Let's just say I went through a lot at another dealership. Called Rogers Toyota and had Chris…read morehelping me out, immediately got back to me less then 5min made a deal and honored it unlike the last dealership. Made everything smooth taught me a lot about the new Tundra I picked up. Just overall amazing experience with everyone at this dealership especially Chris he's the goat!

They have never disappointed me when I go there. They listen if I have any problems and take care…read moreof it. Nick helped us with a problem from another Toyota dealership that wasn't any help. Hermiston Toyota always goes up and beyond in customer service

24hr On the Spot Road Service is great. Alex took our service call and was fast and definitely went…read moreabove and beyond to help us out with replacing several tires for us and help us back on the road. The price is fair especially considering how fast he arrived and other shops around didn't have any techs available. Highly recommend them!

Broke down on the side of the road in Pendleton, OR at 2am due to truck losing every bit of it's…read morecoolant. Called these guys and they said they were about an hour away. When the mechanic got there, he spotted the problem right away and got us fixed and back on the road again. He was knowledgeable and very professional. Thank you for getting us on the road again.

#1 Friendly #2 Efficient/quick…read more#3 Quality work I needed the headlights cleaned on my 17 year old van as they had gotten quite cloudy over the years and it was hard to see at night. Custom Collision polished them up, just in time for all the rainy, dark winter driving! Super helpful!

This shop was the go to repair shop for state farm insurance company. This was not my insurance as…read morethe person repsponible for the damage gave me all his information and I was able to get the work done. This shop scheduled me and was great in getting the work done. The vehicle is only a year old and I was concerned about the work. I was told that it would look just like new. Well kudos to them and yeah it looks just like new. I was totally satisfied and will go there again if I ever need work done in future.

Highly recommend! We were headed back to New York , and our trailer leaf springs needed replacing…read more They took us in as quickly as possible, and we were able to get back on the road later the same day. Fair pricing.

I couldn't recommend Drake's more highly! On my way from CA to WA for a dog trial, the Leaf Spring…read moreon my Wolf Pup broke just outside of Pendelton. I was feeling pretty good because the tow truck driver told me this was the best place he knew...but grew concerned when I was reminded it was a Friday and only 45 minutes till closing when we arrived. Fortunately, they had the necessary parts in stock and "the guys" descended on my trailer like a pit crew, getting me out of there just minutes after closing. They were reasonably priced, extremely nice, did quality work and got me and the dogs back on the road. BEST PLACE EVER!

The truck repair center head tech at the back of the parking lot helped us tremendously! We had…read morebeen traveling from Michigan back to our hometown in Oregon when we stopped to get diesel at Love's. After we fueled up, our 12 year old English Cream Golden Retriever whimpered he needed to go-and by go- I mean go! We pulled over and by the time we got 3/4 the way to the grass, he slammed on his brakes and started 2 diarrhea puddles on the asphalt. My heart stopped! How the f* am I going to clean that up! When he paused, I hurried him to the grass, where he began the poop stop and go butt walk. Several butt drags later his tail and leg floofs were streaked in diarrhea! I asked my husband to go to the repair shop and ask if they had a hose so we can clean up the dog and possibly the parking lot. The main tech guy allowed us to use the hose and we are grateful! Unfortunately, the hose was not long enough for the asphalt. I apologize to the truckers who might be driving through some s* right now as I type this. My husband couldn't find the guy to thank him when we were done, so I am doing it now! Thank you! Thank you! And I mean it from the bottom of my boys bum-Thank you!

Not sure how to review this my car was stolen in October and I got a call on Saturday telling me…read morethat it was finally recovered and that this is where my car was towed to but I can't get anyone to answer the phone so I can find out how to get it back.. please call me so we can hopefully get the car thank you it's a blue 2013 hyuandi accent

My car left me stranded 20+ miles outside of Hermiston on a major interstate at almost 10 pm on a…read moredark night. I was tired and hungry and almost in tears out of frustration. I called Bert's and they were beyond greatness!! Super friendly and reassuring from the initial call, all the way until they dropped my car off. I'm so grateful for their quick, professional, and compassionate service. I'd recommend Bert's over and over. Thank you!!

We took a farm pickup into get detailed. Sixto worked on the interior and did a fantastic job. The…read moreinterior looked like a new pickup. We will be bringing more vehicles to him.

My husband took his new to him used pick up to Sixto to see if he would be able to buff out the…read moremany scratches on the finish. Sixto had the truck for about 5 hours. He did an absolute amazing job! The finish on the pick up looks fabulous! Sixto and Lucy do fantastic work and really care about their customers. Definitely look them up if you need any detail work done. I know we will be back.

I took my truck in to have cooling system flushed and new motorcraft antifreeze(provided by me)…read moreput in. I was hesitant to allow them to do the work after finding out that they use tap water instead of distilled or better yet de-ionized water(automobile industry recommended). The problem with tap water is it will induce corrosion throughout the entire engine cooling system. I wasted $200 bucks between labor and antifreeze. I will now go to Tri-cities to a business that will drain/flush and replace antifreeze with distilled water(2 weeks after Autokool did their inferior work) another couple hundred bucks but peace of mind. Also the person that was bothered to get away from his newspaper to work on my truck, used a worm screw clamp where the reusable clamp that applies equal pressure to the hose had been(charged me for the inferior clamp he put on) either he's not smart enough to remove the new style clamps and reuse or? Anyway he completed his hack job in about 40 minutes and got right back to his newspaper. Must of been a good article because he couldn't be unconvinced to discuss the work he performed. Long story short: I WON'T GO BACK auto-UN-kool!

These guys did good work for me. I was on the road from Portland when my radiator sprung a leak…read more After I got towed to this place, they fixed me up with a new radiator near the end of the day and got me back on the road in about an hour. While I was waiting, I had a great conversation with the owner about the town and everything. He was obviously super-connected to everything going on there. Oh, and he recommended the Farmer's Kitchen to me, which was AMAZING!