The service was pretty good and overall the experience and interactions themselves were great. Just…read morean issue with inspecting. I had a long 3 hour wait to get my tires looked at because my car started wobbling funny and my usual mechanic (dad) was too far away to assess it. They found an issue with both front tires. No big deal, easy enough to fix. One back tire was fine because it was newer and one had been on the car since we bought it, so it needed replaced but they told me it was OK for the interim. I ended up calling dad to let him know what happened and he decided to trailer my car back to my hometown and trade me the truck. Upon his inspection, they never should have let me drive out of the shop on the rear tire. There was a deep crack and exposed wires. It was a miracle nothing happened prior to getting it checked out. They're not a bad business and I will chalk it up to busy day and an oversight. It just seems fair to let you know in case you have big tires with thin walls like I do.

Great place for truck and trailer tires as they do carry 14 ply. Highly recommend this place.read more

I want to thank Ancira Ford specifically Service Manager John, for stepping up to the plate and…read moremaking a negative into a very positive experience. Just know Ancira Ford Floresville Service department is the place to bring your vehicle to and know that Ancira will do the right thing. In today's world, this doesn't seem to happen very often. Thank you! Roy Barrera

Never ever do business with this dealership. Extremely unprofessional. I purchased a vehicle had a…read moreloan funding directions sent to the dealership which they never sent to the bank. I offered several times to place a deposit to be told they dont take deposits on used vehicles. I was told paperwork would be overnighted to me only to get a text message this morning that they sold the truck. Be very wary doing any business with this dealership. Id hate to see this happen to anyone else. Sadly I cant give them a 0 rating.

Great prices. Great selections. Very professional, informative, & friendy…read more Thanks Ramos, for a great tire shopping experience.

My husband had a few things that needed fixing on his truck. Everything was done, and done right,…read morein less than 24 hours! The shop followed up timely and exceeded our expectations.

Got a flat tire on the highway and needed to get a new tire…read more Nelsons Truck & Tire Came through with quick and efficient service at a fair price. I would highly recommend them if you need a new tire!

Wouldn't trust them to fix an RC truck. I have an older model diesel truck. They were the only ones…read morein the area that said they would work on it. Took them an almost a week to diagnose what they said was problem. After they fixed it, my truck still didn't run. They came back and said it was going to be a bigger job and cost even more. My truck sat there for almost a month cause they didn't have the equipment and in fact couldn't work on it. Ended up having it towed over to the Ford dealership to get it fix. The lack of professional. They got grease on the driver door and center console. Couldn't even clean up after themselves. Definitely considering legal action against them for fraud.

The guys who work there really do a good job of prepping my car. My car comes out nice and clean.read more

Excellent job! This group is efficient, fast and friendly! I appreciate Anthony's attention to…read moredetail and exceptional customer service! I love all the special little touches: free vacuum. Interior cleaner, and micro fiber towels! Always my choice for a clean car! Thank you !

Swift prompt service. Highly recommend. Took my car in for noise on the steering column. Same day…read morediagnosed my issue. Next business day, repair was completed and took vehicle home. Price is very reasonable.

I've taken our vehicles here 4 times now. They did great with two alignments. They are a busy…read moreshop which is a positive with some caveats. The last time I asked that no work that couldn't be wrapped up in time for me to pick up the vehicle by a specific day not be performed so my spouse wouldn't be without a vehicle. I called to check on it and it hadn't been touched yet so I reiterated that the car needed to be picked up on Thursday. Evidently, they wanted all the work I requested and proceeded to begin repairs which they COULD NOT finish by my deadline. I was going to bring it back in to have them finish up whatever they couldn't finish the following week. This left my spouse without a vehicle!

I take all my cars here, Edwin helps me whenever my cars need it. Even slows down the repair if I…read moreneed more time to get my money. Never cheats, always truthful. He even helps people after hours if an emergency happens.

Very dishonest shop Charge me three times what they…read moreshould've charged according to the Toyota manual to repair brake system DO NOT USE THEM

I contracted with AT Automotive in Devine, Texas, in May 2024 to repair a misfire on bank 2 of my…read moretruck. I paid approximately $3,500 for repairs, which they diagnosed as a faulty timing chain and sprockets. They claimed that replacing those parts would fully resolve the issue and gave me a 2-year/12,000-mile warranty. Within 2 months, the misfire returned. They claimed it was a loose wire. Two weeks later, on a trip, the same issue came back, and I had to replace a spark plug and boot myself. After the fourth return visit in January 2025, I discovered that my original warranty document had been removed from the visor and replaced with a falsified 1-year warranty -- without my knowledge or consent. Despite repeated attempts to fix the issue, the truck never ran correctly. The misfire continued from the initial repair in May 2024 onward. Over time, the shop changed its story from a wiring issue to faulty fuel injectors, then to warped valve heads -- yet no diagnosis was ever confirmed, and they provided no evidence. Upon my own inspection, I discovered: Oil leaking from the driver-side valve cover. The passenger-side valve cover patched with cement -- a clear sign of improper repair. Both valve covers were removed during the timing chain repair. Any damage during removal and their improper reinstallation caused additional oil leaks and misfires. Only one valve cover was replaced in late January -- well after the truck had failed again. The truck has never overheated, so the claim of "warped heads" is false. Despite this, the shop continued to withhold the vehicle and added new costs unrelated to the original issue. In July, I called for an update and was told the engine was open and being worked on. I visited the shop in person and found: The truck abandoned in the back lot. Vines growing into the engine bay -- proof it had not been touched in months. The battery was dead, cables missing, the truck unsecured, and no sign of any work being done. I've called monthly for nearly a year. They never once called me back. Every update came only after I initiated contact. After a full year, they still have my truck. Most recently, they claimed banks 4 and 6 were now misfiring, contradicting my own scan showing bank 2 -- the same original issue -- remains unresolved. They even claimed my computer scanner was wrong. This shop changed diagnoses repeatedly, withheld the vehicle, falsified documents, and never provided the promised repairs. I would not recommend this business to anyone. they responed through google the first time in months but never called my attorney, their response - A T Automotive 2 (Owner) 6 hours ago We take concerns like this very seriously and regret that this customer feels dissatisfied with their experience. Our goal has always been to provide quality repairs and clear communication, and we're sorry if we fell short in that regard. Due to the complexity of engine diagnostics and repairs, some issues can require multiple steps to fully identify and resolve. That said, we would welcome the opportunity to review this matter directly and work toward a resolution. We encourage the customer to contact us at the shop and ask for management so we can discuss the situation in detail and determine the best path forward. We value every customer and appreciate feedback that helps us improve. This statement does not reflect the reality of what happened. I paid $3,500 for repairs that were never completed, and my truck sits on your lot for 12 months without resolution. Despite multiple calls and visits, I received no clear communication or results. The issue I originally brought it in for -- a misfire -- was never fixed. After claiming the timing chain was the problem (and charging for it), the issue persisted, and later diagnostics revealed additional problems caused by improper reassembly, including stripped valve cover bolts. A formal demand letter was delivered to you by certified mail and email. You acknowledged receipt but failed to respond by the deadline, nor did you arrange for the return of my vehicle. I have retained documentation, communications, mechanical reports, and legal correspondence showing the full history of this matter. At this point, your claim of "welcoming the opportunity to resolve" appears disingenuous. I welcome actual accountability, not another delay tactic.

Quality customer service and Hard working mechanics that get the job done on all vehicles that come…read morein the shop