The character and honesty of this family run business goes back before I moved to Neptune Beach 30…read moreyears ago. Joe used to answer the phone himself some times. The family has pride in maintaining a reputation. They replaced our house quickly, efficiently and for a fair price! Outstanding folks!

Steeg is my go to Plumbing company. They are just good people who don't rip customers off. Highly…read moreskilled and super responsive. Value for money can't be beat. The flange connected to the pipe in the wall for the shower broke and I was envisioning holes in the tiles or the sheet rock behind to fix this. It took Damien less than 20 mins to pull out the broken piece and install a new flange. I'm sorry I didn't give them more money than they charged me. Many thanks!!

Very good service. Went above and beyond to resolve the issues. Recommend service at reasonable…read morecost.

Al works fast and is very well priced! Was great working with him. I have not had such a good…read moreexperience with services in a long time.

Scott reached out to me to make this right after the missed appointment. We spoke and they had my…read morephone number wrong in their database which is why I never received a call. We updated this number and they sent out a plumber on a Sunday (sorry to the tech who had to come out, but we very much appreciated it) to remedy the issue. We appreciate the prompt fix very much.

Rude and arrogant plumber boss , called me a dick for not wanting to provide my cell phone number ,…read morebecause I only provided my landline number. The job was completed on time.

Awesome price, response time and very courteous!! They have all the tools and it shows in the…read moreoverall experience start to finish....

From the owner: Specializing in: - Plumbersread more

Prompt. Estimate was fair and the number was one they stuck to. Work was done professionally and…read moreneat. They cleaned up. We will use them again

F W Fair Plumbing recently completed a total re-pipe of our home. This job was made more difficult…read moredue to overhead plumbing on vaulted ceilings. I must commend the job the Fair men did without leaving behind a need for significant interior repair of walls and ceilings. The work was clean, neat and professional. Fair's men are outstanding in their work. We are delighted with the results and with the cost. JV Atlantic Beach

Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

Josh, our technician, was absolutely amazing. Instead of jumping to conclusions, he carefully…read morewalked me through every step of the diagnosis -- starting with the basics (ABC) instead of guessing with the big-ticket fixes (XYZ). That honesty and thoroughness alone put me at ease. This company is truly honest and reliable. They saved me nearly $8,000 by correctly diagnosing the issue and replacing just the blower fan, rather than trying to sell me a whole new AC unit. On top of that, they were $400 cheaper than the last company I used -- a company that replaced a capacitor without ever doing the proper testing. Duck Duck Router did all the testing, spent over two hours here, and never once rushed. When we needed a part on a Friday, the supervisor personally dropped it off so the job could be completed right away. That extra effort speaks volumes about their commitment to their customers. I am so appreciative of the excellent service we received. If you want a company that is fair, knowledgeable, and goes above and beyond, look no further than Duck Duck Router. They've earned my trust and my future business. Thank you Josh, Justin and Stephanie, the nicest receptionist ever!

Technician was wanting to help and they're not overpriced. I would recommend them again.read more

This is the best plumbing company I have ever worked with…read more Spencer the owner is the nicest person I have met , we had a pipe burst an water went everywhere, he was working in the office and he jumped in a work van and came straight out and fixed it, then went all around our house and checked everything fixed some things that were fixing things he said would probably bust the next freeze, he came back the next morning and rechecked everything again. I would definitely recommend this company to anyone who needs a quality plumbing company to work with.

Can't say enough good things about this business! Prompt. Professional. Great value for my money…read more They re-plumbed my home, and I know I never have to worry about my pipes again. Use this company!

I called to schedule help with a bathtub/toilet drainage issue. They said they could have someone…read moreat my house Monday at 9. I called the office at 9:30 when no one had arrived and I had received no call. There was no discussion of an arrival window. It was 9 a.m. Britney the schedule checked GPS and said she didn't know why he was so late but that he should be there shortly. He arrived at noon. He got started. At one, the problem was still not fixed, and I told him I had to leave in 30 minutes to pick up my son. He got testy with me. "Didn't you get my text that I was on my way?" Yes, but I was on a call and it wasn't until 11:30. Then he blamed Britney for not calling him to say I had called. (hmm). So he left the auger in my bathroom and left the toilet off the hole. He came back in the morning, and charged $750, saying the pipe was clear. That night, I went to take a bath and the but would not drain. This morning, I called Britney to say I need him to come back and she said sure, he'd be there at 8 a.m. Then at 4 p.m., she calls and says the owner of the company just told her that tomorrow all their plumbers have to be on site at a commercial job so Mason can't be there tomorrow (Thursday), or Friday or Saturday or Sunday and he'd be back on Monday. I told her that this would now be a week that I've been working with them to get a tub to drain. A week! I asked for a refund. She said she'd ask the owner. Then, like magic, she calls back and said Mason can, after all, be there at my house tomorrow morning. Uh huh. No mystery here, Professor Plumb. You just charged me $750 for nothing but a bunch of malarkey.

Hawk helped me very greatly, when cleaning out my septic tank, stayed very professional and got…read morethe job done quick and in a clean way. This shows how much this work means to him, and it showed me and meant a lot to me when everything was very nice after.

Totally hooked did an awesome job replacing the pipes in my bathroom sink and now they will begin…read moredoing liner in the sewer lines. Their prices are very competitive and service is outstanding.