They are wonderful to deal with and so friendly and listen to what you want and then and have great…read moresuggestions. They do an excellent job and so reasonable. They were recommended by friends and I a so thankful they did. Thank you Erica and Lou.

The owners of this store are wonderful. They are super friendly and quick. They are fun to talk to…read moreand extremely kind. Great job

SNOBBY!!! One ring they said wasn't worth the money to repair because it was only silver. Another I…read morehad repaired there, they said stone was only glued in. When ring was returned to me, the stone that I asked them to put back in was sticking out, fell out again soon after.

An absolutely wonderful experience. My wife wanted a certain ring that is common to the tiffanys…read moreline. The stittgen team was able to make something truly unique that was even more beautiful than the Tiffany style. The 4 Cs were executed at the highest possible quality and given the appropriate supporting documents to validate the diamond. Any time we pop into the stittgens store, they have cleaned my wife's ring to perfection, making it look newer than ever. A special thanks to the stittgen employees for going above and beyond to make our stressful ring shopping journey an amazing experience.

I have been a loyal customer of Lugaro for more than 10 years. During that time, Clara and her…read morewonderful team have distinguished themselves as being the best of the best in the field of fine jewelry. It is this confidence that keeps me coming back, again and again, to purchase special gifts for my family and loved ones. I know that the quality will be the best available, and the pricing, both fair and competitive. I seldom write reviews of this nature about any company, but, in the case of Lugaro, I would strongly encourage anyone, who is looking for a superb selection of exquisite jewelry, to meet with one of its personable and professional experts. Mark Mitchell North Vancouver, BC

Their website says they service Rolex in the Park Royal and Victoria stores so I took my watch…read morewhich was under warranty to Park Royal store only to be told they didn't service the watch there. Not very satisfactory. With that kind of service it is not surprising there wasn't any customers in the store considering the mall was busy. Lost me as a customer.

Highly recommend! Ralph is a true gem on the North Shore! Ralph designed a custom engagement ring…read morethat met my criteria: timeless and refined but unique and bold. I was open to any stone and design. A tall order! Ralph took time to understand my lifestyle, likes, and dislikes to design a piece that reflected me. He created several options that we continued to tweak together until we landed. Ralph is patient and kind, and brainstorming was fun. He's passionate about his craft and knows lots about design and stones having been in the industry and making jewelry for many years. Thank you!

I got a bad feeling, I picked my diamond out specifically from a high end jeweller, they have all…read morethe right equipment to measure MY diamond precisely, then I'm told at Lugaro that my measurements on the certificate from Harlings are not the same measurements at Lugaro who DON'T even have the correct equipment. I better get my diamond back, it's only being resized no need to measure my diamond, I told them not to touch it! I'm VERY worried, I'll take it to Harlings to verify that it IS indeed the same diamond, I've been duped before not happening THIS time, I am sorry.

Got my ears pierced today and so happy with my experience and the selection of studs.read more

Great service - I went to sell a couple of pieces of jewellery. The owner was professional, and…read morethe service was great. Would definitely recommend him

Consulted regarding ring repair and resizing. The owner discussed options with me. Work was done…read morein a week and was very reasonably priced. Great quality work. Will definitely go back again!

I have always loved Mejuri even before they opened a location in Vancouver. Mejuri pieces are…read moredainty and cute! I love that they have a decent selection of styles and metals! I have bought a few Mejuri pieces in the past, and I visited the store recently to take a look at one of their rings in person. It's really nice to have a store so that we can take a look at their pieces and try them on. I even brought a few of my own jewelry and asked them if they can unknot them, and they did it for me so quickly! The woman who helped me was super helpful and friendly. She helped me pick out a style that would suit me. I ended up leaving as a happy customer!

I had an appointment and arrived only a few minutes late because parking was extremely difficult to…read morefind. As soon as we entered, we went directly to the ear-piercing section to choose earrings. The employee assigned to do the piercing stood there without even acknowledging us or offering any assistance. When I informed her that I had an appointment, she told me I was exactly "6 minutes and 24 seconds late" and therefore she would not perform the piercing. I was shocked by how rigid and dismissive this was. There was absolutely no attempt to accommodate us, show understanding, or provide any customer service whatsoever. Refusing service over a delay of just a few minutes, especially after a customer has made the effort to come in for a booked appointment, is unreasonable and incredibly frustrating. The lack of professionalism, empathy, and basic courtesy left a very negative impression. I will be taking my business elsewhere.

Service is excellent and the value is terrific. It is a nice location on Granville street near…read moreLondon Drugs. Bring cash with you he does not do credit cards. He is amazing at times.

Ming repaired my mom's engagement ring and cleaned it, while I waited. The diamond solitaire had…read morefallen off. His office door was opened and he was wearing a mask. He buzzed me into the building on a Saturday afternoon, where it seemed like a lot of establishments were closed. He's engaging and professional. From now on, I will get all my jewelry repairs from Mings, he's legit.

Cavalier goes above and beyond…read more I spoke with both Mitch and Joshua to have everything dialed in from the engagement ring to the wedding bands. I highly recommend this place for your wedding and jewelry needs. They're helpful as they guided us through the process of styles, sizes, and price points. Friendly staff who made us feel comfortable and welcomed. 10/10

Cavalier has the absolute best customer service…read more My (then) fiancé had an awesome experience building my engagement ring, which I couldn't love more. I held so much love for this ring in fact, that I struggled to find a wedding band that I felt complimented it, but didn't overpower it. Perisha worked with me over MANY appointments. She guided me to ensure a custom design was going to be durable and stand the test of time (unlike most of the photos on Pinterest). After not one, but two rounds of revisions, I have a ring I am in love with. Perisha, and Cavalier did everything to make me happy even though the revisions were based on my own decisions. They made me feel so assured throughout the process, telling me my happiness was the most important thing. I can't recommend them enough and would never look anywhere else for my anniversary bands and fine rings to come :)

I bought earrings at Vivah that were supposed to be worth $60 (half price at $30) to wear for a…read morespecific occassion. They broke half way through the occassion when I touched my ear. I had literally bought them the day before and taken them out of the package the morning of the event. Very poor craftsmanship. I wanted a refund as they hadn't actually served the purpose they were bought for. Was treated like absolute dirt for asking for a refund. Stay away from this place is my advice.