I have been here about 5 times with 3 different family members over the last 6 years and each time…read moreI go , they are all WONDERFUL and friendly and professional!! I was shocked to see so many negative reviews! Maybe it's not the staff???

I went to my appointment at 11am. Kylie came out to get me…read moreand took me into a very small room to start the eye test after about 5 min I said to her excuse me but I'm like 24 inches from you can you stop yelling when you speak to me? Kylie said I work with alot of older people that can't hear and I said well I have excellent hearing. We finished up and she took me to the next room. Once again yelling at me she said I would have to take out my contact so I did. Yelling once again she then said is it out? I said yes! Then she slams my folder on the table and runs out of the room. As I'm sitting there this woman (Patty) comes down walks past me then comes back and asks me to sit across from where I was and then Patty says I need you to change the way I'm speaking. I said excuse me what are you talking about? She then says well I was told that you were not being nice! I said my response to Kylie was YES! Patty then says to me well you need to get out! I sad ok and I left! Now, I know that Dr Granger will Not see this but she needs to rethink Patty's position as well as Kylie's position! I wouldn't recommend Total Vision to anyone! Loud mouth Kylie is going to find out that Karma will get her! Unprofessional and rude people at this place!

I recently had cataract surgery at Precision Eye Institute in Edgewater, Florida. The doctor that…read moreperformed the surgery, Dr. Krajnyk, was absolutely amazing, as was the entire team. The most professional, friendly and helpful group of people I have ever encountered at a doctor's office. As I am sitting here typing on my iPhone, I can see everything for the first time without glasses or contacts. Near and far 20/20 the next day! It is amazing! Highly recommend not only the surgery when the time comes, but this practice in particular. Thank you Precision Eye Institute!!

Back in Nov, I had my eye appointment, picked out my glasses and ordered them & then I waited. The…read moreprescription was wrong, it happens. I got a recheck on Nov 11th. It has been 55 days.....yes you read that right.... I AM STILL WAITING FOR MY GLASSES! 55 days after my recheck. This place is nothing but excuse after excuse. When you pay for something, you expect to get it, when you pay $500+ for something, you expect to get it quickly! 2 month is absolutely obseen! Im tired of.phone tag,, Im tired of "the doctor doesnt have time to speak with you", Im tired of "we dont know where your glasses are", "we don't why they weren't sent out" I deserve answers at the very least! You can't take people's money and refuse to give them what they paid for! You know what pisses me off the most? I loved the doctor, he was absolutely amazing, and it's rare to find a doctor I can trust. Regardless, nothing excuses their absolute lack of care for their patients. Im disgusted!

Yes, they take walk-ins! I'm an established patient and was told from my eye surgeon, to go get a…read moresecond opinion! Saw Dr. Tulsi Amin, who explained how eye drops can make eyes dry and irritated, and the need for moisturizing drops can help! Yes, is wasn't pink eye, just irritation, in 2 days of hydrating drops, my eyes are better! Vitrectomy was fine and not the reason, my eyes felt angry-YIKES! Time takes time.

I was very impressed with Dr. Krajnyk. I watched his video on the website before my visit and he…read morewas just as impressive in person during my visit. He seemed very knowledgeable, thorough and caring. His staff seemed friendly and capable. I'm glad to have found a great ophthalmologist in the area.

I had my lasik eye surgery completed in 2001. I had 'coke bottle" lens so I could see. Within 24…read morehours I was without glasses for the first time since I was in the third grade. The personal care from Dr. F. was amazing. To him it was a light touch on my shoulder to affirm I could see the clock clearly- to me- everything. All the things I had missed for so long, clear for the first time in 20 years.I had previously used Dr Grossman to have annual eye exams with glasses and contacts to be able to SEE!!! I was so excited to reconnect with him at Dr. Filutowski's Eye Institute. He always gives me the facts relating to my eye exam and issues I will be facing as I age. All the staff are dedicated to providing service without any rose colored glasses. This is an annual visit for me to maintain my vision without issues.

The actual cataract surgery was very good. My issue is that I was overcharged significantly and…read moreit's now months later, and I am still waiting for the refund of over $500. My insurance should have been better verified so that I did not spend nearly a $1000 for a procedure that should have cost less than $250. When I returned for the second eye, they were going to charge me again until I explained that I had already overpaid with the first eye. They then applied the overcharge to the second eye. I am still waiting for the remainder to get refunded. My first surgery was April 2, 2026. My second was April 30, 2026. It's now June 17th and it may still be another month before I get the overpayment back.

Like all doctors, it seems, waiting is the name of the game. Arrived at 8:45 and initial eye exam…read moreby technician hairbrush port quickly. Then sit for 45 minutes (or more - still waiting) to see the doctor. Heads up, doc - waiting this long is a sure way to annoy your customers. Space out the appointments!!

Visiting from out of town after recent cataract surgery in another state and started suffering odd…read morevision issues. Dr. James Li saw me promptly for an appointment, conducted an extensive eye exam along with retinal scan, explained precisely why I was experiencing the "shadow effect" in one eye, explained the solution (wait, your brain will adjust, hopefully) and the downside of a lens replacement surgery. He was personable, caring, thorough, and really knows his stuff. Everyone at DiGaetano Cataract Services was professional and efficient. I got a next day appointment, all the nurses handling my case were friendly, warm and professional, and I walked out with all my anxiety abated. I highly recommend visiting this office for cataract issues.

They ruined my eyes. Don't go here. Been over a year since my cataract surgeries and I still have…read moretrouble. Scar tissue was removed by laser and now have permanent floaters.

The staff at the Filutowski Institute were friendly and very helpful. Dr. Filutowski was…read moreprofessional and answered all my questions. My surgery went smoothly and my recovery is going well because of their care.

Review for THE EYE DOCTOR…read more I love Dr. Heacock, but I do not like the company that has taken over from Total Vision. One of the workers male who work in the front sits left corner is rude to his coworkers and customers, and I am not going to go there ever again. Sorry, Dr. Heacock, but I am going to be changing my provider. I do want to to say thank you to Dr. Heacock for everything he has done for me, but the name "THE EYE DOCTOR" is not for me.

I love Dr. Heacock, but I do not like the company that has taken over from Total Vision. One of the…read moreworkers who work in the front is rude to his coworkers and customers, and I am not going to go there ever again. Sorry, Dr. Heacock, but I am going to be changing my provider. I do want do to say THANK YOU for everything he has done for me but my "MYEYEDR" is not for me

Small shop, friendly. Haven't tried the doc himself for an eye-exam, but I did check out the…read moreglasses. Make sure to ask for the catalogue.

We moved to the area a year ago, and are now patients of Dr. Young. He is a very caring…read moreprofessional , the staff is awesome. I had an eye issue and he worked me into his day , spent quality time on the exam , explained the treatment , never made me feel rushed . We feel fortunate to have a Dr. Of his caliber caring for our family. Sincerely CKeller