more thing on the phone they were nice but that's it read more

The ladys in the salon have litterary golden hands ,they do a great job and they don't rush you ,they make you feel your importance and take their time for you. Last time for a wedding my hair and makeup was better than the brides!! read more

I have been going to suzana's for about a year or two now and they consistently offer great hair services, I usually get a trim and a blowout but recently got a Brazilian blowout with Lilyana and it was amazing! Highly recommend! read more

Unbelievable hair and makeup! After having gone to many salons across Staten Island for hair and makeup I have never felt happy when walking out. When I walked out of Suzana's I could not obsessing over how perfect my hair and makeup came out. Every time I show a stylist a picture of my hair it never comes out the way I want to, but Suzana did EXACTLY what I wanted. Here's how the salon works. Yes, there are a lot of people waiting at once and yes you may have to wait a bit if it's a busy weekend. However, the system in which they run the business works. Suzana is the master stylist and styles all the updos. The other stylists prepare your hair (blow out, curl) so that when Suzana finishes a client you're next. I fortunately did not have to wait long, but there was a wedding party in and they've been waiting. But as long as you tell them the time you need to be out of there, you will be out. I had a wedding and needed to leave salon by 2 and told them this when I made the appointment. I went in at 11 and came out by 1. I also got my makeup done by Klejada and she is purely amazing. It's hard to find ACTUAL talent at a salon on Staten Island but I found it!! And I'm so excited to come back as I've never been so happy walking out of any salon. Check out their Instagram for pictures of their work. read more

Suzana's Beauty Salon - Hair Stylists Near Me - Castleton Corners, New York

I have been all over Staten Island trying to find the perfect place for my hair. I honestly was never happy with anyone until I came to Suzana's. I've been coming to Suzana's for few years now and will not let anyone touch my hair except them. Suzana and the staff are all amazing. Suzana is an artist. She is the absolute best. She truly listens to you and takes time to transform your hair into perfection. It's very rare that you'll find a stylist that actually cares about the outcome of your hair. Not only is the environment always welcoming and fun, it's clean and professional. They run on time which is important for keeping with my busy schedule and always make me feel special. So, if you are looking for amazing hair styling, cut and coloring this is your place to go for your hair! I highly recommend anyone to try them out! You will not be disappointed! read more

Absolutely the WORST experience I've had at a salon. Let's list the reasons why: -When I walked in, not a single person greeted me to even say "hi, how are you? What time is your appointment". Nothing. Instead, after a few minutes the assistant just told me to sit in a chair and she'll start on me. I think her name was Klea. -When I showed the assistant the image of the hair style I wanted and the headpiece I brought in, her exact words were "Why would you wear THIS? This is soooooo outdated. No one wears this anymore." Not really any of your business, nor is that a way to speak to a paying client but ok.... -While curling my hair, she was more focused on screaming across the salon, having side conversations about a restaurant in Brooklyn or staring at her cell phone, to notice she was burning my hair. -Upon noticing the birthmark on my scalp, she acted so disgusted and told me "it scared her." -Mid way through curling my hair, she passed me off to the makeup artist. The makeup artist, Mirjeta was a gem. I would recommend visiting her, just not at this salon. -When it was time to complete my hair, I was told Suzana, the owner, would be doing it. When I sat in her hair, I saw she put on her jacket and walked out without even bothering to let me know. I sat there for at least 10 minutes not knowing what would happen. -When she came back, she just said she'll eat and then do my hair. Not a problem, I know how it can get considering my mother also owns a salon (in CT) and when she's busy she doesn't have time to eat but she will at least communicate with her clients unlike Suzana. -After eating, Suzana came and immediately starts working on my hair without even saying hello or asking what style I'd like. She only spoke to complain about my extensions not matching my hair. I explained that at 6 months pregnant, I was not able to cut or color my hair in that time period. (Side note: I'm from Montenegro, Suzana is from Albania - in both countries/cultures, it is very well known that cutting your hair while pregnant is looked down upon/superstition. So she should have understood that) -While doing my hair, she spotted a grey hair. She came with scissors and told me she'll be cutting it off. I told her "No, don't cut my hair." She responded "No hunny I have to." So again I told her no. Her: "It looks bad, you can't pluck it. I have to cut it." So again I told her "No I'm pregnant don't cut my hair" And once more she tried to tell me she'll cut it until I had to raise my voice and turn the chair. -Being almost 7 months pregnant, I got very emotional and started crying in the chair. She didn't seem to notice and I guess now tried to be friendly by asking how long I was married and if I had children. I told her just the one I'm pregnant with. At this point she played stupid, pretending as if I hadn't told her multiple times in the past few hours that I was pregnant. Also, you can very easily tell I'm pregnant, looking at my belly. So now she says "ohhhh that's why you don't want me to cut your hair." Great observational skills right there. -On top of this all, the salon was not very clean. Brushes full of hair, not cleaned between clients. Dust bunnies all over the floor. There was not a single pleasant moment during my hair styling in this experience. I've never felt more unwelcome at a salon. How women keep coming here is beyond me. I can only imagine they had better experiences than I did. This review was difficult for me to write and I debated on whether or not I should write it for almost a week now. With both of my parents being business owners, I understand how hurtful a bad review can be. In this case, I hope it will help others who consider this salon to beware of the horrible customer service or at the very least to open Suzana's eyes to how poorly she treats her clients. read more

