Was happy someone called me and I was able to explain my wants and needs. Very responsive, not sure…read moreabout the quality as of this time, will find out when alteration are performed.

Excellent dry cleaners. I am professional and they always have me looking my best. The staff is…read moregreat and very courteous. Atty Bill

I was headed out of town and missed a dry cleaner drop off day (due to the 4th of July holiday). I…read morewanted to take the items with me they had cleaned on vacation. I called and the owner personally dropped off my items to ensure I had them before I left for vacation. That kind of customer service is unheard of. Thank you so much for your help and service.

Updating my previously bad review to five stars. After I posted, someone from Dry Cleaning World…read morereached out to me and was very apologetic. They came and picked up my items and replaced the zippers, and also dropped them back off at my house. My mind is blown by how much they really do care, and my items that I received back are perfect. 1000% I will be back Old review: I don't recommend this place. I have come here for a good while now, and I think the quality is mediocre at best. I have paid for multiple zippers to be replaced, and they charged me for this but didn't do the work, and this was on multiple items.

Brandon is awesome! Great service and clothes always come out nice and clean. Highly recommend!read more

Great & friendly customer service. Very prompt on their time and with good quality on the dry…read morecleaning service. Gracias. Thank you!

A mixed experience over the years. Items have been cleaned/pressed as expected, but I wouldn't take…read moreany "intricate" items to Rockwood. A few years ago, I took a wool sweater here that had rivets along the neckline. Upon picking up the item, I contacted Rockwood to let them know that many of the rivets were missing. They found the rivets in their machine, requested I bring the item back & they'd repair it. All worked out well, other than I had to drive back and forth from Dublin. The least they could've done was refund the dry-cleaning expense for this garment due to the inconvenience. I gave them another shot this past fall with 2 wool blankets from Pendleton. Unfortunately, the leather Pendleton patch on one of the blankets was completely damaged after taking it to Rockwood. When I notified them, I was told that it was likely a Pendleton quality issue as they clean many wool blankets from that brand & have never had an issue. I was also told that the cleaner responsible for this particular blanket would have brought the damage to management's attention. Ultimately, I was told to reach out to Pendleton and see if they could send me a replacement patch (which the company does not do, understandably so.) Long story, short - I was disappointed by the lack of accountability from this business. Mistakes happen, but I've learned my lesson here. I've since found an alternate dry cleaner to use.

The place was clean and washer and dryers well maintained. I was able to get 3 loads washed and…read moredried in 1.25 hrs. Great place if you need a laundry service.

If I could leave no stars I would. DO NOT GO HERE. The "staff" was very rude and careless. Business…read moredoes not seem legitimate. The prices online then when I went in person were not the same. Then say it takes 4 days then say only business days. The service and communication are not aligned. Whoever the owner is please do better.

Since the Sterling Cleaners on South Hamilton Road has taken over new ownership the quality of dry…read morecleaning my clothes is unsatisfactory. Within the last 6 months I always have to take an article of clothing back for some reason. This latest reason is my solid gray kakhi. When I received them back they had a bunch of white lines throughout the pants. I assume the Arabic gentleman is the owner who informed me that he couldn't help it! Not an ounce of understanding that this cleaners ruined my pants. He offered me $20 off my next visit, but before he did that I told him I wasn't returning as a customer due to all my clothing issues. He shrugged his shoulders and said that was the best he could do Lisa Stith

Terrible & I will NEVER support this business ever any! I've had several issues in the past &…read morebecause of their close location & cheap prices, I kept giving them chances.. But after my last time there, I'm finally done! They messed up some light-blue jeans that I really liked wearing! They gave them back to me with red dye on them in several places.. I pointed it out to them immediately when I went to pick up my clothes.. They took them back to fix, a TOTAL OF THREE TIMES which took about a month of back & forth! The manger/owner told me there was nothing else they could do & told me that they are not responsible if dye transfers onto clothes! He REFUSED to compensate me for my time and jeans that they RUINED!!! #SterlingCleanersSuck

They did an excellent job. I had four rugs, two of them were nice oriental rugs. Everything looks…read moreso much brighter. They even picked them up and delivered them.

I'm a Realtor - it is important to me that companies I recommend do a great job. Recently I needed…read morethe carpets in a home done quickly - we were within three days of closing. I called the "big" companies and was told they were two weeks out. The best they could do is put me on a waiting list. Martins had a human answer the phone (YAY!) and immediately got me on their schedule. They called me when they were on their way to the property. Ricky and Zac were on time, professional, covered their shoes upon entry. Listened to what the needs were and did a professional thorough job. Thank you! Martin Carpet and Rug Cleaning are in my phone and a ready referral for my colleagues.