I hired this company to remove my vanity and toilet so new tilework could be installed in my…read morebathroom. I also had them repair an outdoor hose bib that was damaged by frost. We had confirmed a specific time for their arrival, and I had carpenters standing by so they could close up the wall after the plumbing repair. Unfortunately, the plumbers were running late. I kept getting told they were "on their way," so my carpenters waited around for hours. In the end, they showed up nearly 4 hours late, and my carpenters had already left. Because of that delay, the carpenters had to improvise and return on another day, which affected the quality of the siding repair -- it didn't turn out as clean as it could have if the plumbers had arrived on time and worked with my carpenters. During the hose bib repair, Jimmy suggested that I install a bleeder valves for my outdoor shower line, which I agreed to -- but it was never done. I paid them in full to return and reinstall the vanity and toilet after the tilework was finished. When they completed that job, I discovered the toilet wasn't properly secured to the flange and moved when used. I texted Jimmy, who said he would come back to fix it, but after asking a second time and being ignored, I ended up purchasing a tool and tightening it myself. After spending $800, I was expecting better service. This is a vacation home, so I wasn't there in person and had to rely on their professionalism -- which, unfortunately, was lacking. While I've had worse experiences with contractors in the area, this one certainly didn't make my good list. I would not hire them again.

They put in a drainage system and left it open. I called and texted them every day for three weeks…read more They would lie and say they were coming out but never showed up. As of today 07/09/24. I'm having to pay someone else to take care of there left over unfinished work!!!! So hire them at your risk!!!!

Clayton and Chris installed an Ultraviolet Light Water Purifier Whole House UV Sterilizer, and it…read moreis working great. I expected the installation to be complicated, but Clayton and Chris knew exactly what to do. They did a great job with the installation, and it ended up costing me less than I expected. It is a clean professional installation that looks great. Like many people, I have a water well. The UV water Purifier kills all bacteria, and make our well water super clean and pure. Since it does not use any chemicals, it is simple to use, and is cheap insurance to prevent any health issues. Our well water is good, but I wanted to make sure that we were not going to have any problems. After the installation, I ran some water tests on our water, and our water is great! I strongly recommend Clayton and Chris, and I strongly appreciate their help !!

Arrived on time. Very efficient and job well done! Stanco will be our go to plumber from now on!read more

Eric was amazing. My husband and I had this huge job. I know this job was really hard. Eric and…read moreDomm were so friendly and Eric is an expeet plumber! I feel we were lucky to Misty Mountain Plumbing do this job for us. It's so hard to find friendly, capable and knowledgeable men like him. We will definitely refer any of our friends and relatives what a great job Misty Mountain Plumbing did for us! Thank you for the perfect service!

They were so good about being flexible as they were part of four contractors working to fix our…read morecottage.

I'm not sure about the other two reviews left here, but I had a completely different experience. I…read morecalled these folks on a neighbor's referral and I can't be more pleased! The techs were responsive, very respectful, and communicative throughout the entire process. I called on a weekend when my heater died and they were on it first thing Monday morning. There was a bit of a delay with an emergency that came in, but Tucker called right away to let me know about it. Nice! I'd highly recommend and, if the need arises, call them again. Thank you gents!

Called these guys on a referral from a friend on a Tues. They set an appointment for 9Am that…read moreFriday. I called them at 10:15AM to find out if they were coming or not. Voice mail. No call back. I sent a message via their web site. I texted. Nothing. A NO SHOW. I spent my whole day waiting for them. No follow up. When I finally got ahold of them the next day, they apologized and reset for Monday. No time set. I had to call and call getting voicemail or "the voice mail box is not set up" message - maybe due to call forwarding mess? The owner called me back and said "hey I missed a call from this number?" I stated who I was and asked for a general idea of when they would arrive. Three guys showed up at 2:30ish as stated. They assessed my leaking exit drain as cracked but did not have any piping in their van to fix it (?!). The head guy said he could not give me a price for the repair "only the owner can give a price" (again ?!). They couldn't get him on the phone while I waited and one of them said to the other "he's probably out ridin' motorcycles". I was told the owner would call me in the morning with a price. No one called. That was Monday. No one called. I have been calling all week. I've left messages. Most of the folks I deal with in Ellijay are straight shooters and treat us with courtesy and mutual respect. This company has done nothing but waste my time. The gentleman who recommended them is an elderly multi-property owner in his late 70's early 80's. He is sure to be discouraged by the treatment we received from his well intentioned referral. So multiple days affected, time wasted, multiple calls, a no show, no responses, no follow up........ I wish I'd never heard of these guys. The level of disregard for the customer is a disgrace. Seeing more and more of this in the trades and it disgusts me.

Since the first time we needed them when we moved to Ellijay (2013), John and the folks at…read moreDependable Plumbing have been consistently top shelf in quality and customer service. We just had another (of several over these years) need for fast service to fix leak at well pump/pipe. Elijah was sent, here again he came quickly, found the issue, nailed it. They have always, so far, the best staff. Definitely a local company worth supporting

I have to say that I am very surprised by some of the reviews on here.. I recently used this…read morecompany to do some work. Connecting a new gas dryer and installing water to it since it was a steam dryer. They had to run a water line since one wasn't close by. Issac and his brother ( can't remember his name ). worked quite a while here connecting a new gas dryer that came with no manual. They were very entertaining as brothers can me and the worked completed was very professional. I will most definitely be using their services again.

We needed a leaky faucet fixed and the technician efficiently fixed the problem for a flat rate of…read more$425.

Completed unsolicited review here…read more Every interaction I've had with Performance I would rate as a 5, Showed up when they said they would; got the job done quickly. Garrett and Brigham are super. Abigail, et al were really great on communication. They let me know when parts were ordered, when they shipped and when they were expected to be in so they could be installed. I've had enough trips around the sun to know a great company when I see it. This company is led by strong people with integrity. You can just tell. Need plumbing assistance-can't got wrong. Use them.

The fireman was out of town on my first contact, but he did get back in touch quickly. We setup a…read moredate for them to repair the gas fire starter in my log burning fireplace. They showed up on time and did a great job. The price for the repair was very reasonable.

I called this wonderful man on a Friday evening late. My frig and freezer went out and he was not…read moreable to come as this is not his specialty. He walked me through options that were more in my budget and gave me a place to go and a contact there. If this is the way he treats is customers you will be pleased to use his service,