The service is great the workers are so sweet welcoming and helpful with everything. The prices are amazing and we'll priced for the service . The workers take very good care of you . And make sure you leave happy and satisfied. I definitely recommend coming here . The best place to be . read more

Terrible attitude by employees. Found out I was overcharged for my hair and was Given different prices over the phone and in person. Owner and employees were extremely rude and made me feel So unwelcomed. Add to that I waited over an hour after my appointment and was met with attitude when I asked about time. Hair was beautiful at first but ended up a total Mess hours later due to lack of effort. I'm so upset because I paid way too much for the services received. I Won't be returning! read more

I also was a victim of overbooking. I made an appointment to get my hair done, waited and waited. She finally finished her client but then took someone else! I said I had an appointment and she said "yes well they have been waiting a long time" but did they have an appointment too? No in fact they didn't have one. So regardless of appointment time they take first come first serve. She should have let me know way ahead of time because I wasted over an hour sitting there and she expected me to wait even more? How can you run a business that way? read more

Great salon. I have been getting my hair colored and cut here for years. I love the staff and their service. Highly recommend.

I've been coming here to this salon for over 10 years. Always a great experience with professional and very friendly staff. My color and cut is always perfect. Overall a delightful experience that I highly recommend. They make you feel like family warm and welcome. read more

Unless you are Albanian or you want to wait three hours to get your hair done then DO NOT BOOK HERE! Very unprofessional service! I've booked once before and got bad service. I figured maybe it was just a bad day at the salon .. So I booked for another event only to get a worst experience then the first. I waited hours and the owner was quick to seat the Albanian lady that just walked in on her chair. That disappointed me more then the actual wait! It was not the first time she did that! Considering I live close to the salon, I will NEVER go there again! read more

I made an appointment for my sister and I for hair and makeup for a wedding we had. After hearing horror stories about people saying they waited for hours and they weren't done on time and that they overbooked I decided do make an appointment elsewhere and called suzanas to cancel my appointment. Four days before the wedding I receive a voicemail from the shop stating they need to cancel my appointment because the woman who was supposed to do our hair and makeup "found a job somewhere else". So this means when I called to cancel the girl didn't cancel my appointment and they were gonna cancel me anyway FOUR DAYS before the event. THANK GOD I had made an appointment elsewhere. BEWARE. read more

I love this salon! I have been a customer for the past 10 years and love this place. I have referred all of my family and friends here and everyone is highly satisfied! The stylists are friendly, professional and accommodating. I have never had to wait a long amount of time or had any issues. I continue to recommend this salon to anyone that asks. I drive 1hr and 30 mins from Pennsylvania (since I moved 8 years ago). I have tried several others to avoid the drive but have not found anyone that even comes close to what Suzana's can do. It's worth the trip!! read more

If I could give 0 stars I would I don't know what happened to this place I've been going for years. They messed up my color my highlights and ruined my hair!!! They don't know what they are doing and don't know how to fix the problem. If the owner doesn't know what to do she shouldn't be a colorist !!!!! I should of known better when I recommended my sister to come here and she wanted rose gold and came home with Ronald McDonald red hair!!!! DO NOT GO TO THIS PLACE THEY SUCK read more

So disappointed. I went to this salon to get my hair and makeup done for an event. They overbooked the appointments and I had to wait an extra 4 hours for them to even get started on me. They rushed me to get the rest of their clients, so my hair and makeup was OKAY at best. I have seen pictures of their work and they looked decent, but they were absolutely horrible that day. They need to stop overbooking. For the money that I paid, I got have added an extra $30 and received much better service at another salon. read more