Never had a problem for over 10+ years. This the only cleaner I use. The turnaround for my clothes…read morequick and fast.

Don't waste your time. They will start out doing a decent job and then you'll begin to notice that…read morea few items weren't cleaned or were [somehow] partially cleaned. Customer service is poor! It's hit or miss with this cleaners. Sometimes my clothes SEEM cleaned and others times, it's is clear they simply pressed them without cleaning. Pressing is also hit or miss. When a redo is requested, the garment returns looking as if nothing was done. And, the clothes never smell "clean." They either don't have a smell or a slight scent of a cleaner used to mask an uncleaned garment.

I love this dry cleaners. Reliable. Good quality work. Top notch. For me it's the only cleaners…read moreI'll be going to.

A very courteous owner and a nice pressed shirt at a fair price makes Sandston Cleaners a good…read moredeal. Only minor drawback is they are only open MWF and Saturday morning. Not a big deal really.

I walked in to get my dress hemmed for the Marine Corps Ball, but the lady at the front had this…read moresour look on her face like, "Oh god, don't tell me it's another military alteration." I let her know what I needed and she immediately said she couldn't help me and to find someone else. I did notice she looked exhausted so maybe she was swamped with other alterations? Either way, she came off rude in how she turned me away. I ended up at PJs Alterations, they were way more nice and accommodating!

My go to place for cleaning and alterations. They do a great job. I've never had a problem with…read morethem. The people there are the best. Wanted to alter a pair of pants. They said it would not come out right and recommended that I not do it.

Overall, good cleaners for the pieces I needed dry cleaned. Service was fine. Dropped off 5 pieces…read moreand it was ready for pickup in 3 days. There was a price difference from what was told when I picked up. I didn't ask about it because it was less than a $10 difference -- but be sure to compare the balance texted to you with the receipt in person.

I had requested that the slacks to my suit be expanded in the waist. I was charge $28.00 for…read moreletting the slacks out. I didn't try on the slacks for over 5 months but was disappointed when I realized nothing was done. Please try someone else for any alterations.

Superb and highly professional service. Staff is extraordinarily courteous and very timely with…read moreservice. Only cleaners in the West End of Richmond that we would consider using!!!

I have been going here or alterations and dry cleaning for over 3 years now and I would not trust…read moremy dry cleaning and alterations with anyone else. My first visit I needed measurements for a Sari and while some places charge for this service they offered to do this for free for me. The staff is always friendly and learned my name after only a few visits. I am short so every pair of pants I buy needs alterations and every time they have come out perfect. While this place may be on the higher end price wise I am a firm believer in "you get what you pay for", and the Village Clears place has never disappointed.

Phenomenal quality of services, as well as courteous and professional customer service…read more What else should one look for in a local shop with expert alterations, pressing, cleaning; all done at a more than fair, incredible price & value, delivered with a rare for today politeness? I can work around their limited hours and it's worth it.

This business does business the way it should be done. Attentive, effective, kind, personable,…read moregreat prices. Everything that I have brought for dry cleaning comes back exactly as I hoped it would come back to me. Thank you!

Amazing service! My wife had our 3 child and having the Wash & Fold service during this time has…read morebeen a great help

We moved to Richmond two and a half years ago. We have been using them for pickup and delivery for…read morethe whole time since then. They have never lost anything. The laundry and dry cleaning are both excellent. Their pricing is extremely reasonable given the excellence of their service. We have found their customer service to be courteous and responsive always. They run an excellent business.

This place is actually called Pro Cleaner. The owner was friendly. Very helpful. However, I found…read morethe prices to be too expensive so I decided to go elsewhere for my dry cleaning needs. My king comforter with two pillow cases would have been $40 dollars total. With so many dry cleaning options this place will not be able to do good business with their price point. Save your coins and go elsewhere.

So This is a wonderful place to get your clothes clean they are reliable not once have they got my…read moreorder wrong what I mean is no one clothes got mixed up with Mine let me add this to it I've been going there roughly 3 years The guy who works there Is very pleasant I really don't have any bad reviews for this place seems to stay busy so that's a good sign some people might find this a issue and I will explain you drop your clothes off let's say on a Monday you won't get them back till Friday I don't really have an issue with that I have enough clothes to be OK with that some people might not be as fortunate that's all I was saying so I'm going to end this review I hope it helps so they get a A+ keep up the good work