Contacted this company as they had very high ratings and had been in business for a long time…read more They also advertised they went all over the area including my area. Left voice mail and did not get a call back. Called a little later and got someone obviously on mobile. Briefly described problem and was asked what area I was in and when advised they told I could get someone closer. I mentioned I called due to reviews etc. and he then asked me for more detail. Afterward he advised what he thought it could be and said he would call me back later that day. that was 5 days ago. After researching it appears the owners that had all the good reviews and had been in business so long had sold out so that probably explains the lack of service or desire to work.

Just got thru Hurricane earlier this week and last night woke up to hear water spraying all over my…read morebathroom from a blown out supply line. Ugh! I found these guys on Yelp and they are the best! I'm so lucky I called them. They came out so quickly, fixed my leak so fast and gave me an amazingly good price. The workers were so nice and worked super fast and left my place clean when they were done. I will definitely call them for any work in the future. I highly recommend them.

Had service call for leaky faucet and received great service, above and beyond. Highly…read morerecommended.A+++........(contrary to profile reviewer is in Jax Fl NOT San Fran!)

Mike came out to check my water heater. It had been acting up for a while so I wanted to check it…read moreout before it randomly failed. Turns out my water heater was 12 years old (I had just purchased my house). He recommended I replace it, but was never pushy. He gave me different brand options based on my financial situation. He also repaired my toilet that wasn't properly bolted to the floor. It turned out to be a more extensive repair than I had previously thought. He took his time, explained what he was doing and why he needed to do it. He was on time, kind, respectful, extremely knowledgeable, and very thorough. I was pleasantly surprised with the cost (plumbers can be expensive!) but I felt the service and time he spend was fairly priced! I will only be using Water Heaters and More from now on!

I have used American Plumbing Contractors three times in the last year and a bit...for different…read moreplumbing services. Each time the team arrived when they said they would, completed the jobs efficiently. All the technicians have been amazing...skill wise and they are good folks. Most recently Luis and Sedar completed a job and they were great.

Where do I even begin…read more.. I will leave emotion out of this: Facts alone ... I was billed for 7 hours and they did not work that... When i contacted office ... they creatively distorted the truth and changed the already paid invoice ... I mean it's hard to argue with a Creative Thief ... I thought i was hiring a professional plumbing company and the work on my ourside faucet is way below the standard of anything I would call professional ... It is crooked and they left a HUGE MESS! I feel sorry for them especially because the Logo Van was parked in my driveway for 6 hours and then the outside faucet was all the neighbors see from this company .... If you hire this company Good Luck! Maybe you will get a good team and good customer service but why risk it ! And not a warranty or guarantee in sight, according to the lady in the office Lacey .

I've used them for a couple items. Price was a little high but I still used them. I called because…read moremy kitchen faucet was leaking and I had the replacement. They wanted $649.99 to do it. I found a great plumber who charged $150.00. I will never use them again and sorry I ever did.

They quoted me almost $500 to replace a valve and over $1000 to replace the toilet. This company…read moreput my toilet in less than 5 years ago for around $250. I used them as my only plumber for over 10 years. A technician came out today and sat in the bathroom for almost 2 hours just to give me the ridiculous price quotes. I was a loyal customer, I will not be calling them again. Beware.

You could never find anyone better than Gavin and his assistant. I first met Gavin years ago when…read moremy water heater flooded my laundry room. They were above and beyond my expectations. Their work ethic is very honorable, and they take the time to answer my questions, they treat you with the utmost respect, and their work is always excellent. I will never trust anyone but them to take care of my needs. I have had them back several times, most recently today. And they never let me down. BEST of the BEST!

I was somewhat new to gas, and was unaware that cutoff values were required for appliance…read moreinstallation. We had a dryer being delivered the following day, so a quick turnaround was a must. I called nine plumbers in the Jacksonville area, seven of them said they didn't work on gas and one could fit me in after Christmas. Top of the line was able to fit me in that day. They did an excellent job, were personable and professional, and are very knowledgeable about gas plumbing.

Our toilets, showers, and tubs were backed up and this was on a Sunday. After I called I got a call…read morefrom the company who explained the process and that someone was working in our area and it could be up to 2 hours. I okayed that and got a text message 5-10 minutes later and replied Yes to accept the service. Then I got another text about 15 minutes later from the Service Technician saying he will be here in about an hour. After that text he arrived about 20 minutes later introduced himself and I showed him the problem. His name is Mr. Galu - I hope I spelled it correctly. My first impression was he is friendly, clean-cut, professional, courteous, competent, and wearing a mask. He went to the front of the house to look at the round pipe above the ground and saw bush roots around it. He cut the bush and roots, okay by me and I helped, and then got an electric "snake" to go down the pipe and reversed it out. This cleared out everything blocking the pipe and all was back to normal again. He asked if we had a dog and if we bathe the dog in the tub which we do. He saw a lot of dog hair and most likely was the problem after 12 years of baths. More good news! He recommended Roto-Rooter Preventative Pipe Shield Maintenance Treatment - 1 Gallon - good for at least 64 treatments and will last a year. I definitely want something like this. He had some with him and had it added to the invoice. He explained and showed me how to mix it with water, when and how to do. It is only once a month. The next day I purchased a screen to place over the tub opening to keep any dog hair from going down the drain again. I am completely satisfied and highly recommend Roto-Rooter and especially our Service Technician Mr. Galu as he is the best and would like to give him Special Thanks And Recognition (STAR) - Thank you.

Beware of this company. I called them to fix a blocked toilet and was told the total charge would…read morebe $500. They also promised to provide a detailed report with photographs. After spending only about 30 minutes on the job, I later discovered that they had charged me $750 instead. I called several times requesting the promised report and photos, but never received a response. Very disappointing experience. I would not recommend hiring this company.