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    Suzanne Auto Sale

    1.0 (1 review)
    Open 10:00 am - 3:00 pm

    Services - Suzanne Auto Sale

    Routine automotive maintenance

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    10 years ago

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    AutoZone

    AutoZone

    (4 reviews)

    Terrible experience been coming here 20 plus years the key holder manager was terrible, rude,…read moredidn't listen lied and then have the nerve to call police who in return asked did this person assault threaten you or take something in which he replied no so that did nothing for him. I paid 120 plus dollars on parts debit not credit to do exhaust system and we asked if there's things we don't use need or open can I bring it back up. He's like oh yea no problem at all. So I bring them up he scans reciept and days I'm all good I did where's my money you can either pay me cash back or put it to my card. He never asked and sent it out to some other card which was a guy with me who I already paid to do the job and all the parts and then tells me the money will show up to 72 hrs in like I didn't pay credit this is debit same as cash and if that was the case he should have told me or sent it to the card of my choosing. Not to someone else so instead of talking to me or settling the problem he secretly called the cops who weren't going to come but one was by and did or said nothing. Needless to say I have to now play a waiting game for my money on there mistake while the guy was beyond unprofessional or sneaky. My days with autozone are done especially with the sneaky cop cars and other worker telling me he's lying. That's at corunna rd and the pos guy is the white heavy set guy acting as the wanna be manager and key holder. Please do better autozone and communicate so screwing people and taking us for granted. Time to take all business else where my family my car people and all of us car sales man are going elsewhere it's not our first rodeo

    During two recent visits, staff members were efficient and helpful setting me up with a.) new…read moreheadlights, and b.) new lift struts for my SUV tailgate. Discovering one part was out of stock, they located it at a nearby store, and offered to bring it over that day. I wanted it sooner than that, so the clerk had it held, gave me a claim slip, and I drove five miles to pick it up.

    Randy Wise Chevrolet - 2023 Torch Red C8 from Randy Wise Chevy

    Randy Wise Chevrolet

    (30 reviews)

    While the initial process of buying the car was smooth and I felt treated fairly, my experience…read morejust two weeks later has left me deeply upset and disappointed. I reached out regarding a significant issue with the front right wheel pulling hard, and what followed turned into an absolute nightmare. After securing an appointment, I dropped my car off at 1 PM, hopeful for a quick resolution. Four and a half hours passed with no communication from them, leading me to make two calls for updates. To my dismay, I learned they hadn't even begun to inspect my vehicle. The response I received was disheartening; it felt dismissive when they suggested I would have to cover costs that should have been addressed by them so soon after my purchase. I expected at least a simple courtesy of checking my car and providing updates instead of making me chase after them for information. After speaking with four different people and experiencing confusion over who was responsible for costs, the used car department finally offered to split the cost of a diagnostic. They promised to pick up my car the following Monday, but nearly a week has passed without any follow-up or scheduling communication. The lack of respect and communication throughout this process has been incredibly frustrating. One service representative, Todd, was particularly dismissive, treating my concerns as if I were overreacting and implying that I was simply making up issues. This is not how a new customer should be treated. Having only purchased my vehicle three weeks ago and already facing such a distressing service experience--despite having bought an extended warranty--I feel abandoned. The fact that I can't get a simple diagnostic covered after spending tens of thousands of dollars is truly unacceptable. Now, I am forced to spend $200 to have it serviced elsewhere. I will return to Randy Wise only when necessary for warranty work.

    just an update from my previous experience. Bought a package of 3 oil changes. Used 2 and then…read morecovid hit. You could not get your car in during that time. Finally got it in, and they inform me (after the oil change) that my last oil change EXPIRED. They are now holding my car hostage. Randy Wise is a thief, plain and simple.

    Suzanne Auto Sale - car_dealers - Updated August 2026

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