Awesome store John helped me find the light that I needed and installed it for me. They also have…read morea military discount I will no go any place else thank you. God bless

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Terrible new manager, very disrespectful staff, didnt help me finding something, while juts saying…read moredown what isle, when I stepped the one kid was juts sitting there playing with somthing. Used to come in a get greeted this store needs to be fixed cause till drive to tri-cities before I go there again!

ordered a part over the phone was told it would be there when they opened in the morning drove 45…read moreminutes to pick up the part and the lady never ordered it. Nobody said it had to be paid for but she confirmed that it would be there first thing in the morning and just never ordered it talk to manager and terrible customer service. No excuse will never shop there again.

Not sure how to review this my car was stolen in October and I got a call on Saturday telling me…read morethat it was finally recovered and that this is where my car was towed to but I can't get anyone to answer the phone so I can find out how to get it back.. please call me so we can hopefully get the car thank you it's a blue 2013 hyuandi accent

My car left me stranded 20+ miles outside of Hermiston on a major interstate at almost 10 pm on a…read moredark night. I was tired and hungry and almost in tears out of frustration. I called Bert's and they were beyond greatness!! Super friendly and reassuring from the initial call, all the way until they dropped my car off. I'm so grateful for their quick, professional, and compassionate service. I'd recommend Bert's over and over. Thank you!!

Took car in for oil change. We were first and only customer In auto care. Were told it would be 30…read moreminutes. Hour and thirty minutes later, we were told car was chosen for "audit". Asked to opt out of "audit". Was told not possible! Will not be returning to ANY Walmart in the future for auto-care. Incidentally, the last time my other car was taken in-for oil change, different Walmart, the oil pan was stripped. Cost me plenty to have their carelessness corrected. Take your vehicle to a reputable service shop where you will receive prompt courteous knowledgeable service.

Customer Service is poor. I bought a battery & walked out to my car & my car was dead. I went…read moreback inside to see if one of their service men could install the battery for me & was as shooed back to my car. 15 minutes later still no one in sight on their way to help( keep in mind it is 30 degrees outside) so I went back inside to find out if they were planning on installing the battery. The worker said yes one of our guys will be out there as soon as he has a chance it's been another 15 to 20 minutes of me freezing and still no one in site on their way to help install my battery. If number one they would've first gave me the option of the installation I probably would've done it but number two told me it was going to be longer than a few minutes and I could've called one of my friends or family members to help me. I hate that I have already spent my money here I would much rather spend it somewhere else and spent more on the battery if I had to just to have a halfway decent service. I will never be back here for any automotive purchase again! In the meantime I have a family member coming to help me because I would rather not give this company anymore of my hard-earned money for horrible relations.

I recently visited Casiday Battery and I couldn't be more impressed with the service. From the…read moremoment I walked in, the staff greeted me warmly and were incredibly knowledgeable about their products. Brian helped me find the perfect battery for my needs quickly and efficiently. The shop itself is well-organized and clean, making it easy to navigate and find what I needed. What truly stood out was their commitment to customer satisfaction; they took the time to answer all my questions and even provided tips on extending the life of my new battery. I left feeling confident and well taken care of. If you're looking for a reliable and friendly place for all your battery needs, I highly recommend Casiday Battery. Rick is also an awesome guy!! Great prices.

My car wouldn't start one morning, so I jumped it and got the battery checked out by a local lube…read moreshop. I was told it was fine, so when it died again later that day, I knew I was in trouble. I swung into Casiday preparing for a big bill to get something more serious fixed, but nope! My battery was, in fact, bad and he replaced it right there on the spot. Half an hour later, I drove away with a new battery and haven't had any problems since! I had a great customer service experience and got my car running! Perfect.

They have never disappointed me when I go there. They listen if I have any problems and take care…read moreof it. Nick helped us with a problem from another Toyota dealership that wasn't any help. Hermiston Toyota always goes up and beyond in customer service

Roger's Toyota of Hermiston isn't like any other car dealership in the best way possible. They made…read morethe car buying experience the best the second time around for us! We have purchased a 2024 RAV4 XLE Hybrid and a 2024 Tundra TRO Off Road Limited through Roger's. We appreciate how they do frequent check-ins and how welcoming they are. We are so grateful we got connected with Alexis Mercado through a friend the first time around and to work with him the second time around as well. We look forward to working with him in the future (hopefully he stays at Roger's forever!) if a new car need comes up again. We keep referring family, friends, and keep going back ourselves because of how genuine, transparent, kind, knowledgeable, patient Alexis is; he has made our experiences smooth and stress free.

My car broke down while heading to Colorado and Chevrolet dealership couldn't check it out for a…read moreweek out so Cascade took in my car looked at it first thing in morning let me know what was wrong with it and because of low mileage told be it would be best to take it to dealership. They took me and my 3 boys to the local hotel and made sure tow man had everything he needed when towing again to dealership....they did all this for me and did not even charge me because I was in such a horrible situation. All with a smile and sincerity. These people at this autoshop are so sweet and wonderful.....thank goodness there are still businesses like this out there. Thank you Cascade Auto Repair! My boys thank you you!

These guys are great! I had my AC Compressor replaced by them and in the process they accidentally…read morepunctured my radiator. I was driving to Seattle for the weekend and my car started overheating outside of Ellensburg. I left my car in ellensburg and they towed it back to Hermiston, repaired the problem and then towed my rental car back. Great service! I love that they really went above and beyond to take care of the customer.