I have been working at Winter Village for over 10 years. I love working with the residents and also…read moreour team. It is the most rewarding work I have ever done in my life. I started out my path as an activity professional in another facility. Since I have been the activity director at Winter Village I have found my passion and I absolutely love working here. I wouldn't want to work anywhere else!

Worst place to put a loved one. Staff is rude and careless. They wont respond to resident needs.read more

My mom was too ill to change homes from a decent care situation at Manor Care in Venice, but after…read moreinvestigating this place, we wish we had placed her there after her hospitalization. Very warm, caring atmosphere.

Dr. Duncan, Amanda, and their staff are amazing. Always willing to answer any question you may…read morehave. Treatment and bed side manner are very comforting. My entire family is a patient of hers.

Dr. Duncan has no respect for her patients. I sat in her waiting room for over an hour after my…read morescheduled appointment time. Then sat in the room for another 15 minutes before she entered, upon her entering the room, or should I say after she barged in the room without knocking first, my mask was down below my nose. She stopped dead in her tracks, put her hand up and out in front of herself and demanded I put my mask up, I was taken aback by this as this is my first interaction with dr Duncan. I asked her if my mother could come in the room with me because she is a nurse and I wanted her to be able to ask questions I wouldn't think to ask (I've never had surgery before) She said "absolutely not" She then forced me to switch rooms because I "contaminated" the previous one by breathing through my nose. Her actions and demeanor were so rude and condescending that I asked to have her PA go over my results instead. I had to FaceTime my mother in the waiting room that was filled with 15 or more people to discuss my medical problems so apparently she doesn't follow the HIPPA laws either because other patients were telling me "good luck with your ankle" as I was walking out. I have never in my 33 years been treated like this by a medical "professional". And I most certainly would not allow someone of this low caliber to cut me open. I would prefer to let my dogs veterinarian treat me rather than Danielle C Duncun they certainly have better bedside manner that's for sure.

My mom had a great experience at Brittany Manor with her rehab. Everyone was great and friendly…read moreand she enjoyed her stay. ​

My experience has been above average by far. Great staff who are knowledgeable and compassionate!read more

My Mother was here for a long time and was loved by the staff. Many of the staff took really good…read morecare of her, while others where only there for the pay check and did as little as possible to make her stay a safe/healthy one. For people on vent care it's a lovely place. Parking is difficult as almost all visitor spots are taken by employees including the handicapped spot by an employee who is not handicapped. I do appreciate the care the Doug provided and the outstanding housekeeper Melissa.

I've been here for a little over a month. I had really looked forward to staying in such a…read morebeautiful, established, facility, but I really wish I hadn't stayed here. The most of the staff are very nice and helpful, but they are way understaffed, so It's hard to get efficient help when you use the call light. Also, meals are terrible. If they have any flavor at all, the are fried or full of grease or oil. Meals are not well thought out and cooked for elderly, or ill residents. I really expected and was told before I came here, that they had a full time cook and home made meals. You can tell that is not the case here. The one thing that really upsets me, I see they are building new offices (in a star shape) for upper staff members. For a facility that is so archaic and understaffed, that is ridiculous. If it wasn't for the residents, they wouldn't even have a facility. Why not take care of resident needs and staffing issues before spending so much money on offices. Such greed is all I see. Update the call lights to a system like the hospitals where staff can call down to the room when a light is on to see what is needed. That way the most urgent things can be attended to first, and what is needed can be taken straight to the rooms instead of having to make 2 trips. Also, provide radios or phones for ALL staff members so they can contact each other as needed, especially for emergencies. FIRST PRIORITY should be resident care and SECOND should be nursing/assistant staff. LAST should be providing new officies for upper staff. Needless to say, If I have to return to a nursing home, it won't be here. I LOVED Warwick when it was opened, I would have happily lived there. My doctors would like me to stay long term, but I'm glad to be leaving here.